Dollar General
reviews and complaints

2/12/2019
17054 store number
bad manager

I Brianna Marie am writing this complaint because i have been nothing but a loyal employee for over 1 year and a half but my manager has not been the best. She called me into the office yesterday to have me sign write ups on stuff every employee does up their. She has attacked me and treated me different since day one. After a year of being her ***** i'm tired of it. She does nothing but sit on her phone why she runs the crap out of her employees and it's not right. Something needs to be done with her or this dollar general will loose out on a bunch of customer's. So after signing my write up she started to get very verbal and aggressive with me and was yelling at me and there was several customer's in the store who heard the conversation and they said it was very embarrassing for them and she should have handled it when no one was in store. I'm writing this because i want something done about her.

My son worked at this store for almost two years. About three weeks ago he was asked to cover a shift on his day off. He had a Dr. appointment and other commitments, so was unable to cover. Since then the manager has given him nothing but grief. Gave him 10 hours on the schedule last week and this week only five hours. Today he had enough and quit. Just what they wanted him to do!

On February 11, 2019 my 15 year old granddaughter enter your store at 234 Old Sardis Rd, Oxford, MS 38655. When she got to the check out the cashier never spoke to her and did not turn the bag holder around for her to get her bag. But she heard him speak loudly to the white lady behind her. I know she has to be telling the truth because I had just left the store 30 minutes prior. We love the Dollar General Stores because they are a convenience to our home. I do not like my grand kids feeling this way because we did not raise them to act like this. They are very respectable I would like for them to feel they are same no matter where they go. When I was in there I made him speak because I have learned to look over some people because they don't know better.

I have been into dollar general multiple times and seen employees working alone. I don't see how that's acceptable. Not only is it dangerous to the employee but it is inconvenient for the customers. The line would be half as long as the store itself. And the poor lady on register working as hard and fast as possible. How can a multi million dollar company not be able to afford to have at least two employees working at a time. I will not do any business with dollar general after seeing this happen over and over again.

It is no wonder this store can not keep employees. My daughter started working there last week and she has been ruled to death by the dumbest rules. No breaks, no snacks, not even a tiny snack, not able to sit down for any reason, can't walk outside for any reason, can't purchase anything in the store while in uniform, not even a soda while on shift. Her schedule changes whenever the managers feel like it without any warning or consideration and whenever she questions "it's a rule". She's part-time and that gets thrown in her face a lot. She's a hard worker and they like working with her but I am tired of this treatment. She is young and does not realize that this is not how things work. You will never keep employees here.

Jan 2019, The 1st of this year, the changes in the DG store brand cat litter Everpet are terrible. The color is now dark grey, and has NO ODER CONTROL. And within using 1- 20 lb box, my cat developed a very bad urinary tract infection. She got so sick so fast I almost lost her. The vet gave her an antibiotic and steroids to get better. She's still working on being able to eat, drink and potty. She has really suffered. She has NEVER had this happen to her, and she is 18 yrs old. She didn't need something like this bringing down her health!
I had used Everpet cat litter for a few years now. And it was a better price and worked as well as all other litters.
It also had great oder control. It was also the only cat litter my cat could use without getting itchy and having problems. Then, In Jan 2019 it went from a very light gray color to an extremely dark gray color with a bad smell before I even put it in the litter box.
It gave my cat a urinary tract infection and that is the deal-breaker.
Symptoms began with her trying to go pee too often, and only a tsp-a TBS at a time. Then violent vomiting until nothing left. Then not eating... Then to the Veterinarian... An expensive trip no doubt. But she's my baby. She's still improving. You're Putting pets at risk to lower the standards of your products for your gain is UNACCEPTABLE.

I went into Dollar General this morning to purchase an item. The price on the shelf tag was $1.85. When I got to the register, it rung up $2.00. I asked the cashier and she called the manager.
The manager was so rude stating, "Prices change everyday. It must have been a price change. I'm going to override it this time."
The fact of it is, if it was a price change, they should have changed the price on the shelf tag.
I am in that store often because it near where I work. And the price for this item has been $1.85 for quite some time.
It was not necessary for the store manager to be so rude while doing her job!

Recently the store has undergone new staging which was great but manager is not running effectively. Store has product in every isle you have to get around. Only one isle you could easily get thru today. Also there is always long line to check out. It looks so unorganized and dirty. Someone needs to give it some attention. This was nice store in years past but sure isn't now

I stood in line 10 min which was linefor 2 registers. The second register guy josh was replacing a receipt tape for first register and I inquired if other register would be up soon. He said it would be a minute so I waited where I was. In meantime a man came up when he said he was open. I was heading there and the other customer just gutted ahead. Josh did nothing even when I told both I had been in line and customer said he did not care. Josh totally ignored me and took care of the man who jumped in line who proceeded to tell netogo back north and was rude. I think Josh should have let guy know I was next as he clearly knew. This store is very unorganized all the time and the clerks are always just standing around and doing as little as possible.

The way u treat ur employees is horrendous. I live in a small town in the midwest.its like 40 below and automatic doors u have wouldnt close on the store. Your solution for your freezing employees...nothin in fact u actually had someone tell them to push doors open and closed for each customer. Im glad i dont wrk for your company. You treat ur employees like literal [censored]. I will not be shopping at any of ur stores.

I stopped by the Wilmore Dollar Store location to pick up a few groceries and an employee (dark hair, neck tattoo, 20 or so year old male) followed me around the store repeatedly harassing and calling me things such as sexy, gorgeous, etc., even though I continued to move through the store and refused to make eye contact with the employee. This was extremely offensive and and this employee should be dealt with. I have warned other women to not shop at this location.

I walked into the Dollar General at 7:10 p.m. on 1.26.19 and the sign on the freezer said 2 for $7 for Edy's ice cream. When I went to pay I had to wait for 3-5 mins and the cashier moved my money from the counter like it was a problem. Then she told me the deal did not start until tomorrow or Sunday. I said the reason I picked this kind/brand was because of the sale. She said the paper said Sunday. The fine print was very small and I do no think the signs should be posted hours before the sale (which does not take place until the next day). She was rude and had I had more time I would have asked to speak to the manager.