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fraudulent sign up
Either Disney Movie Club, or one of their affiliates signed us up for a fraudulent account. We had to cancel our credit card and they removed the charges from our account. But D.M.C. didn't stop sending us bills and notices for many months (still coming as of today). The credit card company already notified them that it was fraud, but I guess they are ignoring it. In any case, it's very irritating and they should have just canceled the membership when they were told it was fraud by the credit card bank. And then they should be dealing with whoever supplied them with the bad application or whatever it was since there was obviously some sort of kick back involved with the scam.
The complaint has been investigated and resolved to the customer’s satisfaction.
credit card scam
I was just charged today with a charge of $25.90 because of this club. When I called and finally got to talk to someone they told me that the only way to cancel your account is to pay the full price of 75.00 or continue ordering 5 more movies within 2 years. After great debate on the phone with the customer service rep she finally told me that if you send back the initial 5 movies that were sent to you that once they recieve that product then your membership is cancelled and you recieve your money back. I was charged again because they apparently send you a movie every so often whether you want it or not and stick your card with a charge. This club is a huge scam and unless your a millionaire who wants to recieve disney movies then dont go anywhere near it on the web.
The complaint has been investigated and resolved to the customer’s satisfaction.
i have a question i am not a member but i have signed up for the 4 movies for a 1$ on the 24th but on the 25 i was charged 7$ so i just wanna know whats is that about because i am not a member i just seen the ad and bought the movies for my little brother i really want to talk to someone about it please get back to me asap. please hope this is not a scam
v_alllen20
Please give me a call, I can help you with the Disney Movie Club. It is not a scam, I can fully explain everything and take care of any concerns you have. My direct number is [protected].
Thank you,
Member Advocate
Disney Movie Club
false charges
I recently checked my bank account and noticed that there was over $25 missing from my account. I was surprised to find out that it was Disney Movie Club considering I did not receive anything in the mail or to my email. When I called to complain that I wanted my money back the women said that it had already shipped (oh how convenient) and that she couldnt refund me my money but I could return it through the mail if I wanted a refund. Which prettymuch meant I would have to pay for shipping on something I didn't order in the first place.
I would have understood if I didnt reply to the message to bill me anyway (which is a ridiculous rule by the way) but I didn't receive any kind of notice so I believe I was charged without reason.
The complaint has been investigated and resolved to the customer’s satisfaction.
Thank you craigthomas,
As you stated, it is very clearly defined in the Membership Agreement. disneymovieclub.go.com
Priscilla
Member Advocate
Disney Movie Club
Yeah, I'm sorry but that is how it works with the Disney Movie Club. It isn't even in the "fine print" but says VERY clearly in the rules.
ZombieGirl
Please give me a call and I can assist you with your Disney Movie Club Membership. My direct line is [protected]. Thank you!
Member Advocate
Disney Movie Club
movies sent w/o request
3 movies were sent to me without my consent. I mailed them back on nov 7, 2010 and they have no knowledge of the return. i have my receipt that it was mailed back to them. they charged my credit acc. for $40.39. what can i do to have this charge removed?
The complaint has been investigated and resolved to the customer’s satisfaction.
Helenabutterfly,
Thank you for emailing me ~ I have resolved your concerns and emailed you in response. Have a magical day!
Priscilla
Member Advocate
Disney Movie Club
Kathy49,
I can certainly help you with the Disney Movie Club membership. Please contact me directly with more information at memberadvocate@movieclubinfo.com or [protected]. I look forward to hearing from you and resolving your concerns!
Priscilla
Member Advocate
Disney Movie Club
I am very disgusted with the Disney Movie Club. I believed the name being Disney could be trusted. I am in my 60's and I apparently did not understand what I was getting into. I bought about 7 movies and then wanted to cancel my membership when they told me had two more movies before my commitment was filled. I was totally shocked because I had ordered and paid for seven or eight movies and when I received the movie Gnomeo and Juliet and was chaged from my bank account the amount of $25.90 I was afraid I had gotten myself into some kind of scam. I called and called and talked and talked to no avail and was more or less threatened by them. I will not be ordering any more movies from them even though they said I had not met my commitment. $25.90 is a little stiff for a movie. I'm sorry I ever got involved with this company.
If you have questions or concerns about the Disney Movie Club, please contact the Member Advocate at memberadvocate@movieclubinfo.com or [protected]. Thank you!
Priscilla
Member Advocate
Disney Movie Club
billing & shipping declined movies
Disney sends a packet monthly with a "featured title" that the customer must decline in order for shipping and consequently billing to be avoided. However, it appears that in some instances, it is possible to decline a "featured title" and still receive it. Another little scam being pushed by Disney is that the "featured title" may not even fulfill the membership commitment. In our case, there is no way in the world my family would ever order 'The Prince of Persia' however, as I type this, Disney is sending that title along with another that was a "featured title" that I'm positive was declined. They've billed my card, the money is no longer mine it has become theirs and I have to wait until I get the DVDs, return them, and hope their customer service department feels charitable enough to credit the money back to my card. I've read other complaints and believe they are going to "credit my account" which I've informed them better be canceled or I'm running to the Ohio Attorney General. If you are considering membership in the Disney Movie Club - DON'T DO IT. THROW THEIR PROPAGANDA MATERIALS IN THE TRASH IMMEDIATELY! It looks good on the surface, but the plan absolutely SUCKS! And it is nearly impossible to get someone on the phone to deal with their screw-ups. Also, their computer system and their employees are flawless because I was told that I never declined those titles when I KNOW that I did. DO NOT FALL FOR THIS SCAM. They will take your money and you'll play hell getting it back.
I can help you with this, please feel free to contact me directly at memberadvocate@movieclubinfo.com or [protected]. I look forward to hearing from you and helping resolve this. Thank you! Priscilla
Member Advocate
Disney Movie Club
no more dvds
I put a note in my last payment and told them that I did not want anymore but they sent one anyway. I am going to keep this one but no more. Acc#3847147
Read full review of Disney Movie Clubeverything about them
I regret becoming a member of disney movie club.com I just want to purchase the remaining movies to complete my obligation and cancel my membership. First off, there is never any movies available to purchase for $19.95. Everything is a lower price or higher, that's the first misconception. The second thing is there is n o contact number on the website. The third thing is, I just purchased 4 movies strictly to complete my obligation and then cancel my membership (Mind you, each movie costed $19.98 and one was $39.99), but upon looking at my obligation page, it still shows that I am obligated to purchase 4 movies. What is blank blank is going on. I thought disney was a repretable organization. I hope the consumer affairs department does something about this, force them to establish a contact number on the website and have employees manning the phones. Also, they are misrepresenting membership obligations to the public. It's all a big scam and they know it. The wording is misleading. As soon as I can reach any one at "disney movie club" 'm canceling my membership asap! I have enough problems with the economy the way it is right now. The last organization I ever thought i'd have to worry about was disney. Like they say, don't trust anyone, no matter how squeaky clean they may appear on the outside. Do your homework. Anyhow, I got some numbers from this site which i'm going to try. 800/362-4587 for those with member numbers and 920/521-4015 for others.
The complaint has been investigated and resolved to the customer’s satisfaction.
Hoya,
Is you do have any questions or concerns about the Disney Movie Club, please let me know! Thank you!
Priscilla
Member Advocate
Disney Movie Club
memberadvocate@movieclubinfo.com
I am sorry I joined this club. Members are forced to buy movies they may not want because there are no movies offered for $19.95, which is the minimum price to fulfill club commitment. I'm disgusted. Walt is probably turning in his grave.
yuen chen,
Your current Featured Title has been responded to . The Featured Title process happens every 3 - 4 weeks, up to 15 times a year and you will be notified to respond to each one. I have also emailed you further information, please respond if you have further questions. Thank you!
Member Advocate
Disney Movie Club
I have called twice to your office that I don't want you to send me the feature title movie this time. After that I still receive two time of email asking me to response. Why? please explain and send me my email address ychen221@gmai.com
I can help you with your Disney Movie Club account. Please call me directly at [protected].
Thank you!
Member Advocate
Disney Movie Club
fraudulent credit card charges
A few weeks ago I got four Disney movies in the mail which I did not order. I tossed them. Then my credit card was charged $33.72 by this outfit. They make it nearly impossible to contact them or cancel online. I had to call my credit card company and dispute the bill.
Are there and District Attorneys or State Attorney Generals who care about this kind of consumer fraud? Apparently not. Oh, and what a shame that the Disney company tarnishes it’s good name by licensing with these kind of crooks.
Steve
Steve,
Please contact me so I may assist you with the Disney Movie Club. My direct phone number is [protected]. I look forward to helping you!
Member Advocate
Disney Movie Club
charging me for feature selection I declined
I check my bank account balance on a daily basis. I was surprised to see a withdrawal for the Disney Movie Club considering I have declined every "feature selection" since I signed up. The charge was then taken off my account. NOW today I checked my account and Disney Movie Club charged me AGAIN...I am on a fixed budget and every penny makes a difference to me...so when I saw that they did this and my bank charged me NSF fees I began the search to contact Disney Movie Club and to my surprise I found no format to contact this company. I am filing a complaint with my bank (hopefully they can get it resolved). I would tell anyone interested in joining this movie club...run away and run fast...they must have kept Walt Disney's scamming ways as a business motto.
The complaint has been investigated and resolved to the customer’s satisfaction.
I am able to assist you with your Disney Movie Club account. Please contact me directly at [protected].
Thank you,
Member Advocate
Disney Movie Club
decrease in quality
I have been a Disney Movie Club member on and off for 12 yrs. I renewed my membership in Nov 2009 and have been dissatisfied with the quality of the DVD's I have received. The skip, jump or don't work at all. The company has replaced the movies I have returned but it costs me money to send them back. The special prices are good but only if the quality of the DVD are good. I think if there is a problem with the DVD I should be able to return it at Disney's expense not mine.
I will be happy when my obligation to order is over so I can cancel my membership.
I am sorry you are experiencing difficulties with your DVD's from the Disney Movie Club. I can certainly help you with this. Please contact me directly at [protected].
Member Advocate
Disney Movie Club
dvds not wanted
I ordered my 4 movies like the contract said, but they keep sending me more movies even though I send back the do not want movie letter back to them like they ask. Now I wanted to cancle and tell them about these charges, and of course theree is no live person it's just an automated services sending me in circles. The web site wont even let me log in... I'm starting to get really pissed off. It keeps saying the zip and member id doesn't match or the email is not in their data base... But yet they have all my info perfectly fine send me # with no problem... I will take this to the better buisness bureau if they don't contact me and cancle my membership and stop sending me movies that I dont want and that I have already!
The complaint has been investigated and resolved to the customer’s satisfaction.
BigJason,
I can assist you with your concerns with the Disney Movie Club. Please contact me at [protected] for help.
Thank you,
Member Advocate
Disney Movie Club
The Disney Movie Club (DMC) is committing a serious scam!
They intentionally lure you to join their membership for FREE, and get the first 4 movies at discount. But what they hide from you is that you have to buy their other movies at REGULAR price (over priced, of course) before you can get rid if it.
This is a generous business idea to reach into people’s wallets! I can not believe that Disney, with its reputation, would base its revenue on such a lame business.
Technically, yeah, DMC is doing nothing wrong. It makes up its own rules, and reach out for you. All you need to do is to fall into their trap. However, as many people have been complaining, this is a serious scam that can catch people out of their guard. Who would think that Disney would set up a trap like this?
I have cancelled the credit card I used to join the club. DMC didn’t spell out that they would store my credit card information. If everything about the membership itself stays on the edge of a crime, this definitely falls to the other side. All merchandise would ask for your permission to store your credit card information explicitly. But DMC does NOT!
Well, I think they have great lawyers so they can spell anything legal.
Anyway, this is the DMC. Shame On You!
blah f,
Unfortunately no there is no way to quit online. I would be happy to assist you. Please call me directly [protected]. Thank you!
Member Advocate
Disney Movie Club
How can I quit online? I also only ordered 4 movies and they keep sending me Un-wanted dvds.I have called and also the automated services answered and It said that they could find no match. if anyone knows how to cancel this STUPID membership I would like to know!
I regret you are having issues with your Disney Movie Club Membership. I would like help you. Please contact me directly at [protected] and I would be happy to assist you.
Thank you!
Member Advocate
Disney Movie Club
charged for movies that I sent in as declined, have not recieved the movie that I did order
I am disappointed and worried now that I see that there are other customers who have had trouble working with this company. I sent back my 'do not order card' for two selections in december (And did not receive them), but went on line today to see that I have been charged for them. I also ordered one of the monthly selections by phone & was charged for it, but never received it. I am working on my course of action; in the meantime, I would not recommend entering into this company. I will be sure to follow up with details as they occur; I am hoping that i'll be able to report some resolution and that disney movie club will make this situation right quickly.
The complaint has been investigated and resolved to the customer’s satisfaction.
I would be happy to assist you with your Disney Movie Club account. Please contact me directly at [protected]. Thank you.
Member Advocate
Disney Movie Club
unauthorized sign up for product
Here's the phone number to cancel - we didnt sign up for this and there is no easily found nor accessible phone number anywhere! Heres' the number to cancel - [protected]. At best this is poor company business for them to not provide any way to cancel. At worst this is a scam from this company - certainly they know that people have been trying to contact them. So, I am on hold with them and we will see how long the "on hold" lasts!
The complaint has been investigated and resolved to the customer’s satisfaction.
BigJason,
I would like to help you with your concern about your Disney Movie Club account. Please contact me directly at [protected]. Thank you,
Member Advocate
Disney Movie Club
The Disney Movie Club (DMC) is committing a serious scam!
They intentionally lure you to join their membership for FREE, and get the first 4 movies at discount. But what they hide from you is that you have to buy their other movies at REGULAR price (over priced, of course) before you can get rid if it.
This is a generous business idea to reach into people’s wallets! I can not believe that Disney, with its reputation, would base its revenue on such a lame business.
Technically, yeah, DMC is doing nothing wrong. It makes up its own rules, and reach out for you. All you need to do is to fall into their trap. However, as many people have been complaining, this is a serious scam that can catch people out of their guard. Who would think that Disney would set up a trap like this?
I have cancelled the credit card I used to join the club. DMC didn’t spell out that they would store my credit card information. If everything about the membership itself stays on the edge of a crime, this definitely falls to the other side. All merchandise would ask for your permission to store your credit card information explicitly. But DMC does NOT!
Well, I think they have great lawyers so they can spell anything legal.
Anyway, this is the DMC. Shame On You!
If you continue to have concerns with your Disney Movie Club Membership, please give me a call at [protected] and I would be happy to assist you.
Thank you!
Member Advocate
Disney Movie Club
unauthorized charge
I ordered the original offer of five movies for &1.99 which I paid for when I placed the order. I did recieve them which apparently is somewhat unusual. After getting those movies I canceled my subscription. Lo and behold, nearly two months after that, I was charged some thirty dollars for absolutely nothing. I have not gotten any further product. When I...
Read full review of Disney Movie Club and 9 commentsunathuorized charges
Your company continues to charge my debit card for membership to your movie club. I did not solicite membership, so I need a refund on charges taken from my card. I am 53 years old and I have no desire to veiw kids movies.Someone needs to contact me asap or there will be crimnal charges filed.You have taken two unauthorized payments from my card the last being 11/05/09 i am requesting a full refund for each charge. Also how did you obtain my card number. I don`t have small children so I have no need for disney movies. This will be my final request, the next will be crimnal charges filed for fraud and/or wire fraud also unauthorized use of a credit card.
The complaint has been investigated and resolved to the customer’s satisfaction.
The Disney Movie Club (DMC) is committing a serious scam!
They intentionally lure you to join their membership for FREE, and get the first 4 movies at discount. But what they hide from you is that you have to buy their other movies at REGULAR price (over priced, of course) before you can get rid if it.
This is a generous business idea to reach into people’s wallets! I can not believe that Disney, with its reputation, would base its revenue on such a lame business.
Technically, yeah, DMC is doing nothing wrong. It makes up its own rules, and reach out for you. All you need to do is to fall into their trap. However, as many people have been complaining, this is a serious scam that can catch people out of their guard. Who would think that Disney would set up a trap like this?
I have cancelled the credit card I used to join the club. DMC didn’t spell out that they would store my credit card information. If everything about the membership itself stays on the edge of a crime, this definitely falls to the other side. All merchandise would ask for your permission to store your credit card information explicitly. But DMC does NOT!
Well, I think they have great lawyers so they can spell anything legal.
Anyway, this is the DMC. Shame On You!
I'm sorry you are having an issue with the Disney Movie Club, we definitely want to assist you in any way we can. Please call [protected]. For fastest service please have your member number when you call. Your membership number can be found in the upper right hand corner of your Featured Title card in the membership information box or if you recently received an order, your membership number can be found at the top of the enclosed invoice. If you do not have your member number, please call [protected].
Also, the Disney Movie Club website is open 24 hours a day, 7 days a week at www.disneymovieclub.com where you can send emails to our customer service cast members, place an order, or learn more about the club.
Thank you, Disney Movie Club Member Advocate
no order received
I ordered my 4 movies at the discounted rate for the movie club and still have not received them and have had no luck with being able to contact a live person. Now, I have reviewed all the complaints on Disney and think that there should be something we can do to put a end to this. Because, I am a single mother barely making ends meat and thought I would just try this club out so I could get my 4 movies and only have to pay full price for 3 more. If I Disney tries to charge me, I am going to have to take further action.
The complaint has been investigated and resolved to the customer’s satisfaction.
Disney charging me $40.39 for the little mermaid 2&3. my kids are all grown up. did order anything from Disney they wont credit my bank account. in the process of suing Disney movie club. when I win I will have the supervisor I talked be fried.(Kim 7599) . just for being so rude.
I'm sorry you are having an issue with the Disney Movie Club, we definitely want to assist you in any way we can. Please call [protected]. For fastest service please have your member number when you call. Your membership number can be found in the upper right hand corner of your Featured Title card in the membership information box or if you recently received an order, your membership number can be found at the top of the enclosed invoice. If you do not have your member number, please call [protected].
Also, the Disney Movie Club website is open 24 hours a day, 7 days a week at www.disneymovieclub.com where you can send emails to our customer service cast members, place an order, or learn more about the club.
Thank you,
Disney Movie Club Member Advocate
contact number
OK, I have found a contact number. It is [protected]. When you call, just stay on the line. It will run you through what you need to start an account, then it will connect you to a real person. Just tell them that you want to cancel your subscription and there you go. When talking to them they told me that there is only two ways to cancel. One is by mail and the second is by telephone. For a future issue with a company, scroll through there "terms of use". Find their copyright infringement policy, because there is usually a number attached to a real person. Then just ask for a number to the company.
The complaint has been investigated and resolved to the customer’s satisfaction.
Please feel free to contact the Member Advocate with any concern about the Disney Movie Club at memberadvocate@movieclubinfo.com or [protected]. Thank you!
they are dishonest andi want cancelled
I have tried on numerous to cancel this membership, I figured when they sent three movies I did not order and had to pay to return they were a little on the shady side. That was just in the first month. I purchased the movies I had agreed to but they kept telling me I had two more. When I challenged them they threathen me with a law suit saying I would have to send them a 100 plus dollars. after me sending my paper recepts they finally got it down to one more in July. Just to get out of this mess I purchased one more. Guess what I got another card saying I still had one more to purchase. I refuse to buy another from a company that resorts to fraud to sell a movie that cost dollars more that I can get them at my local Walmart.
The complaint has been investigated and resolved to the customer’s satisfaction.
DO NOT JOIN - I have been trying to cancel my membership and I'm being refused without buying 4 more movies. I joined the DMC for my 6 year old granddaughter. They cancelled the account after the original order was returned to them and 2 months had passed however they couldn't even tell my where the shipment went (after 4 calls and 5 hours on the phone). I cannot and never have been able to access their website (account not ready - and email already exists). They finally shipped the order again and in 2 more weeks, the movies were finally received but they still have not corrected their website issues and I'm not receiving the monthly selections by email or snail mail. I got so sick of trying to get them to do their jobs, I just wanted to cancel my membership as I don't have time to spend an hour or two every month on hold and never getting any results. So now they want me to send back the movies I ordered and gave to my granddaughter or buy 4 more to cancel. This company is scamming people and they can't even live up to their end of the agreement. Now I find out from other people they are sharing credit card information with other companies and scams.I can't even begin to tell you all the problems I have had with them and their answer is always "We're sorry for the issues but you can't cancel." This is not how Walt Disney did business and DMC should be very ashamed of the disservice and scamming they are supporting. Employees probably have to close their eyes and turn their backs when they receive their pay checks because they are aware of the dissatisfaction and scamming of people they support. THIS IS A TERRIBLE COMPANY, SAVE YOURSELF THE FRUSTRATION AND HEADACHES... Do not volunteer to be trapped and scammed by this company.
The Disney Movie Club (DMC) is committing a serious scam!
They intentionally lure you to join their membership for FREE, and get the first 4 movies at discount. But what they hide from you is that you have to buy their other movies at REGULAR price (over priced, of course) before you can get rid if it.
This is a generous business idea to reach into people’s wallets! I can not believe that Disney, with its reputation, would base its revenue on such a lame business.
Technically, yeah, DMC is doing nothing wrong. It makes up its own rules, and reach out for you. All you need to do is to fall into their trap. However, as many people have been complaining, this is a serious scam that can catch people out of their guard. Who would think that Disney would set up a trap like this?
I have cancelled the credit card I used to join the club. DMC didn’t spell out that they would store my credit card information. If everything about the membership itself stays on the edge of a crime, this definitely falls to the other side. All merchandise would ask for your permission to store your credit card information explicitly. But DMC does NOT!
Well, I think they have great lawyers so they can spell anything legal.
Anyway, this is the DMC. Shame On You!
I signed up for the membership thing and I want out. I want to cancel my membership as soon as possible, but I didn't purchase one movie yet! I wish these ###ing ### holes would stop scamming people or I'm going to get a lawyer after their ### and show them a thing or to.
I agree that same very nonsense is happening to me, now the funny thing is in order for me to cancel my registration I have to get two more DVDS I was like what the frik...this is hard times and they think everybody can be forking out money so. Them does add up...I HATE DISNEY MOVIE CLUB.
being charged and I didnt buy any movies
I was charged $40.00 to my credit card when i didnt even purchase any movies nor did i recieve any movies. I want my money refunded on my card. This is outrageous and from the looks of the other complaints this isnt the first time you scam artists have done this to people! I shouldnt have to pay $40 for something that i never bought or that i didnt recieve! you can contact me by email to settle this matter. my email is [protected]@yahoo.com
The complaint has been investigated and resolved to the customer’s satisfaction.
The Disney Movie Club (DMC) is committing a serious scam!
They intentionally lure you to join their membership for FREE, and get the first 4 movies at discount. But what they hide from you is that you have to buy their other movies at REGULAR price (over priced, of course) before you can get rid if it.
This is a generous business idea to reach into people’s wallets! I can not believe that Disney, with its reputation, would base its revenue on such a lame business.
Technically, yeah, DMC is doing nothing wrong. It makes up its own rules, and reach out for you. All you need to do is to fall into their trap. However, as many people have been complaining, this is a serious scam that can catch people out of their guard. Who would think that Disney would set up a trap like this?
I have cancelled the credit card I used to join the club. DMC didn’t spell out that they would store my credit card information. If everything about the membership itself stays on the edge of a crime, this definitely falls to the other side. All merchandise would ask for your permission to store your credit card information explicitly. But DMC does NOT!
Well, I think they have great lawyers so they can spell anything legal.
Anyway, this is the DMC. Shame On You!
I am going through the same thing right now. I am livid! I just had a payment of $48.00 today and $42.00 was taken off the card instantly. I never signed up for a membership, nor did I ever order movies. I have now filed for a replacement card. But, that doesn't replace the amounts they have taken off my card already. Not to mention, this is my child support card, and my only source of income right now. THANKS DISNEY!
everytime i call the number, they don't anser .Want us to enter our membership id first. Don't have one. Please help.
unable to log in to account; unable to contact
I joined Disney Movie Club and created an account with all my info, and the website has never let me log in, always stating my zip code & sign-in don't match. So when I try to enter in my member# & zip code, it still says they don't match, but the zip code that is listed on their invoices for me is the exact one I'm entering. Then when I try to have my...
Read full review of Disney Movie Club and 17 commentsAbout Disney Movie Club
One of the main benefits of joining Disney Movie Club is the ability to purchase movies at a discounted price. Members can choose from a variety of membership plans, each of which offers different discounts and benefits. For example, members can purchase their first four movies for just $1 each, and then receive additional movies at a discounted price. Members also receive free shipping on all orders, which can save them a significant amount of money over time.
In addition to discounted movies, Disney Movie Club also offers a variety of exclusive merchandise and collectibles. Members can purchase items such as limited edition pins, t-shirts, and other Disney-themed items that are not available anywhere else. These items are often highly sought after by collectors and can be a great way to show off your love for Disney.
Another benefit of joining Disney Movie Club is the ability to earn rewards points. Members earn points for every purchase they make, which can be redeemed for free movies, merchandise, and other rewards. This can be a great way to save even more money on your Disney purchases over time.
Overall, Disney Movie Club is a great option for anyone who loves Disney movies and merchandise. With a wide selection of titles, discounted prices, and exclusive merchandise, it's a great way to build your own collection and show off your love for all things Disney.
Disney Movie Club Customer Reviews Overview
One of the biggest advantages of Disney Movie Club is its extensive selection of movies. Members can choose from a vast library of classic and contemporary Disney films, as well as Pixar, Marvel, and Star Wars titles. The service also offers exclusive merchandise and collectibles that are not available elsewhere.
Another major benefit of Disney Movie Club is its pricing. Members can purchase movies at discounted prices, and the more they buy, the more they save. The service also offers special promotions and deals throughout the year, making it an affordable way to build a Disney movie collection.
Customers have also praised Disney Movie Club for its customer service. The company is known for its responsive and helpful support team, who are available to assist with any questions or concerns. Members can easily manage their accounts online, and the service offers flexible options for pausing or canceling subscriptions.
Overall, Disney Movie Club is a highly recommended service for Disney fans and movie lovers alike. With its extensive selection, affordable pricing, and excellent customer service, it's no wonder that so many customers have given it glowing reviews.
1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in using your credentials. If not, create a new account on the ComplaintsBoard.com website.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue you have with Disney Movie Club in the 'Complaint Title' section. Be concise but descriptive.
4. Detailing the experience:
- Provide detailed information about your experience with Disney Movie Club. Mention key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, and the company's response if applicable.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these attachments.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking from Disney Movie Club.
7. Review before submission:
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This guide aims to assist you in effectively filing a complaint or review about Disney Movie Club on ComplaintsBoard.com.
Overview of Disney Movie Club complaint handling
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Disney Movie Club contacts
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Disney Movie Club phone numbers+1 (888) 257-9100+1 (888) 257-9100Click up if you have successfully reached Disney Movie Club by calling +1 (888) 257-9100 phone number 0 0 users reported that they have successfully reached Disney Movie Club by calling +1 (888) 257-9100 phone number Click up if you have UNsuccessfully reached Disney Movie Club by calling +1 (888) 257-9100 phone number 0 0 users reported that they have UNsuccessfully reached Disney Movie Club by calling +1 (888) 257-9100 phone number+1 (800) 723-4763+1 (800) 723-4763Click up if you have successfully reached Disney Movie Club by calling +1 (800) 723-4763 phone number 0 0 users reported that they have successfully reached Disney Movie Club by calling +1 (800) 723-4763 phone number Click up if you have UNsuccessfully reached Disney Movie Club by calling +1 (800) 723-4763 phone number 0 0 users reported that they have UNsuccessfully reached Disney Movie Club by calling +1 (800) 723-4763 phone number
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Disney Movie Club emailsdisneymovieclub@yahoo.com100%Confidence score: 100%Support
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Disney Movie Club headquartersP.O. Box 738, Neenah, 54957-0738, United States
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Disney Movie Club social media
Most discussed complaints
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Either Disney Movie Club, or one of their affiliates signed us up for a fraudulent account. We had to cancel our credit card and they removed the charges from our account. But D.M.C. didn’t stop sending us bills and notices for many months (still coming as of today). The credit card company already notified them that it was fraud, but I guess they are ignoring it. In any case, it’s very irritating and they should have just canceled the membership when they were told it was fraud by the credit card bank. And then they should be dealing with whoever supplied them with the bad application or whatever it was since there was obviously some sort of kick back involved with the scam.
Michaels5,
Please contact me directly so I can help you with your concerns. My direct email is memberadvocate@movieclubinfo.com and phone is [protected]. Thank you!
Priscilla
Member Advocate
Disney Movie Club
Mascunte,
I regret you are having an unfortunate experience with the Disney Movie Club. I can make sure this is resolved for you. Please email me directly with information at memberadvocate@movieclubinfo.com.
I look forward to hearing from you!
Priscilla
Member Advocate
Disney Movie Club