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charges my credit card. did not order any services and don't want any.
Don't know how and/or why My credit card was charged but I don't want any of your services. Carl Jackson, 9555 State Hwy &, Worcester, NY 12197. I believe this [censored] started, when I tryed calling Spectrum to turn on my office tv system. I was asked alot of questions because they told me they were confirming my spectrum account. How do people get away with this [censored]?
Replied
unauthorized credit card charges
I found a $9.95 charge on my credit card for a service that I did not request on 5/3/2017. Disputed with my bank and they came back and said the company had proof that I made the charge. I called the customer service and was told that because my bank had a disputed it they could not do anything. They played the audio recording of me talking to them and it was actually an edited recording where the added in parts that were not there when I had been trying to cancel another membership. The recording they have of me is completely doctored. I had never agreed to what they had on the recording. Also when i told customer service that they said they use marketing companies to get subscribers and that is what they gave them. COMPLETE FRAUD.
I spoke to the Doc Wellbee team today. They were using a marketing company previously and have stopped using that company. They are aware of the issues with that marketing company and are pursuing them legally. I was told they will work to try to refund my money.
We are so sorry to hear about your experience - thank you for bringing this to our attention. That is certainly frustrating!
We would like to speak with you to learn more and better understand what happened exactly. We are not sure how your case was handled ?
Mika, we certainly want you to have a great experience. To better assist you, your review has been submitted to our customer care team.
To investigate further your case can you please give us a call back to 866-519-7667 Extension 228.
Doc Wellbee team
unauthorized debit card charges with no information received to date in mail
On 10/29/15 I called [protected] to claim a reward notice sent to my residence. I had to agree to listening to their promotions and was told there would be a $5.95 processing fee which is how my visa debit card number was obtained. The claim # given was [protected]. The only company I recall agreeing to a trial membership for free was Daily Saving...
Read full review of Doc Wellbee and 5 commentsIs Doc Wellbee legit?
Doc Wellbee earns 96% level of Trustworthiness
Perfect Trust Endorsement: Doc Wellbee achives 96% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for Doc Wellbee. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Doc Wellbee's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Docwellbee.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- Docwellbee.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The docwellbee.com may offer a niche product or service that is only of interest to a smaller audience.
- Doc Wellbee protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- If you purchased a website from Doc Wellbee that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
Overview of Doc Wellbee complaint handling
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Doc Wellbee contacts
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Doc Wellbee phone numbers+1 (866) 519-7667+1 (866) 519-7667Click up if you have successfully reached Doc Wellbee by calling +1 (866) 519-7667 phone number 0 0 users reported that they have successfully reached Doc Wellbee by calling +1 (866) 519-7667 phone number Click up if you have UNsuccessfully reached Doc Wellbee by calling +1 (866) 519-7667 phone number 0 0 users reported that they have UNsuccessfully reached Doc Wellbee by calling +1 (866) 519-7667 phone numberSwitchboard+1 (800) 441-0380+1 (800) 441-0380Click up if you have successfully reached Doc Wellbee by calling +1 (800) 441-0380 phone number 0 0 users reported that they have successfully reached Doc Wellbee by calling +1 (800) 441-0380 phone number Click up if you have UNsuccessfully reached Doc Wellbee by calling +1 (800) 441-0380 phone number 0 0 users reported that they have UNsuccessfully reached Doc Wellbee by calling +1 (800) 441-0380 phone numberHead Office
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Doc Wellbee emailscontact@docwellbee.com100%Confidence score: 100%Support
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Doc Wellbee address7400 Gaylord Pkwy, Frisco, Texas, 75034-9463, United States
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Doc Wellbee social media
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unauthorized debit card charges with no information received to date in mail
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