Dollar General
reviews and complaints

Carole, that was REAL smart pointing out the theft by management TO management and NOT expecting some sort of reprisal.

And, elpasotexastejano is absolutely correct...if you have money to hire an attorney to take on a corporation, what the hell are you doing working for "Dollar General" in the first place?

If you're going to bluff, you have to make sure it's a believable bluff. Yours isn't.

If you ever have a thought or a brain cell that lives, you might actually make something of yourself. But then again...I doubt it.

Who care about dollar general, if you had $5000 to hire a lawyer in the first place you wouldn’t be working for a dollar store making minimum wage. Leave the Dammm place before you get old and trapped there like your managers did.

FOR YOUR WRONGFUL TERMINATION AND DISCRIMINATION, CALL THE HUMAN RIGHTS COMMISSION AND/OR THE EQUAL EMPLOYMENT OPPORTUNITY COMMISSION (EEOC) - IT'S FREE. FOR WORK HOURS AND/OR SCHEDULE, CALL THE LABOR BOARD.

Yeah, there's this little thing called the "Family and Medical Leave Act" which says a company cannot fire you for going out on maternity leave. Granted, there's paper work to be filed and such, but if all that was done (and they have to do it, they cannot refuse to do this) then you get your job back after six weeks.

They never let me take a brake, but every one else got one

It should be paid, not payed, and right or correct not write.

"keyholders" are assistant managers-this is just GD speak

I wish everyone could quit working for Dollar General. My advice is: Don't work there! And even if you don't work for them, DON'T shop there. It is appalling the way they treat their employees. Don't shop there until they start treating their managers right. Any employee who feels they have been treated unfairly by their manager should know it could possibly be from the stress he is under. The ones to blame are Corporate officers. The demands they place on their managers are IMPOSSIBLE to meet. I date a manager and he doesn't sleep at night and is getting an ulcer. The store he took over was a disaster and he cleaned it up and sales have doubled. I should mention that it's a crappy old building the company rents and is way too small for the amount of business it does. Corporate expects to be able to walk in there at any moment and see EVERYTHING pulled forward like no one has shopped it, and no dirt on the floor, ever! The store has no control over customers tracking dirt in after a snow or rain has fallen. They do clean it up as soon as they can. But if the district manager would walk in right after a customer had tracked in the dirt, the manager would be in trouble. They don't have enough help because they aren't allowed any more. They are so busy taking care of inconsiderate customers they can't be two places at once. My boyfriend works 60 to 70 hours a week and is on salary. That figures out to be about $5.90 an hour he's making. I wish everyone would write the company and tell them they are not shopping there anymore until they start treating their managers right. God I wish we could get the word out to everyone about this. If everyone knew how this company operated, and how terrible they are to their managers, I do believe people would boycott it.

Let us know what happens. I too go to work on time and don't call in. I work to the best of my abilities. My manager did not give me a lunch break. I worked 8hours and 15 minutes straight, I have my slip to prove it and the manager fixed it on the computer to show that I had clocked out for a lunch. I made a complaint to the number on the slip to only wait and find out they do nothing I have now called another number for help because I now will have problems with management because of my complaints. They also get red cart prices for themselves. Many other things but I hope there will be a stop the this in every store. I am in San Antonio, Texas and starting to feel hopeless the more I read these complaints...("O" and to "concerned party" I bet you don't work at dollar general or if you do you are part of the ones to blame for our issues. Post your comment on another posting, we don't care for your mindless opinions.)

Though unhappy employees quit or lead themselves to termination, they have no right to manipulate incidences in a store to examplify the manager of that specific store in a negative manner. M any of these employees have acted in a way that reflects them personally as irresponsible and have given plenty of reason for the authority in the store to react in the way that they see fit. By being late or choosing to work slower than usual are wonderful examples of this. For an employee to comment negatively on the management of a store publically without taking into consideration their own actions only shows immaturity. One is curious as to how this person will handle a more diffucult job, or how a career will ever be built with this attitude.

Jackie, I guess that means you can mastur-bate over the rebate.

I am not saying the treatment you received is right by any means, but company policy does state "all electronics (dvds, CDs ect.) will be returned for exact title only. Thats company policy, not the cashiers.

YOU NEED TO CONTACT THE LABOR BOARD AND FILE A COMPLAINT.

First of all, it's "Assistant, " not "assisted." (Where you came up with that gem, God only knows) Secondly, places like "Dollar General" frequently make adjustments on the fly out of necessity...that's why it's Lyn's JOB to check her schedule for the next shift as she clocks out each time. Third, there's no union, so they can do whatever they want.

I WAS FIRED BECAUSE MY ASST MANAGER WOULD GO BACK AND CHANGE TIMES ON THE COMPUTER. IT WAS PROVEN I WASN'T VEN IN THE STORE WHEN THEY WOULD BE CHANGED BUT SHE KEPT GETTING MY CODE. LYN SHOULD GO TO AN ATTORNEY, HAVE THE RECORDS PULLED FROM DG AND SEE HOW MUCH IT WAS CHANGED. GO FOR IT LYN. AJ SWENEY

Let me claify something about DG employees! We're not stupid and we're not idiots! Yes, it's frustrating when the shelf price and the actual price that rings up on the receipt is different and hear this: THE DG EMPLOYEES DO NOT HAVE CONTROL OVER THE PRICES! I work for DG and of course, it's frustrating for us because the system knows way before they send us the price changes! The reason the cashier needed you to bring back the purchase to the store is because it has to be scanned back into the system plus we're not authorized to perform ANY price overrides . Yes, we get tired of prices going up, but that's the way the economy is right now! Like I said earlier, we don't have any control over the price increases! Sorry you had trouble, but it happens everywhere else! Have a good day!

smom - I took a look for you. You lost.

I'm the third key at the union Mississippi store and no they can't sell them to you at a penny. The manager of the store should've received an email or some store mail regarding this. When items are pennied out they're suppose to damage then out and take them off the shelf. Its a dumb rule but there is nothing we can do about it loss prevention uses this rule from giving employees an unfair advantage in buying things.

Went to DG here in Dayton, Tx. Bought 2 shirts and a 4 pc set of kitchen seat pads, well when cashier rang the seat pads they rang up at $.01. the cashier told me I could not buy the seay pads because they rang up at a penny. I told her, well, they rang up at a penny. So I give her a penny. She said we can't do that, we can not sale them if they ring up at a penny, I even offered to pay at the 40% off, that I thought I was going to get. Well, to end this, I did not get the seat pads, but if they rang up at a penny, weren't they suppose to sale them to me for a penny?

my daughter use to work at dollor general store and was good at her job and liked it but because she was dating the bosses son and broke up she mad it hard for my daughter to stay. she made it were she can not be rehired at another Dollar General well its along story there so i wont go into that but i think its not right that people like that should be able to miss use there authority like that but in the long run when you do people wrong it will come back on them .and just think my daughter has a little girl to surport and this women is making it hard to do just that there is not much i can do about it but pray . and i do pray for that women too .it is sad that this world has come to be a dog eat dog world .and i want to add that it is 3 days before Christmas and my daughter is not going to able to buy her little girl anything this year that is really sad.so i ask for all your prayers out there..if anyone has any comments or know anything we can do you can contact me at email.ladybear4765@yahoo.com thank you from.a loving mother and grandmother.god bless everyone and MERRY CHRISTMAS AND HAPPY NEW YEAR.

I used to work in another dollar store and the problem with people spraying the cans to see which scent they like is that it causes a serious headache from all the different scents. If you spray three, and another person sprays three, and another person sprays two and so on and so forth, that's one heck of a headache. Yes, it sucks but employees have to look out for every customer.

I shop at the Dollar General on Hwy 78 in Jasper, AL at least 2 times a week. Today, I was checking on some bathroom freshners and softly touched the spray nozzle on a couple of cans to determine which fragrance I wanted. One of the managers who was around the corner aisle told me to "stop it - don't do that in here." I asked, "How do I know which one I want if I can't test it?" I did not know there are prohibitions from testing a product.
I did not like her attitude. And I don't particularly
like the smell of the one I purchased - due to the
intimidation, I just got it and left. She may have been
having a bad day - but she could have used a little
more 'tact' in addressing the concern.

i work at dollar general and i have had my hours cut way back because my boss does not see the store the way it should we are losing 50 dollars a day from theft or shrink he is going thru a divorce and makes it seem like all of us are his ex wives and he treats me particularly like an idiot because i have a mental illness and having some troubles here and there at home, biut he never talks to me and when he does its just to persecute the freight i put out, or he says i am not paying attention and come to him! why should i ? when he makes me feel stupid and worthless! he knew before he hired me that i have bipolar and am goin through really bad times personally with my body and had some serious setbacks and hardships but i try to be friendly and ### and i feel like he just dont care he says hes gonna give himself 100 percent to the company but does he do it? no and i worked 5 days a week now i work 1 every 2 weeks, its ###! how the f*** am i to survive?

I disagree with all of you.
You think you have a bad boss...try working for the County in a certain city in Arizona.
Have you ever been forced to work overtime and
the work is not divided up evenly.
I have a bad boss that does not care about his employess.

im havin sum trouble wit my manger also...im not only tryn 2 git rid of her 4 my customers but the employees shudnt havta deal wit her ethr. so i done sum huntin online an i found this # [protected]. it is the dollar general resolutions hotline. i hope u find this vry helpful an tht thngz will change 4 tha bttr. good luck an god bless.

Hi I just quit dollar general today actually. I agree with everything that was said. My manager is horrible. I worked at the dollar general on lakeshore in Euclid Ohio. I was coughing a lot at work and when I finally got a day off to go to the doctors (she wouldn't let me take off) They told me that I had strep throat and bronchitis. They gave me a note that said that I must be off for at least two days because I would still be contagious. My manager flipped out and was very disrespectful to me. She is one of those managers that are paid on salary so she doesn't come into work often. She throws all of her work onto us and the assistant manager who by the way is 8 months pregnant and was just hospitalized for being overworked and had to come back to work before the doctor said it was okay.
The only time Yvette (the store manager) ever pulls long hours is when the main manager is coming in for a visit. Four employees quit on her in the same week and she got 12 customer complaints on her in the month of may alone, those don't even include complaints made on the store or other employees those are just the complaints on her. She should be fired! Once you treat your employees like crap for so long, eventually they will all quit on you.

What if the manager is the one running on your number? They know all of the cashiers numbers and can do whatever they want when you're not there. I know they're not supposed to do that but they do it anyway because they are too lazy to count an extra drawer.

As for the customers I do agree with that.
Dear people please don't come into the store 3 minutes before close wanting to do your shopping for a week. After we finally lock the store doors there is still a lot that needs to be done.
Dollar General customers did you know that if we clock out at 9:37pm we only get paid until 9:30pm? Only seven minutes you say? True but multiply those seven minutes by 2, 3, 4 times a week and after a couple of month it's quite a lot. And if we do stay long enough to get our minutes round up to 9:45pm we get in trouble with the bosses. The more they keep our pay down the more their bonus checks grow and that starts with the store manager on up.

In Ohio an EBT card is issued by the state to help parents to by groceries/food items. The parents name is on the card as a child cannot get one, Therefore the parent must be present to use it in all actuality a child is not even allowed to put in the pin only the person whose name is on the card can. However sorry for any inconvienence this may have caused you, but the cashier was in the right not allowed a child to use an EBT card.

Guy Jackson - Did you happen to notice this..."Please check text spelling before submitting"...before posting? It's so people like myself don't vomit all over their keyboards from having to endure such atrocious illiteracy!

Is an EBT card like a debit/credit card. If he was using that I can undersand why they would not let him use the purchase. Like Jason said, how are they to know the card is not stolen. If they refused to sell him something with cash I could understand your complaint. He goes to the store two or three times a week, but with cash. Just because someone goes to a shop often does not mean they are honest.

If you want to advance in a career, forget Dollar General. I worked for a store for 5 years and was eventually made manager. I brought the store up to a very productive store and one day the district manager decided to fire me for something very stupid. You will be much happier to be out of there as soon as possible. Hard work for this company only leads to abuse and being dismissed.

I agree with what you are saying because it is true, i also work at dollar general and for my time there have witnessed on many accounts dishonesty and unfair treatment. I go in do my job and go home but the way i look at it is that if that is what they do and you see there is a problem and there is no one around to help you it's up to you to help yourself and the other people that may also see a problem but don't say anything.

i went into the store right now and brought up about 15 bulbs to plant they were 90 percent off of the price of 3.95 so i would have gotten them very cheap anyway i am ready to pay for them the cashier rings them up and they come out to 1 penny so she sais well thats not right so i cant sell them to you so i tell her get a calculater and do the math she refused so i said iguess she is just to lazy to do her job or wanted the bulbs for herself and my daughter also found some planting vases for next year at a fair price and she said i cant sell them to you because they dont have a price so i said well isnt it your job to have prices marked on what your selling in the store i was very upset over this situation and i thought id let the public know that when you find a good deal the cashiers probably wont sell it because they want the last left for themselves o well that was my experience at the dollar general today and i rate it a big f for thei grade

Yes there is. It is on the front door of the store as you come in. On the sign that states " Shirt and shoes required" No pets aloud. Only service dogs.
No disrespect intended, but that is common sense, not to bring animals into a store or resturant unless it is a service animal.

I would like to know if the Dollar General has a rule about taking ppets into their stores. Recently, I carried my 12 week old puppy (in my arm, never touching a cart, floor, etc.) into a Dollar General Store and was told by the manager that pets are not allowed. I DO NOT see a sign on the door stating no pets allowed! Is there a policy for the Dollar General Stores?

Always at any dollar general store i shop at they are slow and most of the time there is a very long line, not enough people to check customers out and they cashiers seem to take their time, like the customers have all day to wait for them. Someone needs to put some fire behind the employees and get them to move faster, or more employees & hire people who can work more quickly! There isn't enough help and the help that is there is too slow!

I too have some times been treated in a strange fashion. Also saw others simularly treated.

The day I came:
They did get rid of many people that came into the store.
I had got there just prior to many coming in. Their (the staff)behavior is not of a good customer relations, even with only a few are IN the store.

I saw one of their people take a roll of toliet paper out of a big bag of
t. paper that was on the shelv for people to buy, and hurried back to a back room. I only assume the obivious that they ran out of t.p. for their own office bathroom.

Later, I heard two different staff people talk about that a bag of t.p. ----a roll was missing from the shelf, & from a bag. They, being employed there, should have known why that roll of t.p. was missing. They looked at me and asked if I knew. I told them what I say and they eyes grew not too friendly.

The staff lady who took the toilet paper, later looked like the same one who left. The buzzer went off while she hurried to the door. On way out she "look" nervious and some what up set. She never stopped even after the buzzer went off AND, no other staff person came up to see what was happening.

On a different note:

To find a staff person for product help is a desire to wish for--their not well? the best? No.