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DoctorAutoParts / Bad service

1 United States
Contact information:

Received broken new, but badly damaged taillight for my Jeep Grand Cherokee. Emailed Doctor Auto Part -recieved no response over 2 day wait. Called their 1-800 number twice only to be told to leave a message - no returned calls.

Their website says all packages received damaged have to have claims filed with the carrier - FedEx says that the shipper must file a "waiver" in order for them to file a claim for the recipient. So without contact with Doctor Auto Parts yer screwed.

This was the worst online business I have experienced in years of online business.

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