Dollar General — customer service/one employee working
I shop regularly at store #12441, Lafollette, TN 37766-5121
115 Calhoun Rd
Aso a regular customer, daily, and former employee and front end manager of Kroger store I appreciate good customer service and a viable relationship with this stores employees. They are without question the best DG in our area and there are many.
Employees do great job and are friendly and courteous to those of us that shop here.
My complaint is that you've cut the hours to the point where these people are working many long hours ALONE. This should not be expected of these employees. It's not safe anywhere and especially these stores located out in the middle of no where. I go in more often just to check and make sure they are ok.
Take a look at the people that show up just as you open/ or late before they close.
It's unsafe, and totally not to be accepted by employees or customers. You make darn good money at these stores and have little to no regard to what they have to endure just to make DG more money.
What does it take for you to think more of your employees and their safety and make a better work environment for them, thus keeping the customers coming back?
I've been there, done that.
I understanding scheduling, the need to make a bigger profit, and all that incurs
But not at the risk of safety and health of dedicated employees.
Not at this store or any other.
My name is Catherine Burrell, [protected] and I will be calling Corporate on Monday.
I expect an answer by phone, or in my email. [protected]@gmail.com.
565 Stiner Ln.
Lafollette, TN 37766.
More Dollar General Complaints & Reviews
- Dollar General - dress code 
- Dollar General - store hours 
- Dollar General - tired manager 
- Dollar General / Clover Valley / Dolgen Corp. - downsizing product / same price 
- Dollar General Reloadable Visa - never had 70.00 loaded on card and can not get company they say has to load it! 
- Dollar General - customer service 
- Dollar General - store 
- Dollar General - hiring process 
- Hilmar Dollar General - former employee 
- Dollar General - the provided at store 17489