Dollar General
reviews and complaints

The store in Penns Grove New Jersey has been absolutely TERRIBLE lately! The store is disgustingly dirty, disorganized and unreliable! They are "supposed" to be open 8am-10pm everyday. I've gone 4 times in the last week at different times during the day during business hours and they are CLOSED! I walked up to the door last night at approximately 7:15pm and the doors don't open. I look inside and the cashier is making hand gestures to me that they are closed while she is checking out a customer! Some days they don't even open! I was in there a few weeks ago and asked the employee if something was on sale because the tags were not up. Her response was "we don't hang sale tags on time. We hang them if we want to and if you need to know if somethings on sale go get an ad." Seriously! Worst store in the area by far!

Cashier at the store down the road for me, I believe his name is Rex, is always beyond condescending and rude every time I'm in the store. Today, I asked if they had extension cords, I was in a hurry and didn't have time to look myself, he just said "uh", laughed, and walked away. I was surprised he was even in the store when I got there, 99% of the time he's standing outside, walking around and smoking a cigarette. This is probably the last time I'll go into this store, as when I was in the line to be rung up, he was pointing at and making fun of a pregnant woman who had dropped her car keys and was struggling to pick them back up. The way he treats customers is disgusting, but with the way the rest of the staff is I'm not really surprised. The manager, Dakota, is every bit as bad and hateful towards customers or anyone who dares to ask a question. There are even rumors, in our little town of Royal, that she threw a cell phone at a customer. I can't believe a company has such low standards. - 5/10.

A lady went to cashier line with 3 carts, no large items and started checking out midway through the 1st cart about 6 other customers got line with 1 to 5 small items. Cashier never called for help on checkout, so had wait and wait until the last item was scanned and Lady total was over $260.00. The cashier received two personal calls on her cell phone and yes she answered both times. She lost 2 customers that was in line that got tied of waiting just put their items down and walked out.

Some us question her why not call for help she laugh at first and then got offensive when I said that was unacceptable. She said I' am the manager and I have to take what give me (help). If she's the manager on duty with that type of attitude will drive customer away every time.

checkout 06/16/2018 18:31:31 store #[protected]
Trotwood, Ohio 45426

C Williams [protected]@aol.com

First of all, you want to require cash to buy a gift card? It's the day before Father's Day and I'm in a hurry. That's one strike. Second, when I try to get cash back from a purchase at DG so that I can buy that gift card, you want to charge me $1.50 to get my own money? Strike two. It will be easy to find a strike three and I'll be done with your store. I went and bought it at Publix instead

I frequently shop at dollar general and can almost fine everything I need. Today I was shopping for a floral arrangement to put on my father's grave for father's day. I went to 4 yes, 4 Dollar General stores looking and there was nothing. You had leftovers for Veterans Day and Mothers Day but nothing for Father's Day. I ask the cashier at the store in Duncanville Texas on Wheatland Rd and she offered me a greeting card when I specifically ask for floral arrangements for burial. Not the answer I was looking for. Not a happy camper today.

I went into the store 10 mins before closing to get something quick for my daughter, the assistant manager was so rude kept saying to hurry up because he needed to get out of this hell hole, I was in shock how he was treating us & kept using foul language raising his voice & throwing his position @ saying he could do what he wanted, I told him it wasn't professional & I was a customer, he said he didn't care & to walk faster followed me to the door & pushed the doors shut I came home in tears. I just can't believe they have some one like that working there so unprofessional with no work ethics. He needs to be taken off of his position & put back in stockroom were he doesn't deal with customers at all.

They built a new store in Perry ok and the grass hardly ever gets mowed! It looks like crap. It's on our towns busiest street. Every single year it's the same thing over and over. The city always sends a letter, they will halfway mow it, and then it will grow up and and stay that way for who knows how long. Not to mention there are long lines, it's disorganized, and dirty! We lost Walmart and you would think they would want to step it up just a little since it's pretty much the only store now! Take pride people!

This morning I went into the Dollar General store in Samson. Alabama. I was waiting in line to check out, when I turned around because I just heard someone talking about selling blue bird houses that he had made and was selling. As I turned I noticed that he had picked up one of the swimming noodles that was by him and placed it in front of him and shook it at the employee that was coming toward him. She laughed and told him to quit. Luckily I didn't see any children in the store at the time. I don't think this would have been the thing for them to see. When I went to another cashier that opened up, he came behind me. I counted out one dollar bills to pay for my bill and the phone happened to ring at the same time. While I was waiting on my change, I moved over and told him he could set it dog food down, if he would like. He comes back with a smart a-- answer and says for me and her to just take our time, which he repeated a couple of more times. Of course it was on the tip of my tongue to tell this man where to go, but instead I left the store. The employee that this man shook the noodle had salt and pepper colored hair. Don't know her name.

I was in the Dollar General today 06/13/18 in the town of Bainbridge, Ga on Shotwell St and the cashier (not sure her name) but she is fairly new caucasian girl around the age of 25 make a very rude and disrespectful remark about how long i had been in the store and asked me if i planned on purchasing anything today or soon, basically telling me to hurry up and buy something or leave i am assuming from her tone and attitude. I was highly offended and most of all upset bc i was waiting on my wife to get there and pick out some curtains she had seen the last time she was there but because of the comment made i left the store and will not shop there or any other Dollar General again until something is done ab the level of respect the employees there improves toward the customer a drastic amount ...in short i plan on making it public as much as i am able so that no one else has to be disrespected like i was while simply trying to spend there hard earned money with the company of Dollar General!

As a steady customer at this store, I have noticed many times the manager, Wanda, being very arrogant and disrespectful toward customers and employees with her angered and at times slurred voice. I recommend you have a talk with her about anger management, and drug testing her would probably be a good thing to do, too. I have visited many of your stores and have not heard any of those managers being rude and mouthy to any one. Hopefully, for the best of your business at this store, you will look into my complaint and do something about it. Thank You.

There was two cashier lines to checkout. One said ten items or less. I had 3 items and started to go to the other line since there was 3 people in the line for 10 items or less and one person in the other line. There cashier told me she only does bulk items and I would have to go to the 10 items or less line even though no one else was in her line.

Poor Customer Service.

Thank You

I wanna know why it's ok for your store manager here in Tracy to think it's ok to threaten my fiance that does driveline for the store there? And why it's ok for he new manager to do what ever she wants and get away with it and also that has a past history of stealing from her jobs. Cause we are not gonna go in that store ever again or shop there anymore or do the resets for driveline for this location . And I wanna know what u gonna do about this store manager and the team that works there?

I am complaining about. The manager at the dollar general on plank rd across the street from Washington street. His language is very unacceptable and he rushes the customer and he is beyond rude. Something has to be done about it because this is not only happened to me once but four times at this location it is not healthy to have a manager that is rude the way he is.

Store manager amanda at 10th and fairlawn, topeka ks... Was very rude to a lady in front of me. The lady had purchased several items, 2 of them were scrubbers. The posted price was $1.50 but she was charged $3.00 a piece. She questioned the cashier who became very nasty to her and hastily said she'd go with her to see where she got them. The mgr reached up and said loudly, this is the wrong price, ripped it off and said they are still $3.00 each. The lady said she only wanted one. The mgr, was very rude and stomped off. I was behind her in the checkout and the lady asked the cashier her name... She said amanda. The lady asked to speak to the manager and amanda replied "I am the manager". The lady told her she was being very nasty to her when it was clearly mislabeled on the price. Amanda told her to take her refund and leave the premises. I was floored. I will never shop there again. 06/13/2018 around 10 am.

I went into the Dollar General at 1721 Garth Road Baytown Texas on Tuesday evening at 2:40p.m. As I walked In the store to proceed to the register to hand a friend her money I wasn't greeted by the person operating the cash register. However, the cashier quickly told to leave my backpack behind the register. However, their was a white woman who had passed by with a backpack as well, but the cashier did not tell her to leave her backpack behind the register. I feel discriminated against because I'm black and the cashier whose also a manager is white. I don't think go to that Dollar General again.

Joyce hunter at dollargeneral on broad st in brooksville florida kick my family out of her store for what she said was stealing. Ive been going to dollar general 30 years. And i have never stole [censored] from anyone. Not im band from store. Im wrongly accused and i told her to show me the cameras sicne i hadnt been in store in over a week. She refused to do it. So im in process of hiring lawer to sue

Im not sure what her name was something like krista maybe but she works at the dollar general in lucama. She was making fun of all the customers and was very loud. You could hear her all throughout the store. I think she was newly hired but that behavior is still unacceptable. She shouldnt have been making fun and laughing at the customers like that. It made me very uncomfortable and im not quite sure if I want to shop there anymore. She at least needs a write up or some kind of punishment to understand that behavior was wrong. If she was my employee she would have been fired on the spot.

Two days in a row I have shopped here.. Yesterday I came home to discover the employee didn't give me all my items and I went back to get them.. Then it happened again today... She doesn't twirl the loaded bags at all.. She let's the customer do it.. And had I not kept twirling i'd left half my stuff. Well today it happened again.. She kept some of my items.. I loaded receipt for items she kept.. I'm tired didn't want to go back.. After I got home.. She could be way more helpful.. Every other employee twirls it and let's me know if I missed something... She just stands there.. Not helpful at all..

I bought a product of dole peach cups and they made me and my fiance grandson very sick after I realized that they were the reason we got sick I looked at the expiration date and it was 2 months expired so I contacted the store and then corporate and I still have not heard anything back from corporate so I got a lawyer and it's now gonna be a lawsuit I contacted the manufacturer and they told me selling there product after expiration was illegal so I will be in court soon

When you walk into the dollar general in waldron. There is carts full of merchandise not put on the shelf and totes in the aisles. Half the aisles are so crowded you can hardly get down them. The store is so unorganized it makes shopping there very unpleasant. I would like to see the store get the stuff out of the aisles so that you could actually walk down them and not have to move them to look on the shelf to see what the have. It is very inconvenient.