Dollar General / digital coupons

Fort Worth, TexasFort, United States

I visited store number 3258 downloaded the digital coupon via the app, the item purchased met all requirement but the coupon wouldn't take after numerous tries, I was told the coupon has not worked for several stomers, I said you'll should reach out to cooperate the response was we have several times, I asked for the number and called and spoke with Darl (but this was a female) I was told the clerks had no control over the coupons, I have to fill out a technical form on the website, I said are you kidding me? You are cooperate, the clerks has reached out to you as well as the customer, but you want me to fill out a technical support form.. I politely told her I find somewhere else to spend my money...I have options... Thank to the manger Maria for trying to make it right...

Oct 24, 2018

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