Dollar General
reviews and complaints

Today I was shopping at Dollar General Nov.26, 17 located on 2330 W.Baker St. Plant City, Fl.The time was around 2PM I was standing in line waiting to check out when the store manager came in an yelled at Peggy the cashier.Told her to shut up and quit talking to customers, Icouldn't believe he talked to her like that in front of customers.That is so unprofessional for a manager to talk to their employees.

was just at Dollar General Market # 13240 And in the only open line. In the store for 10 mints and as we was putting are goods on. The teller say this is 20 Items or less I sad OK but we been standing hear and know we put are good down you tell us we have to get are thing and move to a other line and wet for a chaser. I sad no we are in this line. They do this all the time in this store. If you have a lager grosser order which ares was about 200 worth of goods . So my 78 year old Mother got all her ting off the counter and went to anther line. which was know full of other cusmters and did not get in line for. We tried to speck it a Supervisor and sad that how it work we are sorry. We left I was so anger I told them I did not wont my thing a and asked for a refund that took me anther line. and 20 mints.

Three of us were shopping at dollar general in Jonesville Virginia just yesterday. The sign for 50% off ornaments were still up and the guy working offered us the ornaments that way even tho the sale was off. In checkout the assistant manager was rude and said no way. She continued to be rude and all ornaments were left on the shelf instead bought. Being rude to an 86 year old makes it look bad. Seriously considering not shopping here any longer.

I an a former employee of Dollar General in Quartzsite, AZ. I am in my 70's worked a year, top cashier...worked circles around young people. Had terrible manager, filthy store. Freight delivered thru front door, warehouse full. Finally changed management, improved a lot but still way under staffed. Town of 3200 in summer, half million in winter. Labor way too tight to meet demands. Good employees burned out. Now another good manager leaves and the snowbird population has grown, who will manage this store...who will allow labor hours to accomplish goals? ? Someone needs to come take part for a week, hear customers complaints, throw freight, tend to business. This store has been ignored far too long! Action please now.

the store on mendon rd refuse to give me the five dollar for saturday over $25 dollars I had to go and get all the stuff so they can deleted and rering again making people wait and making me change registers. only cuz I couldn't find my coupon in my wallet and had to go get it. I gave them the two slips but it was not enough I had to go with my kids embarrass and get the groceries. that's not fair to treat us that way cuz they''re tired. the two slips should've been enough why delete all Items and ring them again I ask the manager and she said it was your Policy. that was a crazy thing when everybody heard that they were mad. the mendon rd store in woonsocket may need to get a day of rest since they look overtired. Rhode Island 02895.
Thank You and hope you correct this policy is different from all other store I am going to Family Dollar they even say hello when I go in. november 25 2017.

Sitting in park in lot waiting on friend to get done shopping .didn't know I was parked in fire zone because there is no red paint to indecate it was a fire zone and no signs put up saying fire zone or do not park some lady came out asked us to move and we did then while we were in parking space asked us again to move off the whole parking lot and go across street to church parking this was uncalled for and needs to be adressed so doesn't happen again thank u

I have worked for Dollar Gerenal for 5 years the first day I stepped into their place of employment didn't have a clue what I was doing. I was put on totes and at that time didn't no should I run or stay. Why, because it was so overwhelmed. I wasn't explain how to do anything. But, at the same time I was happy because I knew i had a job. Coming from csm to a assistant manager from Dollar General market back to Dollar General I work hard driving 45 mins to an hour I love my job. Sometimes open to close. Didn't know I was about to lose my family have 3 kids didn't even see them. Coming home when they were sleep and leaving before they got up my daughter couldn't get involved in activities because I was to focus on my job. They would call when are coming home my respond was I'm coming but wouldn't never make it. But, I realize I have people that love me at home. but, I'm here so I stopped and realize if I get sick or any anything would happen they wouldn't care. Because I seen and heard things that wasn't right. So, I started working the hours that I needed to work then go home. finally, got married. My employees knew I wasn't focus on the store money start missing store started to get cluttered up. But at the same time I was tired but did anyone care dollar General dm' s didn't care as long as you worked so their stores look good. Yes, paperwork wasn't right but I had other managers that knew what had to be done. But it's all on the store managers. As soon as weekly paperwork came out yes I followed all procedures I reviewed cctv I ask for help but what did TINFFANY tell me you are the manager how could I do anything without help but I was told I already had a team it was my fault I hired those people that I had. If I knew that I had someone behind me to get my store back in good standard I would have let everyone go. Oh, the one you interview you let her stay and she was the one taking totes on stuff out the front door. But i didnt know a thing becuase i was in the dark just like you were. Because I was the manager. you let me go thinking that I was the problem I didn't want nothing from dollar General but making that store a better store. L.p. comes in didn't help thinking they help the problem didn't do nothing because you still got the wrong person. That young lady just put everything on herself. ( Lee know what im talking about)Do you think they would have told me anything think for a minute I was the manager. But, now they can. The only thing tiffany was trying to do is be friends. Talking behind every last store manager one back. oh, I have a story to tell about that. What about the [censor]es that we were. I ask for help they came when they wanted to come. Now, I don't have a job unemployment was denied but when I ask why I'm losing my job it wasn't nothing to explain just call the 1-800 number. But, I'm not finish yet this is just the beginning because I'm not just stopped here I'm going live. They want you to work hard 80 hours or more but on your check you are only getting pay for 45 hours. They don't care.

Dollar General has a store sign that's broken up and hanging above where the entrance and exit doors are located. This has been the situation for months now. It seems to be a lack of urgency for something that looks unattractive as well as dangerous for the customers and your employees in my community. Please attention it. Thank you

Francina Amiker

I just visited Dollar General Store #1752 in Fort Worth, Texas and I have never been as insulted and offended in all my life! Upon entering with my children in tow, I wasn't not greeted as per the norm in any retail setting, instead I was TOLD, not asked to leave my bag with my personal belongings at the front! Not only did your employee insult me in front of my children, but in front of a full store as well! I have never known there to be such a "policy" and do not appreciate being stereotyped! I will NOT spend my hard earned money where I am insulted and not given the same courtesy as several other patrons who had bags as well! I will be contacting the Corporate Office and sharing my experience on every review board I come across! This company has forever lost a customer in me and I will definitely NOT recommend ANY of my friends/family patronize this business!

The Dollar General in Detroit Michigan located in Mexican Town this door just opened the store manager name is James he's rude unprofessional and I need to get a new store manager some of the workers are unprofessional like the store assistant manager Tykese she's rude and unprofessional 2 whoever running that store they need to get lease a new store manager who will act like a store manager

i was at the dollar general in shelbyville ky. 11-22-17 picking up some two liters and bread for thanksgiving. i was back getting the drinks when i hear a woman yelling at the top of her lungs, "i am not waiting on you", "go over there i will not check you out". she screamed this around 5 times. everything went quiet and i peaked around the aisle to make sure it was ok to go up to check out. everything looked ok so i did. i get to the register and she looked toward a man exiting the store and told him " have a real good one hear". and this man gave her a very foul look and left. as i was finishing the check out process, i told the girl that in these days and times you should not try to instigate things with people. the people in las vegas were only at a concert and got shot, can you imagine what a face to face encounter could attract.. i was so scared i even cried when i got to the car and home. this was terrible behavior and i'm thinking of talking to a lawyer to see what i can do for her putting my life in danger

Rayna is the. Store manager at the dollar general store on south broad in hamilton nj 08610. She the most disrespectful manager to her employees and it said how she talks to them like there trash then to top that off i thought employees couldnt have family member workn together she has a very very close relative workn with her Samantha is her neighbor and her niece she has known her since she was eight years old... They talk about the other employees to basically turn everyone against one another and she talks and curses at the employees like thay who is the ceo or her boss because she doesn't even do anything but sit in the office on her cell phone from the time she comes in till the time she leaves. You really need to pop up on her at the store one day and not tell her your coming and see exactly who you chose to run your store down the drain

We need to make a last-minute purchase for Thanksgiving and was in line in front of two white anglo women who were being very nicely greeted by the cashier, when it came to my turn she didn't even asked me if she could help me she rang me up got me out of the way as quick as she could. I don't appreciate racism just because I'm Hispanic I shouldn't be stereotyped as a Mexican that was exactly at 10:20 this morning to 1040 and it is Thanksgiving day.

Why sell items that are not in stock?
it's not a secret that Dollar General is very popular in the United States. Many people tried them. And most of them had problems. Different ones.
One of the most popular issues is unavailable items. Unfortunately, I had to deal with this. It irritates when you choose what you want, then you pay for this, and a little bit later they tell you that the items are out of stock, sorry, wait for them to arrive one day... and then you have to open disputes and ask for your money like an idiot.
I did it twice and want no more. Enough.

I walk in to the store she was nice but she went to check me out and she was very rowd and mean and very disrespectful so I just left with out nothing this took place in keifer ok, dollar general the woman's name is brandy I will never go back to this store I really need to talk to a manager about this woman cause her rude comments and the tone of her voice made me feel very unwelcome in the store

Good afternoon! I went into your Dollar General store #15652 and some of the items I paid for were left behind. My husband called the store to check to see if 3 of the items we didn't have mistakenly were left behind. Per the lady we talked to no bags where left and there was nothing she could do about it. I called back to let them know that it was a few hours back so maybe someone had put them back on the shelve but we didn't have the items. Her response was I can't make a bag appear out of thin air. I then ask to speak to a manager and she stated she was the manager on duty. Well I let her know that I didn't think that was a way to talk to her customers. She then said she would review the tapes and called me back. She stated we grabbed all the bag which I know we did but I do believe our items were left in the rack down below where she bagged them. She never once stated sorry that happened or offer to help out with anything. I understand that some people may call and say items were left behind but I am not that person. I think for a manager she should have been a little bit nicer the way she handled the situation.

The Dollar General store in Fincastle VA is in serious need of someone who cares about retail. The store is a constant mess. I only go to this Dollar General if I have to. There is a Family Dollar in the next town over that I will go to. It is much, much cleaner and the staff much more friendly.

The store in Finacaslte constantly has carts full of merchandise that needs to be shelved. They have so much crammed into this small store, that merchandise is falling off the shelves and on the floor. Today I went there and there were do many carts with boxes on them, they were pushed up against the shelves and you could not see anything. It truly is a dumpy store. When I go there I try to get in and out as fast as I can because I feel like something is going to fall on me at any moment.

Would someone please come and take a look at this store? It is need of help. Most of the time they only have one register open and when there is a long line, no one comes to open the 2nd register.

My wife works for dollar general, she has recordings of discrimination by the store manager, singled out because of race, and religion my wife told her that she don't feel comfortable wearing Christmas clothing and she told my wife that she will be fired if she don't wear it, , so I called corporate office to complain against her she after that threatened my wife, and said she is gonna fire her puertorican [censor], she found out that I called the corporate office, so she fired my wife for no reason and gave her these two papers saying that me or my wife can't go inside the store anymore, I never met this lady, without warning she just fired my wife for no reason, in dollar generals handbook, she has to give written warnings which she failed to do so,
> My wife overheard her talking she said she wants to keep that dollar general all white
>

I work for dollar general and i dont normally complain but this week ny schedule has been changed without my ok to suit the two assistant managers. I made plans with my family tomorrow november 22 to celabrate thanksgiving since i will be stuck on night shift again. But the assistants changed the schedule agin now i cant do what i plan to do because they both have to work day shift.. Ive been with this store longer than one of the assistants i should have seniority. Plus we still dont have a store manager.

PLEASE TAKE TIME TO READ THIS AND ADDRESS THIS DEVASTATING PROBLEM YOU HAVE IN THE ROSICLARE IL BRANCH, , , , , , , , , , I have a complaint on the manager at DGS in rosiclare il. His name is Willy and he needs to be fired . in mid August he stopped my lady as she was checking out and accused her of stealing 3 dollar fingernails. Very unprofessional . He didn't take her to the back of the store and be a professional and investigate the situation, no he belittled, humiliated and embarrassed her to the point to where she was crying right there in front of the whole store. He is not a cop but he acted like one by detaining her an demanding to search her purse. Would not let her leave until his demands were meant . She presented the manager Willy proof by reciept and he was so sure she stole them he wouldnt even look at it . . still embarrassing her in front of the whole store and the people in it . He laughed and smerked and was full of confidence that he was right he threw the receipt back to her.. This is how incompetent of a manager he is when he finally looked at the receipt, he didn't know how to read it and it was right there in blAck and white .. Nor did he take the time to review the in house tape recorded. So now About an hour of holding her captive he gets a police officer there. Again makes a scene with the cop there humiliating and accusing her of theft in front of check out counter. It took the police officer to say, did you review the tape, so an hour of interrogation, humiliation it took only 5 minutes of watching the tape to decide she was innocent . Willy the manager at the rosiclare il branch was mad as hell because he thought he was so right, yet, he was so wrong an so out of line he said just go.. Not an apology, not a he was sorry for the unprofessionalism he presented for making her literally break down an cry . He terrified her and he should be fired . she came so upset and crying i asked what's wrong ? So we went back down there an this time I showed the manager the receipt and pointed to the purchase and unbelievably he still denied it was not on there . After the third time your manager finally seen the purchase on the receipt that was presented to him and then he demanded that we leave the store and not return ..WOW ! I ask you DGS district manager is this how you train your managers to treat the paying citizens. I highly recommend he is fired .. Thank you
MIKE BLAIR