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Disney Movie Club / movies sent w/o request

1 MI, United States Review updated:

3 movies were sent to me without my consent. I mailed them back on nov 7, 2010 and they have no knowledge of the return. i have my receipt that it was mailed back to them. they charged my credit acc. for $40.39. what can i do to have this charge removed?

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Comments

  • Dm
      4th of Apr, 2011

    If you have questions or concerns about the Disney Movie Club, please contact the Member Advocate at [protected]@movieclubinfo.com or 800-459-7002. Thank you!
    Priscilla
    Member Advocate
    Disney Movie Club

    0 Votes
  • He
      6th of Jul, 2011

    I am very disgusted with the Disney Movie Club. I believed the name being Disney could be trusted. I am in my 60's and I apparently did not understand what I was getting into. I bought about 7 movies and then wanted to cancel my membership when they told me had two more movies before my commitment was filled. I was totally shocked because I had ordered and paid for seven or eight movies and when I received the movie Gnomeo and Juliet and was chaged from my bank account the amount of $25.90 I was afraid I had gotten myself into some kind of scam. I called and called and talked and talked to no avail and was more or less threatened by them. I will not be ordering any more movies from them even though they said I had not met my commitment. $25.90 is a little stiff for a movie. I'm sorry I ever got involved with this company.

    0 Votes
  • Dm
      7th of Jul, 2011

    Kathy49,
    I can certainly help you with the Disney Movie Club membership. Please contact me directly with more information at [protected]@movieclubinfo.com or 800-459-7002. I look forward to hearing from you and resolving your concerns!
    Priscilla
    Member Advocate
    Disney Movie Club

    0 Votes
  • Dm
      11th of Jul, 2011

    Helenabutterfly,
    Thank you for emailing me ~ I have resolved your concerns and emailed you in response. Have a magical day!
    Priscilla
    Member Advocate
    Disney Movie Club

    0 Votes

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