Dollar General
reviews and complaints

Dollar General In Hollis Oklahoma ... They have there selves empty they say they don't get enough hours to stock the selves and they leave the store while they are on the clock...selves have been empty for more that 3 weeks.. I have seen them empty for too long and I'm getting tired of having to go all the way to Wal-Mart just for dog food when we have a store here that sales it but the workers never put it out on the selves...Pleas help our town

Cashier named Thais at Dollar General in Berryville, AR threw the customer' s money in front of me and called him an inappropriate verbal word in front of my 6 year old. The customer hadn't said anything besides saying hey. When I told her not to use that kind of launguage when working, she rolled her eyes and me and gave me my receipt by saying "here." Horrible customer service!

I was just asked to leave the Dollar General Store located at 172 NW Oldham Parkway, Lees Summit, Mo 64081 because I corrected an item price which was confirmed by another Associate named Tyler. The extremely RUDE Associate named Danielle which said she was the Manager but telephoned the Manager regarding a clearly labeled tagged price. I went to purchase three 2-pocket plastic folders which a tagged yellow price tag directly beneath the bin of where these 2-pocket plastic folders were.. When I went to check out I asked Danielle to be sure to check the price of these folders and they rang up at $1.00 each, where the regular price tag posted directly next to the sale price of 3/$1.00 read 75 cent each. Danielle asked Tyler to follow me back so that I could show him the price which he did and returned to Danielle and stated that the price was 3/$1.00 and they were in the correct bin, this is when Danielle telephoned the Store Manager. I also asked Danielle to follow me back so that I could show her the price. She refused to honor the posted price and told me to leave the store or she would call the Police.

There is a person in Leoti Kansas Dollar General. She is not putting up the stock like she is suppose to. I sent in a complaint a while back on her. I don't do my shopping in that store anymore. She calls me names and all. And you let someone to work in the store. I have been in there and no stock has been put up. And she steals. Chenelle Martin is the name.

My name is Kenny harris I wanted to let you know about the Dollar General store in Converse Indiana that the food is bad moldy I bought some moldy old smelly bread on June 22nd I went back 2 the store the next day with my receipts 2 get a refund the employee Amelia & 2 others didn-t want to give me a refund when I came back up there with the receipt the employee Amelia keeps on watching me every time I go in the store with the help of two other employees which makes me nervous because I'm not stealing or shoplifting that day they called the cops to the store and said there was a shoplifter so I was being washed and questions Buy a cop is there a way you can investigate this & do something about this please I'm not the first person that this has happened 2 at store # 10032 Dollar General store in converse Indiana 46919 I would also like 2 make a complaint about all of the molding smelly bread on the shaves & the hotdog / hamburger buns could u please investigate this & put a stop 2 all of this & do something about all of the employees that r not doing there job & harassing. Customers
Thanks 4 taking the time 2 read this

My fiancé work for dollar general in bolivar, tn. Her store managers name is alicia vann. This is my fiancé's first job therefore she is not as knowledgeable when it comes to certain aspects of employment. Her store manager is constantly coming to her bashing other employees, she has began to cause drama with my fiancé through text, social media, and with her coworkers due to the fact that I tend to stop in 10-15 mins per visit when I get off of work myself and my fiancé is working 3pm-10pm to check if our daughter needs anything before I go home and i've never spent more than 15 mins in the store and i've always been a paying customer each visit and she said I needed to stop coming in when my fiancé works and I without staying any names made a social media status that referred to her running customers away from her store. She proceeded to comment making threats about meeting her and so forth while she was on the clock at work which she preaches that being on your cell phone at work is poor leadership but she constantly does the opposite of what she preaches as a manager. She is constantly texting my fiancé at home about what she did and didn't do at work and how to fix this and so forth, which she is promoting working off the clock when texting about job performance and work while my fiancé is not being compensated for this time and she even said she can evaluate her job performance and text her about work whether she is at home or not. She doesn't even have the knowledge to manage a store and should be re-evaluated.

The store is filthy. The shelving is dirty, the floor has not been mopped and there are puddles of water throughout the store. Your shoes stick to the floor where you walk. There are ants on the floor as well. The employees leave the front doors open and smoke right where customers enter the store. The aisles are cluttered with boxes and very dirty. I enjoy shopping at Dollar Generals, but I will no longer go to this store.

I shop dollar general all over the east coast of Ohio but my home store #3738 at 886 liberty st in Hubbard is the worst I have ever been in. You can tell the staff working at this location is unhappy and is like a revolving door you never see anyone stay for very long. The manager is totally unprofessional and unhelpful. I have witnessed her dress down employees and delivery drivers alike using profanity. The store itself is filthy and cluttered to the point that maneuvering a shopping cart is almost impossible. The main register used for transactions always crashes when I attempt to use digital coupons. I honestly avoid going to this location but I needed a few items on Thursday and made the mistake of using this location as it is only a mile from my home. The terminal crashed again and took 20 minutes to reboot before my transaction was completed the whole time the MOD was on the phone with Doris from the moment I walked into the store to begin shopping and was discussing employees and complaining she continued to be on the phone checking out customers that were behind me when the system crashed and was still on the phone when I left. It is in poor taste to be trashing your employees and delivery drivers within earshot of customers. The MOD stated to me that she was talking to the manager (Doris) and that the next time I was in that I should request the MOD open her register for me to check out. I explained that for over a year now that this particular register has been a issue and they may want to service the equipment instead. The whole time I could hear the manager complaining about how customers are a pain in her [protected]@!.

I am so shocked over hearing the manager stephen make sexual comments about women and reference his assistant manager as to the size of women he likes and what he would like to do to some of the female customer's. He had an employee who recently quit because she has 2 injuries that Stephen told her to handle on her own. I heard these words come out of his mouth myself. He didn't want any accidents on his record. I didn't really like this lady, but she worked really hard and put up with NO family time.

I came into your store today very sad and scared and kind of in a rush and you were so cold and hateful to me; you see i was in a hurry sad and scared because the puppy my 10 year old son bought me ( for mothers day with his birthday money ) was at home very sick. She is dying from parvo and i was trying to find some medicine for her to try and help her, and you yelled at me and said you didnt have what i was looking for. So i grabbed Pedialyte and checked out crying. You weren't even busy... im sorry you were in such a bad way and i hope god blesses your life truly. I forgive you.

I am a frequent shopper of Dollar General store in Brookfield, Georgia. There is absolutely no black hair care products in the store. My sister and I has informed the managers and the issue has not been resolved. Of all the many Dollar General stores in Tift County that is the only location that doesn't sell black hair care products. There are black employees that have and currently work at this store. As a customer, it is very inconvenient to have to drive to another location or other retail to purchase the products I need. I hope that this issue is resolved sooner.

Hi,
I have got a threatening call from [protected] many times this month and on june 22nd 2018 from restricted number. I happen to attend this call as it's restricted from US Dept of homeland security.The scammer spoofed the DHS number using hacking software i believe, I checked with my sources and co firmed later, and tried to threaten me scare me not to tell anyone turn off wifi internet to buy these cards otherwise would get arrested etc. I could type only one gift card details code at back scratched.The amount is worth 1600$ split into 4 Google play gift cards each 500$, 450$, 325$, 325$ etc.
Please refund me the whole amount asap.I have filed police complaint against such scammers. Please refer to case # [protected].
The scammer redeemed my cards.I have tried to get in touch with dollar General store outlet where I got them, Google play customer care service center gift card support, bank of america debit card fraudulent claim department to report it to them,
Reported to Patrol officer Ken Nowatski, 305 S East St, Bloomington, Illinois -61704.filed on june 22nd 2018.Officer number : [protected].

Please give me justice asap and give my refund back asap.

Thanks and warm regards,
Soumya Melanathur.

I sent my boyfriend in to get a carton of 305's cigar cigarettes and they charged me for ten individual pack's instead of charging me for a carton then when I took them back in and said I didn't want them they would not refund my money then when I asked for the 1-800 number they gave me the wrong number how can they get away with ripping people off like that and think it's ok

I went into the twin lakes wisc store to get my green dot card reloaded and the woman that helped me was not only very unprofessional but she did not any idea how to load my card. I then explained to her that i have loaded my green dot/ money pack card at many dollar generals on a daily bases and i have never met a person that is not only very rude but at the sametime didnt know how to do it. I tried to explain to her how other stores have done it, at that point she began to be yet rude somemore. She stated if i had a issue with the store that i could file a complaint. I stated to her that i intended to. I did not catch her name but she did tell me that she was not a manager that she was a key holder and she has only been working there for a month. This is very poor customer service and i can assure Dollar General that i will NOT go to that store again. Not only was she very rude but the store alone was very messy and disgusting.

I was an employee at the Killeen, TX Dollar General on Rancier. My store manager Agnes had hounded me from the day I started. She would berate me to do better even though i had always done my best. She would ask me frequently if I was able to do my job. And all but threatened my position saying I need to do better or it won't work. We'd stock up on weekends and she'd come in complaining the store looked horrible. Quite loudly and in front of customers. The most upsetting factor is it seemed she was only bullying me and none of my coworkers. I believe that I was being bullied mainly though because I was the youngest worker there and did not have the years of experience and confidence to steel myself towards her bullying. It got so bad that in the recent weeks leading up to my quitting that I dreaded attending work and was becoming anxious every time I had the sickening realization that it was time.
On a simpler note, my hours were never remotely consistent and seemed like I was only hired to fill in the unwanted shifts. Like my preferences were never taken into consideration. We worked evening shifts with 2 people which is absurd given it is the rush hour in it's own. And in being so we aren't able to get done everything that needs to be done because both persons are busy the entire time. Our scheduling was insane and should have had more than one person manning the registers at a time, not just one in front and back.

Strawberry fruit sna0.85S
[protected]-110
This product I purchased on 6-8 2018 was Welch's fruit snacks strawberry a 2.25 ounce for $0.85 and the expiration date is 2012 now what's funny is that Dollar General was not even built in 2012 so I'm just wondering and curious does the Dollar General have anything that's not expired in their store because if so that goes to the state because that's illegal

I was trying to use a five dollar coupon and the young ladies refused it. So I tried to then proceed to tell them politely they can't do that. As I was walking out the manager asked "you don't want it?" I said not if your not going to accept your valid coupon. She said "oh well". Basically I didn't actually need the stuff I was value shopping. People actually need things though and this is crappy

This Dollar General is absolutely disgusting. The employee's all stand around and gossip with each other while there is one person on the register checking people out while the other 5 employees stare at us customers lined up literally to the back of the store. I NEVER see any one stocking shelves and all the Isles are full of UBoats. You can't even get to what products are even on the shelves. They NEVER have any thing on the shelves. We "the customer " have to dig through the boxes on the uboats to try to find what we want. I live on the same street as this store yet I go all the way to the next town because i HATE going into this store and so does everyone else i know. The employee's are always UNPROFESSIONAL and rude. Below I have provided some pictures of how this store looks on a daily basis.

I am a loyal client at your store in the Bronx store next to the freeman street train stop and its1312 southern blvd the . there is a woman that i think she may be manager or something. Hispanic and kind of butch looking and she is overly rude obnoxious and makes people feel like they are bothering her when they go to the store. She makes me think twice to go in and unless i don't see her i go in the store but i needed to make this complaint because im sure someone would appreciate this job when this person obviously is hurting the store

Hi, this store is located in Hawley, Pa., it was a grocery store, then transformed into a Dollar General, our community is in great need of this store, we have a lot of elderly that walks to this store due to this being the only place within about five miles for them to buy a few groceries .This parking lot is a huge danger to drivers and walkers, it is in need of great repair, driving in there is a hole 10 inches deep, about 36 inches around, these continue through the whole parking lot, also no painted lines to park. I don't understand this since your corporation has three new stores on route 590 within about a 15 mile stretch. Please repair this before someone falls or a car has major damage . Thank you for your time, A very concerned customer! Sherry Young