DJepeto / Paid cash and 6 month later still no delivery

Djepeto Shop 1 - Karlova 12 / Praha 1, Praque, Czech Republic Review updated:
Contact information:
Phone: +420224097120

My family was in Praque, Czech republic back in July 2015 and spent over 300 euro in this shop. It is the end of December 2015 now and we still did not receive the parcel of our purchase we paid for in cash.My husband contacted this shop several times via email and have not received any answers. A week ago I have wrote on their Facebook page (which appeared to be abandoned )and noticed there are two other customers left complains about undelivered goods. Both, just like us, from overseas. Both never received any replies from the owner of the business. The shop assistant requested cash for the 11 string original jester and re assured us their business was very known around the world and so we trusted him. Our family has to work hard for 300 euro, but we wanted a piece of Czech republic in our home, and bought this unique as we thought souvenir. Can someone help us, please? I have photos I took in store with a jester we bought and the shop assistant holding it. I also took the pics of my son and my husband in this shfop but do not know where I can send this photos to shame this business and get out money back! I believe this business takes cash from tourists and does not deliver and should be reported to Praque police. The first photo is the purchase we made. It cost us 250 euro plus delivery 50 euro. The second one is with my son and my husband where the second shop assistant showing us a diffrent wooden toy. Thank you for any advise Petersson family from Perth, Australia


Dec 27, 2015
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  • Ma
      Jan 04, 2016

    Hi, thank you for an opportunity of letting others to know about our problem with this business. A week after posting this complaint we are still have not been contacted by this company.

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