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CB Retail Stores Dollar General 3465 Blue Star Hwy, Saugatuck, MI, 49453, US
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Dollar General
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Dollar General

3465 Blue Star Hwy, Saugatuck, MI, 49453, US
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10:32 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Dollar General - never had 70.00 loaded on card and can not get company they say has to load it!

Well first I payed for gift card 20.00 then you apply for reloadable card and you put money on it for me it was 70.00 for internet purchases smart right! Dollar general took money but later took no responcablity for the so called visa card that they have put there name on as well as visa for the theft I have tryed for 2 months now and over 500 min. Of phone time and there store could not even after repeated trying to get this meta bank or money network you can even try it www.everywherepay.com or [protected] my card # [protected] reload code [protected] my name on card is morgan cyrus valid thru 11/12 on back of card last 4 digits 4039 and code # 992 last 4 digits of my soc. 3607 store no# 05826 phone I puchased card from and have receipt for purchase from [protected] I told them hey you can have your card back I just want my money back after they could not get it to work they told me no not there problem do I have to get police report and sue them in court my email address [protected]@yahoo.com

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Shelibell30
, US
May 21, 2017 12:57 pm EDT

I have had a Rush Card for 9 years. Never had an issue. Always get the receipt, and keep it until the money is loaded, and WHY would you post all your personal info in the complaint?!

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eleveno10
boyd, US
Feb 08, 2014 2:03 am EST
Verified customer This comment was posted by a verified customer. Learn more

I PURCHASED A RELOADABLE DEBIT CARD FROM A DOLLAR GENERAL STORE IN BOYD, TEXAS. ON THE FRONT OF THE RELOAD CARD IT STATES, IF YOU ALREADY HAVE AN ACTIVE RELOADABLE CARD WITH YOUR NAME ON IT, YOU CAN PURCHASE THIS TAG TO RELOAD YOUR CARD. I PURCHASED ONE AND ADDED $400.00 TO IT.IT DIDNT STATE IT WAS ONLY FOR DOLLAR GENERAL VISA RELOAD CARDS. SO I THOUGT ALL I HAD TO DO IS GET MYSELF ONE OF THESE KIND OF CARDS AND LOAD MY $400.00 ON TO IT. I COULDNT FIND A STORE THAT HAD THEM.I WAS TOLD THE CARDS WERE NO LONGER VALID.ITS BEEN OVER A YEAR AND IM STILL OUT $400.00. DONT TRUST THEM. THEY STOLED MY HARD MONEY FROM ME.I GUESS YOU KNOW HOW I FEEL ABOUT THEM. ELEVENELEVENO@YAHOO.COM

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CM1961
Fort Payne, US
Jun 24, 2013 3:27 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

The dollar general preload card is the WORSE i`ve ever had the misfortune to have! Whats wrong with this picture? I go in there store and purchase a service pack card and 2 preloads cards.; total $150.00 dollars everything was fine until i got home and scratched off the cards and tried to load them, it didnt work wouldn`t do it over the phone said the card wasn`t valid. SO i go back to DG and (we have 3 in our town) and every service pack they swiped thru the cash regrister it kicked it back out as DECLINED! "they can`t do anything ALWAYS there reply. So i made it a mission to get another from one of there stores, I went to six indiffernt " stores in our county in 6 other towns AND like the store where i live; it kicked all of them out of the register as DECLINED! Now I` m wondering what to do next and happen to remember a friend of the family is a truck driver, AH i ask if he would stop in another state (I live in Alabama) and pick me up a service plan thru DG ? yes he said; i thought my problem was over, NOT! he has stopped in 4 other states 4 STATES already; and you guessed it DECLINED! but here is the good part people, The DAMN store `s I SAID STORES! are still selling the preload cards! So you tell me who is the F_______g thiefs here there selling the loads for these cards but not the cards! I`m really pissed off about this and the fact these (DG) STORE is nothing but a bunch of crooks. I want my HARD EARNED MONEY BACK! If there`s someone reading this that can help i would really appreciate it PLEASE. The store just DON~T have time to get your money back. But they SURE have time to take it! any info about this matter would be appreciated. Carol email me with any info. c-monroe@att.net Thanks

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Maroney L.
Cooper, US
Oct 25, 2012 5:21 pm EDT

I have had a Dollar General Visa for almost 3 years now. We got have to a rocky start, but after that I have been very pleased with this card. I have used the direct deposit, the checks, over the net, check my balance online regularly (and I especially love the $ 1.95 maintence fee -THAT"S THE ONLY FEE I RECEIVE). But the best part was being able to reload it at my local Dollar Store, that was until about 3 weeks ago when they decided NOT to carry the reload cards. That leaves me with one option, the local Western Union. I live in a very small town, Western Union closes at 7:00 pm (6:00pm on Sunday) and cost me an additional $1 more than the Dollar General reload cards(which were available till 10:00 pm 7 days a week). BUT THEY STILL CARRY OTHER COMPANY'S RELOAD CARDS BUT DO NOT CARRY THEIR OWN. WHAT'S WRONG WITH THIS PICTURE.

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glenda88
argonne, US
Jul 12, 2012 7:48 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

i bought a dollar general prepaisd card and i hae gotten my card with my name on it my problem is i went to dollar general here in my town for a reload card for 2 weeks they havent had one.then today i went to the next town which is35 miles away to get one and they didnt have one either. what good is the card if i cant reload it. i didnt know i was going to have a problem with it and i gave a company the card so theycould take a payment from it now i cant reload it so its going to cost me an extraa 25.00

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GStray
Latrobe, US
Feb 10, 2012 10:22 pm EST

After using several other prepaid debt cards I have to say I am most pleased with Dollar Generals Visa. I have no complaints at all. It is convenient and practical. I follow their instructions and they do what they say they will do. Prepaid cards of this type are actually the same as regular checking accounts, but the bank is somewhere else and you communicate with them by phone or internet. I even write checks from my Dollar General (MetaBank) account w/o problems. The only advise I can offer is to read all the literature accompanying the card and double check your transaction at the cashier before leaving the DG store.

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Cntrycwgirl
Somewhere, US
Nov 29, 2011 11:42 pm EST

Beware of Pre-pay Debit cards (nFinanse).. They looks harmless on the outside but they DEMAND your Social Security Number to activate or place money on the PRE PAID Account.. Dollar General will not do anything and Attorney General believes they should offer other forms of identification security. I do not give my SSN to noone I can not see or verify..
Scary stuff :*%

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TB queenb60
Danville, US
Oct 22, 2011 8:18 pm EDT

I have a reloadable visa from Dollar General.Until this past week I have never had a problem.Last week I bought a reload tag.I loaded it to my card.This week somehow it got reversed off my card and I cant find anyone that can explain it.When I give a merchant cash money how can they possibly take that money back legally.I just want to know how that can be done.Now my card has a negative balance.I wonder what they think they can do to me for a negative balance when I cant do anything because they reversed my deposit.Someone help me find the right person to contact please.I have also tried to get something out of Dollar General corporation but cant get a proper response.They just give me the run around.
Oct 22 2011 queenb60

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lagal
, US
Aug 18, 2011 7:17 pm EDT

I go in the Dollar general in my town and buy a reloadable card and put money on it and it is right there on the card when I walk out...maybe your dollar general store is not putting the money om...

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rickiesue333
jacksonville, US
Aug 03, 2011 10:06 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I just bought this card & put $20.00 on it. I called to activate it & after the operator (who I could barely hear or understand) told me it was activated & ready to use, she hung up. She didn't ask me to register it or get any personal info so that I could get my reloadable card. So I tried to call back & can't get a live person or find a way to register it. Finally got the website (1st time I tried it said the website was no longer good) and when I tried to access my account it said my date of birth was invalid. WHAT? Then I just found this complaint website & now I'm wishing I hadn't bought this card. I'm going to try to make a purchase & I'll let ya'll know what happens. I'm going to be LIVID if I lose my money! I am on disability & $20 is ALOT of money to me!

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