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Diversified Adjustment Service
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Diversified Adjustment Service
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3.7 3 Reviews

Diversified Adjustment Service Complaints Summary

2 Resolved
1 Unresolved
Our verdict: With a good resolution rate, Diversified Adjustment Service generally handles customer issues well. However, it’s important to be proactive. Familiarize yourself with their processes and services. Reading through various customer experiences will provide valuable insights into how they handle complex issues.
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Diversified Adjustment Service reviews & complaints 3

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K
7:21 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Diversified Adjustment Service Placed a collection on my credit report that is not associated with me

I checked my credit report this morning May 30, 2021, and noticed my credit score had dropped 20 points. Investigating further I noticed there had been a collection placed on my credit report from Diversified Adjustment Service for $307 dollars original creditor MidAmerican energy from 4 years and 2 months ago. I have been living in Arkansas and never had an account with MidAmerican Energy. Diversified Adjustment Service never sent me a statement ever nor have I ever gotten a statement from MidAmerican Energy. I now have a reduced credit score, right when I applied for a mortgage and now I may not get my mortgage loan approved because of this false claim and collection placed on my credit report. Any help in this matter would be greatly appreciated. Thank You
Kevin Colliton
3239 Moark Drive
Harrison, AR 72601
[protected]@outlook.com
[protected]

Desired outcome: Collection taken off my credit report

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12:44 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Diversified Adjustment Service Customer Service Department is horrible

Diversified Adjustments Service Inc is a joke. I have called their customer service department for the last 4 months and they will not return my phone call.

First off - They contacted me in Jan 2009 and they said they were attempting to collect a debt and that the original debtor was Sprint. I told them that I have was deployed and that I had already closed my account with Sprint and I paid an early termination fee. They said they would investigate and not send this case to the credit bureaus. They later stated that Sprint provided proper paperwork to prove that I owed the debt. I faxed them a copy of a bank statement that showed I payed any fees that were due and I paid an early termination fee. After months of going back and forth and me consistantly providing the appropriate evidence they went ahead and reported it to all three credit bureaus even though they said they wouldn't until they get more information. I have perfect credit and I do not have one single debt or collection account on my report. I diligently keep up on all my bills. Anytime they would call requesting information I would return their call within 24 hours. This whole time I tried calling sprint and was not able to get a hold of someone that could take care of me. Most of the time the phone call just dropped the call once I got through a maze of an auto attendant phone system.

I finally went into the store with my bank statement showing the payment and they confirmed that I never owed the amount that they sent to collections and wrote me an apology letter and a letter to Diversified stating that I never owed the amount and that the attempt to collect should stop. I faxed this document into their office and the confirmed receipt of it and apologized and told me that they cannot remove items on a credit report. Finally they told me that I could get it done by talking to their customer service department. Their customer service department, I eventually found out, consists of one person. I have left messages several times and over the past 4 months and I have never received one phone call. Now I am trying to go through a dispute process through the credit bureaus and I hope to get satisfaction.

I'm not surprised that a business like this handles things in this manner, but I just think that if you pay your bills ontime and you can prove it, it shouldn't be so hard to get someone on the phone that can resolve an issue like this. They do not have a customer service department they are strictly sales oriented sharks, that don't care if they affect your credit.

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Division of Corrections
, US
Sep 08, 2014 4:02 pm EDT

This is an office line in the division of corrections. They have left over 20 messages after hours in the last couple of months. I usually just delete them, because I don't owe anyone any money and I am the only person in this office. I have had this phone number for about one year. The message says, "this is Diversified Adjustment Services, a debit collections services. Please call [protected]". There is no other information. Since the calls have been coming everyday for the last week, I decided to call. Well, needless to say, I have been calling since 7:15 am and it is now 4:46 pm and I have not been able to speak to anyone yet! I have called every hour on the hour and all I get is "please enter your reference number or account number, then press #. If you would like to speak to a rep, please press 0. All I got was, "we are not able to take your call at this time. Please try your call later". How could anyone enter a reference # or acct. #, when one is not given. There isn't even a name of who they are trying to reach. This is a place of business and I am about to report the to the States Attorney Office, because this is a government agency that they are harassing.

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Thao Nguyen
West Palm Beach, US
Jan 10, 2011 9:29 pm EST

I agree with you. Today, while doing my homework, their services called me talking about I owe them $74 for some library books. I was surprised and trying to get more information. Over the phone this lady were yelling at me say "Oh we need you to pay right now over the phone! You have been owe us $74 since august!" And i swear to God I never know anything about this. They didn't sent me any letter for prove that i owe them money or never called me to inform. Out of no where i have to pay the amount of money when I'm just a high school student. And plus the person that borrow the books is not even me. They just call and starting yelling. Yeah, very professional!

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4:03 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Diversified Adjustment Service Credit Reporting Dispute

Set up a 3 month payment plan using my visa card for a $300 debt with US Cellular. The company wasn't able to receiving the first payment of $98 in full so they just took out half the first day then the remainder a couple of days later. Even though they were able to retrieve the full amount of the first agreed upon payment they still report this account to the Credit Bureaus and now they're saying I must pay in full before they can remove it. Is this fair?

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Rms6799
St Paul, US
Jun 24, 2009 7:12 pm EDT

You should have sent a Debt Validation letter with a limited cease and desist communication. They called me twice, I threatened to sue, haven't heard from them since. The also disappeared off my credit report. FYI, they most likely will not remove the neg from your credit report. Get it in writing before you send more money. they already lied to you once.

Visit Creditboards.com

Alot of information there.

Is Diversified Adjustment Service legit?

Our verdict: Diversified Adjustment Service has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores Diversified Adjustment Service's position as a benchmark of trust and quality within its industry. Users and clients of Diversified Adjustment Service can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

Diversified Adjustment Service earns 100% level of Trustworthiness

Perfect Trust Endorsement: Diversified Adjustment Service achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Diversified Adjustment Service. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Diversified Adjustment Service's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Diversifiedadjustment.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Diversifiedadjustment.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Diversifiedadjustment.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Diversified Adjustment Service.

However ComplaintsBoard has detected that:

  • Diversifiedadjustment.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The diversifiedadjustment.com may offer a niche product or service that is only of interest to a smaller audience.
  • This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
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