Dollar General
reviews and complaints

I'm currently working here and the donations has not change. I get haggard and even threatened to constantly ask customers to donate. We are in an inflation period and half of the customers pays with EBT. The changes that are donated into the donation box doesn't get counted and added to workers invoice on the computer. If most of your customers donated into that box it doesn't count. Nowhere on their policy stated for workers to obediently and continuously beg customers for donations at all. To get fired over this will be the most ridiculous situation to encounter.

Being a manager at Dollar General, these people that have posted about basket size are correct. Management does get fussed at for not having enough Literacy at the end of the week. The basket size is their indicator of people who are "sliding" merchandise, but with that said honest employees are fired because of it. When people have returns, it causes it to drop and when we have voids where people change their minds it drops the basket size. When these things happen it does cause a chain reaction, because as a manager anything over $5.00 we have to review on video to document what exactly happened with that transaction and ensure merchandise was put back on the sales floor if customer did not want. For example, you work four shifts in a week and for 50% of those shifts you did not meet the store basket size and you were more than 50 cents below the store average basket then you get your coaching. It stays with you for three months, you keep getting them they say it is a sign of employees stealing and therefore you are written or coached out of the store. Upper level management harasses each store for the amount they have in their "fund", I do agree however this person who asked why you wouldn't donate is really unprofessional and should be addressed by store management. That was crazy, if some one had told me this had occurred in my store there would have been action taken. Managers do not always know what is going on with their part time people or even their other managers unless someone notifies us.

I live in Starkville, Mississippi where we have 4 Dollar General Stores. I am contemplating never shopping at Dollar General again due being repeatedly harassed by Dollar General employees about donating to this ridiculous literacy fund. I usually shop at the store located at 616 University Square Plaza, which is the location nearest my house. At this particular store, the "literacy fund" boxes have no signs on them. The managers and cashiers are ever quick to ask for donations. I have asked them, including the manager, what this fund was for, where the money went, and did it help anybody locally. None of them could answer this, so I stopping putting money in there. Despite knowing who I am, the same cashiers continue to harass me about it. Very annoying. Recently, a new employee, a middle-aged, shaved headed, tattooed fellow, asked me for a donation. I said no. He then asked me why not. Not really any of his business., but I said that nobody had ever given me a satisfactory explanation about what the fund was for. He then told me it was for literacy. I said, yeah, but what does that really mean. He then defined literacy for me. He said, "literacy is the ability to read". I said, yes, I understand that, but what does that mean here. He again defined the word. I was not getting through to him. At this point, the employee was angry at me and behaving aggressively. Meanwhile, the people in line were having to wait. I just wanted to get the hell out of there. Then he commented that it was for children, so they could read. I said, "don't most kids go to school?". I walked out the door as he was still angrily talking to me. Good gosh, customer service is bad enough in this country without being harassed by checkout clerks about donating to funds that are not even labeled, and about which they don't even know what the funds are for. If this is really a company wide policy of Dollar General, then they should consider changing it.

I went into a DG Market, in Antioch, TN. There was a tip jar at each register. I understand the concept of tips, when i'm at a restaurant, but at the Grocery Store, where it's supposed to be a cheaper place to shop. Just wanted someone else's opinion. It threw me off when I seen it.

There is no excuse for bad employees in this day when so many need jobs that employers have a large choice to pick from. This is the basic email to a district manager with just the frame of what happened to me today. I hope this message is reaching someone who can take care of this matter. I went in to the store near my home today where I have shopped since moving here in August, as always with my vested medical alert service dog at my side to be attacked by an employee. I say attacked because I have dealt with many rude or untrained employees regarding my dog in the past and have always been able to calm the situation and educate them in an adult manner before this incident. I have had enough time learning to do this since I was injured in 2001 at the Pentagon 911 attack search and rescue mission. I use a German shepherd who is well trained, well behaved, and committed no wrong doing in the store. I did not know while there she is actually the manager. I even asked for a manager to which she still had not identified herself nor offered the information.
I went into the store with a cart, went to the kitchen supplies and got a cheese grater, I turned into the next aisle over Jennifer appeared at a run to the other end of the aisle and screamed down at me is that a real service dog. I said yes, he is my medical alter dog and I turned him sideways so that she could see his vest patch. She then said anyone can get a vest and that she has to protect her customers from a large vicious breed like mine! German shepherds have been service dogs since the beginning of the program. I would rather speak in person or phone with you further as I understand this goes to your black berry and I am unsure how long to make this with the rest. I also offered her a website on how to handle asking about service dogs to which she claimed this is how dollar general trains their employees again not identifying herself as a manager. I was so upset I did not get her name and had my son call there when I returned home after getting my groceries next door at the food lion where as usual I had zero issues with having my service dog along in a GROCERY store. Anyhow when my son was speaking to her she then identified herself as manager because he asked for a managers information. I would like to discuss and resolve the matter before taking steps turning it over to the Americans with Disabilities office for them to handle. I do understand people abuse it and I am actually one of the people fighting for stricter laws regarding true service dogs. I tried to speak with this person and she did not wish to hear it. I tried to educate her and help her and her only reply was, she did not have Internet access... I even apologised for saying yes he is a service dog in what she called a rude manner trying to defuse her and get her to discuss rationally, but she refused to act like a manager and leader of her crew in a professional manner. Customers even walked out and she followed me to the front of the store when I left my cart and decided to leave because she was still yelling at me. If my dog were aggressive and ill behaved, he would have at least barked at someone yelling at me would he not? I felt degraded and attacked she did not approach and ask me questions in person rather then yelling it across the store embarrassing me in front of all customers at a busy lunch time crowd. She essentially broke every single federal law regarding service dogs set federally bu the Americans with disabilities act.

One of you said, "at least the money is used for what they say its for". It's not. I am currently a cashier at my local DG, and have been for the past year and a half. I have seen on NUMEROUS occasions, money from literacy be used to cover up employee mistakes. Some nights, the drawers were counted and the cashiers' drawers were short. To compensate, the store's managers would TAKE MONEY FROM THE LITERACY FUND to balance the cashiers' money. Dollar General is a corporation based largely on lies - shop elsewhere!

I have tried to get in touch with you in regards to a fund raiser for my uncle.He has cancer and no insurance.We are going to have a dinner for him and need help with supplies/donations.I'm in your store each day and spend alot of money there.Is there any way you could help my family out? I dont have a computer but you could let Angela orKathy know at your flemingsburg kentucky store.Antthing would be greatly apreciated. Theres not much tjme left the doctors only givie him 3monthes.This is not a scam-the fleming co employees know me and they know we need help. THANK YOU FOR YOUR TIME, MOLLIE DAILEY

I Completely agree with everything you had to say in this column. The survey is a joke and so is Dollar General. I am all for giving, but I personally don't like to be begged especially when I am shopping for already to expensive things. I am trying to teach my children what is right helping out others and being kind etc., but I find this task difficult when I manage a store for a corporation that is based solely on greed. In response to getting asked everytime you shop, as I do not agree with this policy and do not inforce it whole heartedly in my store I can say what our company does for us if we do not ask. According to our Dollar General handbook. It is mandatory that we ask if we get caught not asking we face automatic termination. Which I feel is crap! Get caught stealing from Dollar General and you can sit on your bum for 4 years and eat up unemployment, but get caught not begging for money your out of here. Is there something wrong with this picture? I most certainly think so. Also district managers have one upped the Dollar General policy, now we don't have to just beg for spare change, but we must obtain $50.00 or more aweek. THAT''S RIGHT there is a price on good will! In conclusion I do not blame you for not wanting to donate outside your community, Lord knows the goverment does enough of that. I applaud you for speaking out I feel more should do this to these corporate tycoons put them in there place they need to realize, as you said, times are tough and Lord knows we need all the help we can get. :)

It's a "Dollar General", you get what you pay for.

I disagree I am from a small town went shopping about 30 min from were Ilive in TX . I went in to look at all of there christmas items went to get soap and items i needed. I heard the store manager and the cashier talk about how the lady got out of there site. I thought there were talk about someone else until i was followed around the store the cashier was on every were i went . i was so uncomfortable that i bought items i had and went to another store . I called to ask for the general manager was treated rude by the store manager and i explained it to her and she her answer was two people were arrest yesterday . I told her she could look at the tapes i had noting to hide . But i told her this shouldnt be okay to leave your customers feeling like everyone of them are out to take from you. The store manager talk over me wouldn't let me complain don't know why this women still has a job.
dollar general store #01645
1351 W. universtiy blvd
odessa, tx 79764
phone # [protected]
I still wouldlike to talk to general mananger i did leave my name and phone # with store manager but how rude she was i doubt the gm will get it.
thanks

I think you've inhaled way too many coal dust fumes up there in Nanticoke, PA. "Dollar General" attracts all kinds of vermin for customers trying to scam them. They're merely trying to protect themselves.

I almost tripped over some merchandise stacked in an isle at the Dollar General on East Main Street in Laurens, South Carolina last Wednesday. A dollar general employee, with shoulder length stringy, brown hair, thinly built, sort of short, and around 50 years old, gave me a dirty look, rolled her eyes and walked over to a customer who she had been talking to when I first got there, and told her that I tried to purposely trip and fall so I could get some free money. If that was my intention, I would have fallen, not almost fallen. What kind of nuts are operating Dollar Generals? I put back the items that I was going to buy and left. I will not ever shop there again!

Dollar General stores in Alachua County Florida is epidemic in its customer service and general store upkeep. The last straw was when I purchased a 4-pack of socks in which two pairs had numerous holes. Returning the socks I had to endure the store managers accusation that I pulled on the plastic tie and tore the holes myself. The fact was I carefully used a pair of scissors, taking extra care as not to do the very thing this manager accused me of doing.

Other events of disgust are one person in the entire store on a busy Sunday with at least a dozen in line at the checkout. Go ahead and take whatever you want. So much for the safety of their employees.

How about the time where the aisles were literally strewn with merchandise actually heaped into a disorganized pile of various products? One couldn't even go down that aisle due to the clutter.

Here's the last one. (And there's more but I'll spare you). I was purchasing a bottle of shampoo and the cashier asks me how much it costs. "I don't know, I didn't look" I said. The cashier says "why not you should know these things". Yea, like it's my mission in life to learn all Dollar General's prices.

Message to management: How about hiring people with normal cognitive powers and not ###s? Secondly, how about training your managers and staff in customer courtesy. I highly resent the attitude and treatment of your managers and employees. Dollar General website has no customer service link! Does anyone at this corporation even care?

We have an electrical company and have done some work for Dollar General. The work was completed in November of 2007 ann we still have not been paid for the work done. We have contacted them about this and they keep giving us the run around with forms to fill out. If you are a contractor and they contact you, you might want to think twice.

I AGREE WITH YOU 100% AND I EVEN KNOW WHAT STORE YOU ARE TALKING ABOUT.THE MANAGER IN THIS STORE IS AWFULL HOW HE KEEPS HIS JOB IS WELL BEYOND ME.I HAVE BEEN IN THE RETAIL SALES BUISNEES ALL MY LIFE I AM 52 YRS OLD NOW.I HAVE NEVER BEEN TREATED BY ANYONE AS BADLY AS I AN MY DAUGHTER GET TREATED BY THIS MANAGER.MY DAUGHTER EVEN HAS HIM FOLLOWING HER AROUND THE STORE ON OCCASSIONS.THE LAST STRAW FOR ME WAS THE OTHER DAY WHEN I WENT IN TO GET SOME THINGS.I WENT TO GET SOME ALL THAT CLEARLY ON THE LOWER 1/2 OF THE SHELF HAD A YELLOW TAG SAYING 4, 00.WELL I SAID I GOT A 2.00 OFF COUPON THAT MAKES IT 2.00 WHAT A DEAL.YEA RIGHT WHEN WE GOT OUTSIDE MY DAUGHTER WAS LOOKING AT THE RECEIPT AND NOPE THEY CHARGED ME 5, 00.I WENT BK IN AND COMPLAINED WELL THE CASHIER WENT BK TO LOOK YEA THE TAG WAS THERE BUT IT WAS EXPIRED NOT MY FAULT.

I work at Dollar general & I know at our store the employees never smoke any where near the door but the customers do! The customers do not even have the respect to keep the door closed, they will smoke with it open & when you work the register & allergic to it, it is very difficult to breath. I have asthma. Not sure what ever happened to people having respect for others.

Thanks for your complaint Buzz Killington. At least they're not shooting up outside the door.

"It is bad enough when you see a customer throw there cigerate down right before entering a store..."

What, do you want them to throw them IN the store?

you are some kinda busybody who gets pleasure out of depriving others of the things they enjoy.

I work in the Oneonta N.Y store.
it sounds like you should get a lawyer. My store has a hair products for african americans and children. Also sweetheart you have that cashier and manager come to Oneonta, N.Y. ; TRUST me they would get there [censor] kick here my town is equal for and one for all.
I am a 31 year old caucasion female

People that are backwoods hillbilly freaks and say dumb stuff like that should be shot on sight

I'm sorry. but I have to agree with the employee on that one. As one who has worked for Dollar General for a few years (unfortunately!) I have many times had to explain to people why we do not carry African American hair products. Of course I don't use the words as she did, however, I do mention that there isn't enough interest in the product to carry it. I think I would just let this go...she may not have known the correct way to go about the issue because so many African Americans take things the wrong way.

I'm sorry that your son went through this. I worked at Dollar General for a few years. My first manager hated Mexicans and tried to make us follow them around the store. Needless to say, I refused. I feel that Dollar General is concerned with nothing but their almighty dollar.

and you my friend need to understand that you are just an ### running your mouth you have no idea what dollar general is about and you never will so find someone else to torment

ok jason is a person that has been on everyones complaint board saying one thing or another he just wants to run his immature little mouth someone that doesn't know what hard work is and probably never will. And Carolyn dear dollar general corp has been getting away with firing people for the wrong things for years i hate to say it but unless they get a new regional and a new district manager you won't be hired back and usually when your let go they put down no rehire believe me i wished they gave me a another chance they always seem to take the word of part time employees rather than the ones actually working hard

I thoroughly agree that most of the grammar and writing on here is just deplorable. If you want respect and you want people to listen to you, then you have to communicate clearly. If the grammar in this post is any indication of how this person communicated on the job, well...

It DOES matter; it doesn't make a difference if it's a post on the internet or if it is direct business correspondence. Spelling, grammar and clarity do matter.

Can't we all just get along?

Maybe you shouldn't aim so high. Like being hired back on as store manager. If everyone lost there job I really don't think they will hire you back. Not being mean just saying.

I was in the Stockton, MO branch of Dollar General, and saw a rack outside with clothes for 90% off. After I waited in line for five minutes before the manager opened another lane, I was told the pants that were on the rack, along with about nine other pair, that I picked out were not on sale. In the middle of my purchase she left the register and went outside, took the other pants off the rack and refused to give me the sale price. She then blamed the mistake on her staff. I do not complain often, but since Rosalee has become manager at this store I have seen her sit around while her staff is frantically running to do their work. I have also seen her reprimand her staff in front of customers in the middle of their check outs. In short she is not a good manager or co-worker and her customer service is left very wanting.

huh i agree had too have a reason to follow you i have had this to many times also at the store i work at and sorry after awhile we do catch you it might take time but you will get caught

Sounds to me like you've shop-lifted there for over 2 years. He wouldn't follow you around unless you've been identified as a suspicious character.

May the p0wers that be help you should you need FMLA. This market has the highest shrink in the Country if you believe the mumbo-jumbo corporate dishes out. I have never worked for a company that thinks employees steal m0re than the public does. Spend a friday at any store here and I promise you I can prove them wrong.
I have done all that has been asked of me. I worked long after I went to the doctor and was placed on light duty. Suddenly I was no longer allowed to work because there wasn't anything I could do that was considered light duty.

Long story short? They told Unemployment I quit. What? I am providing all paperwork and have been released to full duty and I quit? Are you kidding me? Oh and my manager whom I love working with has her hands tied. Corporate will not allow her to put me on the schedule. Why? She has no idea and has called our DM and RM repeatedely to find out why. I have recently accepted a position elsewhere and I feel for those like me that need to support a family and get caught up in the mess that is Dollar General

I hate the Dollar General. There are TWO of these stores in Saint Johns, MI.

I totally care, that is illegal, and that is ###! Take it to the federal department of labor, or whatever its called. They will take care of everything. Or, contact the corporate offices, payroll, they should help you.

I WENT THROUGH THIS SAME ###! I worked at Meijers for TWO YEARS! I was an EXCELLENT employee. My boss was awesome, until they had to step down do to personal reasons. The guy they replaced her with was the devil incarnate. His name, CAM TIEU. If you have the unfortunate experience of working for this [censored]face, QUIT! Your bettter off. He was a ###ing slave driver. I hadn't gotten written up ONCE or had ANY problems, until he started. Apparantly, no store wanted him but they wouldn't firee him cause he was management, so they just transfered him around to different stores. This chinese wok head would barade you verbally, and put you through hell. He made me clean ###ing door hinges with a ###ing tooth brush! ###. I put up with him only cause I needed the job. I finally quit because he loop holed the union and stole my vacation hours, tried to say they "weren't in the system" so he gave my time to the other guy in my department. Complete bull ###. People like this guy should be BURNED ON A STAKE! Once more, he wouldn't give me full time, but the DAY my vacation wqas supposed to begin, he gives me full time hours. ###. Im glad I quit, I like my current job because atleast the management AND employees there are actually respectful to everyone around them.

I agree with this girl. I went through something quite similar. I was promoted to 3rd key back in February of this year and was doing everything that 3rd key was suppose to do the only thing that I had not done yet was close the store . But that is because my manager stated that the DM told her that 3rd key was not allowed to close the store. I did open with her on a few occasions. I had asked on a weekly basis what was going on with my pay and why I had yet to get any raise. Not just for the promotion but for the time I
had been there because according to the hand book after 6 months of service I was due a
raise. On a weekly basis I was given the same excuse " I have to talk to the DM" and until a
little over a week ago I had the 3rd set of keys to the store and was doing everything that
3rd key was suppose to do. Then the old assistant manager came back and boom somehow
I got kicked under the dang bus. When on Monday of this week I again asked her what
was going on and now why none of my codes worked I was told " that it was my fault"! I
asked her how it was my fault. She said that it was because I could not work the required
hours that are required for 3rd key.the funny thing was that I had been working the
hours that were required for 3rd key. I came in when I was suppose to and when ever they
needed me even on my days off. 3 weks ago I had to ask for some extra time off because my
husband and my son were both sick and I was taking my husband and my son back and
forth to the doctor. I even gave her the notes from the doctors. And on Friday of this past
week my husband had to have surgery granted the surgery went well for him. and he is
fine now. I thank God for that. But I am being punished for caring about my family. So
yesterday I called human resources to ask them about this situation and I was told that
I do not show in the central computer as ever being promoted. I said what? She stated it
again and I said that is not right I was promoted back in Feb, and since then I had been
doing everything that 3rd key is suppose to do including checking in vendors, doing
refunds, voids, bank drops, and running the reports for the drawers. something is not
right here. she told me to contact erc and they would contact the dm by email and go from there. I know that the old assistant manager who is now back in the store where I
worked had been promoted to manager and had her own store and the new dm basically
kicked her back down the ladder and back to our store because the guy filed a complaint
with erc, and erc just sent the email to the dm. there is alot of problems with dg and I have
seen it first hand and have heard our manager talk bad about other managers, and employees. I do not think that this kind of behavior by people in charge is right. I have even seen our manager call and cuss out one of the other assistants and complain because
they could not or would not drop what they were doing and run to the store so she could
go home because she had a headach or she didnt feel good. Total sht with dg. they work
you like a dog . the good employees they screw over and use and lie to. and want to only
keep the ones that like to steal, call in all the time and are just plain lazy. it is total bs...

PLEASE FILE A COMPLAINT WITH THE HUMAN RIGHTS COMMISSION AND/OR THE EQUAL EMPLOYMENT OPPORTUNITY COMMISSION - IT'S FREE. DON'T FORGET TO FILE FOR YOUR UNEMPLOYMENT.

I used to work for Dollar General in Chariton, Iowa and my boss was great!
Everyone I worked with were hard workers, kept the shelves stocked, the room that held all the inventory was well organized and the store was clean and not cluttered... It was actually FUN to work there! BUT when I see all the complaints here on this site, it infuriates me as to why corporate would allow this in some of their stores...a clean and well organized business will no doubt bring in more customers and in turn make more money AND treating the employees with dignity and respect will provide a better working environment for all thus again bringing in more customers, making more money...isn't this the whole concept? Corporate is more interested in $$$$ than they are in their employees, which is sad! It should all go hand in hand... All these complaints needs to be brought to the attention of the BIG GUYS...I believe in the chain of command but sometimes it's necessary to go over their heads and go to the Big Kahuna!
With the economy the way it is now, I would think that the dollar stores are doing more business than ever before and qualified personnel need to be instilled instead of positon hungry mongrels with no respect for her/his employees...good luck to you all!

I agree, Kelly! You all need to band together and fight for what is right! They've gotten away with it for so long that it's the norm for them ... they need to be stopped! I'm not a lawyer but I do know that Iowa is a right to hire and fire state, which stinks! I don't know about the other states, but have any of you spoken with a lawyer to see if anything can be done about this problem?

well to be honest all of this has gotten out of hand i think dollar general is getting away with alot and corporate don't give a damn one person can speak up but alot more people may make a difference then again they may not but you never know till its tried anyone can go for unemployment when it boils down to it tho it's the princible of it i think people who have been put through all this such as me need to fight back and it will take more than one person it's time they realized they cant just turn a blind eye and get away with the things they are geting away with anyone wanna join the fight

shavon, sounds like they used you to me! This new boss seems to want corrupt employees instead of ones that go by the book...I'm wondering if that's how this new boss got her position? I mean, sounds like maybe you were a threat to her in some way in HER mind and she was trying to run you out of the store...It's too bad when they won't uphold their devoted employees.

Jason, somehow I find it hard to believe you are 17... what's it to you anyway that these people are having complaints about Dollar General UNLESS you are in management yourself or a BRAT of management...I see NO complaints from you about Dollar General on this forum post but you sure have a lot to say about the ones that have a ligitimate "gripe" with the company...every word that comes out of your mouth is against those that have complaints...AND you think just because of ones sexual preference that it affects their work performance? You need to go back to the sandbox little man...if you are even male...one can be anyone they want to be on the net; any age or any gender BUT a true ### shows through by the way one expresses themselves and Jason, If they laid your brain on the edge of a razorblade, it would look like a bee-bee rolling down a 4- lane highway...now finish your bottle, the night light will be turned on soon as you listen to rock a bye baby...and please try to keep a dry diaper tonight!

Was this written by Bobby Bouche?

F DOLLAR GENERAL

For my experience the dollar general in manhiem pennsylvania, jipps you off every time you get to the register you end up paying more than the retail price said on the shelf.Looks like thier rippen there customers off whom they say they care about. False advertisement!

I've bought one too..didnt work.

I work for Dollar General. There is NO policy that states you can't return a cell phone charger or an eletrical product, as long as you have the reciept. If you don't have a reciept you may exchange it for any merchandise.Who ever was working at that store should be flogged. I let customers return cell phone chargers and other products on a daily basis. Dollar General is commited to making customers happy. The only thing we don't do returns on are cell phone minutes and Zone games that have been opened (Zone games can be exchanged for the same Zone game ) I would ask for Dollar Generals corporate customer service number !

I am sorry you were treated with such disregard. I work at Dollar General in MS and I would never treat a consumer with such disrepect. I am only a cashier but feel the urge to apologize for poor management skills in your store area.
I feel companies should look into complaints such as this and make the employee go through a trainging course if nothing else... to be a better service to the community that pays for the checks we receive each week.
Once again maam I am very sorry you were treated like this.
Leah ( From Mississippi)

After three weeks I'm out after having the exact same problems at my store. The job is nothing like the ridiculous films you're forced to watch on your first day. On top of missing a few of my breaks and lunches, sweeping and mopping (when only two people close like you and your manager, and they sit behind a comfy desk while you bust your booty!). I was also snapped at like a child (once in front of customers) and had as many as 7 or 8 customers in line waiting to be checked out because this same manager was too busy stocking shelves to open up his register. My Manager was also using my register when I did go on break one day instead of using his. So much to document so little time. In any case, HE is still there with a nice cushy job while I go looking for another. Thought I was going to get some support from my Assistant Manager but as of now I've heard nothing. It's an absolute shame what some people are capable of getting away with.

CALL THE LABOR BOARD ON THIS COMPANY. CALL THE HUMAN RIGHTS COMMISSION AND/OR THE EQUAL EMPLOYMENT OPPORTUNITY COMMISSION. YOU AS AN EMPLOYEE HAVE RIGHTS.

Lupe, maybe the manager is trying to do you favor? You look like you could lose a few pounds to me!

I'm from san antonio too I worked at family dollar though but they are the same thing. i was being sexually harrased by the manager in very bad ways i kept calling and complaining to "headqaurters" but had to leave messages because the guy "fidel" never answered. turned out the girl that was ok with giving it up to him didn'y like me and i ended up fired again i called to try and complainand no answer left the messagw about what happened never heard from him. i shoulve just called the police and reported this dumb pervert. and yup when ever something is going out on sale the employees(managers) take all the good stuff and leave you with crap. they take all kinds of stuff like curtains and picture for as low as 10 cents