Dollar General
reviews and complaints

To Whom It May concern,

I purchased a Coffee Maker on 12/22/18. The cashier did not give me the package. When I got home, I did not have it. so, I called and spoke with manager Demetrius. He said yes, we have it. I said ok I will be there tomorrow to pick it up what time do you open he replied 8:00. I get there, two cashiers were present, the coffee maker that I left on yesterday and that Demetrius said it would be here. One girl who was very unruly stated Oh, he's not here he went to lunch just a minute ago at that time it was 2:17 pm. She never identified herself as a manager. The other cashier was the one who rung me out the day before and did not give me my package. She too was very crude, she stay on cell phone texting with her ear plugs in her ears while standing at the cash register, with the head tied up in some scarf. It took just about the whole day before I got my package. Then on top of everything else they handed me the item without a bag. I would like to have this looked into no one needs to put up with this kind of service. the female manager name is Carolyn, please keep me inform of this issue. I think termination is needed.
Thank you
Yvonne Westfield
email [protected]@gmail.com
P.S. turned out Demetrius was not there 12/23/18

Went into pick up my all the products I need for my coupons then get in line to check I asked Mary Adcock as her the clerk at the time of me checking out I asked her to scan 2 and scan my coupons so I can see my savings.. Mary than looked at the coupons and said you can used only 1 coupon per transaction then I said y'all can used 4 alike per day.. she call Nacy the other cashier over and asked her how it goes she looked at the coupons and said what Mary said I then told her to give my coupons back that's not a problem.. as I walked off Nacy then smiled and said have a nice day I turned around and told her to have a nice day and Merry Christmas as I walked off I said The [censored]! Nacy left from one register to the other register following me talking trash! I asked her what she said she said oh, well that's your fault and you said [censored] me! I told her I didn't say that I said the [censored] what you talking about!? She began to get this nasty attitude so me and began to to have words then Mary screams at me telling to get out I told her to shut up she called the police and I waited on the police.. the police came and talked to me and said they trespassing me from the store.. I get to another dg store and the manager Debbie watching me comes to find out that Mary call and describe me from head to toe. This is not right I don't steal nor do I cause problems something needs to be done about this situation..this not the first time and all BLACK PEOPLES KNOW WHEN YOU WALK IN SHES FALLING YOU!

Store #3939 in spiro oklahoma has 1 employee on duty currently. At 1 point. 12 people in line waiting to be checked out. Many left because of line. Its weekend before christmas which means ur management team that schedule are incompetant. The poor old lady working is doing her best. But she is 1 person. The store is a mess. And u need to look at ur store manager and district manager. Because they are costing u money. Id fire them both.

Me an my wife went to the dollar general in walterboro SC the other day I sat in my vehicle never got out. Next thing I know how have cops surround my car bc your employee called the police an told them I went in store stole something an went back to my car an I never got out my car then as my wife was waiting in line to pay for her merchandise the police searched her the whole time your employee was sitting there going check her back check this an that the police reviewed ur survelience cameras an noticed I never got out my car an that my wife didn't do anything to make the employee even think she was doing anything wrong your employee dissappeared to the back when the cops found nothing didn't offer an apology or anything we was completely embarrassed getting took out my car searched my car searched my wife searched in your store an the personal n that did all this just walked off an wouldn't even apologize or even say why she called the cops. I'm very unhappy with dollar general for allowing there employees to get away with this kind of stuff. The police apologized to me an stated there was no reason or probable cause or anything for your employee to have called them.

When I went to check out the girl with dark hair, glasses, and a lip piercing was extremely rude. There was a line of customers waiting to be checked out but she just stood at the back side of the registers looking down. After a little while I pushed the button and then she came up to help. While everyones items were being scanned she was very rude and had a horrible attitude. Very disrespectful young girl and I certainly do not want to shop here again while she is working.

Went to the pioneer Ohio dollar general and was not allowed to access any of the freezer or cooler section. Two workers have it blocked off by big metal cages not allowing anyone down the isle to shop. How is this making money. I go to store to shop and here I can't because every week something is always blocked off. The store shleves always look empty and always cluttered is the manager doing this job?

Today I busted a dollar general store where I was not only very pissed off but rudely bombarded by the "manager". After following me and my sons to the bathroom upon exiting she proceeded to tell me she didn't hear my son wash his hands and that in her store no child would be running around without his hands washed.
A. His hands were thoroughly cleaned even though I'm the one who wiped his butt
B. This manager should know her place and shouldn't have even been listening at the door while me and my kids are trying to take care of our business.
She was very rude and had I not recently come to Jesus the situation would've ended badly. The lady "Shannon" is a rude individual who oversteps her boundaries and clearly needs to learn her place. She will make customers turn away from the store with her sour attitude towards CUSTOMERS. whom she had no business following and listening in on the restroom in anyways... weird.

Thank you.

Waited 5 minutes at point of sale as both employees on duty stood outside and smoked, as they came in and continued the conversation over by the donuts display, "the whole time a motion sensor bell was sounding my presence at the point of sale" was ignored for several more minutes, so I decided to leave and make purchase elsewhere, as I left the large blonde with face piercings made fun of me and laughed. So wile the manager is indisposed, this is how business is being conducted at the cherokee store, shes gonna be piiist.

When going into store to purchase toilet tissue and lysol there was only one register open with about 10 other customers waiting in line to get checked out. I then put my stuff back and left. Its like this all the time... I know this because I work right behind this location and myself or my employee goes and shops there for things we need in our store. The address is 2600 s irby st. Florence sc.

My boyfriend and i were shopping one evening and i noticed we were being followed i pointed out and the employee heard me state that she followed us though the whole store. She then said that she almost caught me stealing. My boyfriend got upset for the false allegations and he used swear words to express his anger. She said then that we were ban from the store. I called the store and ask the manger to check the tapes and she will see that i didn't steal. I feel that it was very unfair.

So i walked into the Westphalia Dollar General store Monday night after work around 5:30pm and the Assistant Manager Lisa was complaining out loud to the other employee about complaints that are being made about her.. carrying on while there is customers in there shopping . While i know everyone in the store could hear her entire conversation and about how innocent she is and how everyone is picking on her. I can promise you that is not case.. she doesn't make sure the store is nice and tidy. Lisa is constantly complaining about someone or something every single time I go in there. This store needs a new decent.. nice Assistant Manager..

To Whom it May Concern,
The Dollar General store in Factoryville, Pennsylvania has put the pregnancy tests and condoms behind the counter. I believe this is very unnecessary. Teenagers and young adults who need to buy them will feel embarrassed asking for them, and they will have unprotected sex instead. Since when did you have to be 18+ to purchase those things? Putting pregnancy tests and condoms behind the counter are creating more unwanted teen pregnancies that people will not adopt when the babies are born. Not to mention, Trump is shutting down all planned parenthood! Do you realize that? This needs to change ASAP! Just a few weeks ago they were over the counter!

On Saturday December 7th, 2018 myself, my fiance and our 2 year old disabled son entered the Dollar General off Dugan IN Wichita, KS. Having just left the Walmart across the street we stopped at dollar general realizing we had forgotten a few items. Half way through checking out I realized my wallet was missing. Getting anxious and worried I sent my fiancee out to check our car. When he came back with nothing I asked the clerk if I could leave my name, number and description of my wallet. He agreed and I left all that information. At this time my son had started screaming so I told my fiancee to take him to the car and asked the clerk if I could look around one last time. He agreed and once I had searched on last time I came to the front and while walking out seen my fiancee's back turned to him loading our son and the clerk grabbing my coat and sons blanket going through them including inside pockets. Unsure what I was seeing I scream, did you find it?! He looked up and held products in his hand, shocked I explained I hadn't even realized they were there due to being worried about my wallet. The clerk proceeded to accuse me over and and over of stealing. He asked to see my purse which I gladly let him. Realizing there wasn't anything in there he walked away and screamed for us to not come back. Mortified and absolutely shocked I got in and drove off. My fiancee informed me he was completely unaware the clerk had even come up behind him. I was still in the store at this time and at no time did he imply or even ask if we were stealing. Not only did he mortify me in front of strangers but in front of my baby as well. I am demanding something be done or will be taking this as far as I can. His behavior was absolutely unacceptable!

I live in Converese Indiana and the store here is gross. The employees are rude and the store is extremely cluttered. You guys are losing business very fast at this store due to the overall appearance of the inside. This has been complained about several times to you guys without anything being done. I would like to see something done or i will be contacting the state fire marshals office along with the health department. I hate to be this way but the store is gross and only gets worse. The manager is terrible and let's the employees kids run around the store and behind the counter. Thanks

I went to the dollar general to buy a 4 pack of velveeta macaroni cups and I went straight home to make them. I opened one up and seen this. All the noodles were hard and stuck on one side and nasty black gooey stuff was stuck up the other side. It stunk so bad it made me puke. I'm not sure if it was the dollar general that done this or the company who this but I want something done. I will not even buy these anymore

Ok I am a regular customer at the Dollar General Store #07151
824 State St.
Erie Pa 16501

It's unbelievable the lack of pride that is that is taken in that store. The floor is disgusting and needs replaced. The dairy refrigerator has been broke for over a week, and when I asked when it would be fixed, I was told maybe never, they don't care. I specifically came to the store for 4 sour creams which were unavailable because of the broken refrigerator. Please take more pride in your business and more care of your customers. I am very sick after just returning from an operation. It's very cold here and I really needed that sour cream. I'm disappointed.

My email is [protected]@gmail.com

Sincerely,
Bobby