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The good, the bad, and the ugly - discover what customers are saying about Disney

Welcome to our customer reviews and complaints page for Disney. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Disney.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Disney's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Disney, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Disney. Your feedback is an important part of our community and will help others make informed decisions.

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J
11:31 am EST

Disney Discrimination of political thought

Hi Disney,

First, your brand does a lot of things right, from your parks to (most) of your films, etc.

My question is why did you show Gina Carano the door? What egregious insult did she do?

And is it true that one of your producers, Jack Morrissey tweeted that children who were not of his political persuasion should be thrown into a wood chipper? If so, how do you justify his employment? Doesn't that sound like the behavior of one of your villains as opposed to employees?

Disney, it appears to me, seems to have quite a double standard going on. Tell me I'm wrong.

I'm not a big fan of boycotts in general (and, again, Disney has done a lot of good things in the past), but on a personal level our trip to Disneyworld is going to be scrapped, as is our plan for the Disney streaming service. Of course, one tiny flake of snow does nothing, but if there is momentum here, then maybe companies will listen if an avalanche happens.

Desired outcome: Please don't discriminate based on political persuasions. Take the high ground instead of bowing to the extreme edges of the continuum and rewarding those who threaten the lives of others. Thank you.

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D
9:11 am EST

Disney early moments

I was charged $22 I didn't give the authorization I ordered the 4 books for a dollar and now you're charging me for 22 dollars I need that money I didn't want it nor did I know it was going to be taken out of my account can I please get my money back thank you and I want my subscription canceled thank you very much
Danny Rowan [protected]
[protected]@gmail.com

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7:57 am EST
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Disney Disney like bully's and thay lie

Disney channel promote the no bullying campaign and yet they have hired a Bully he is not only been in trouble with police the school back him to make the school look good now Disney have now promoting him in a new TV series and on adverts like he a good boy and he is not have over 150 Perents signed to say what a bully this person is Disney channel are are helping him Disney Chanel like bully's think your sick and should say on your club penguin and ads you don't like bullying when you clearly do Disney

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5:18 pm EDT
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Disney Oz the great and powerful

Oz the great and powerful was horrible. The beginning. . . In cropped black and white. . . Was so bad i almost turned it off immediately. Then, even when he landed in oz and the screen became colored and larger. They still made the movie in that theater version that leaves 4 inches of black at the top and 4 inches of black at the bottom of my 46 inch screen. In the old days, with square shaped tv's that was somewhat understandable. But in today's world of flat screen tv with shapes that match those of theater screens. Why am i being robbed of all that space on my screen? I have a screen that is roughly 40 inches wide and 24 inches high. But with the wide screen effect i'm looking at a film that is only 16 inches wide. Hollywood should not make movies that don't allow me to use my entire screen. And disney should be ashamed of their poor judgment in believing that a small black and white screen was the way to start this movie. I get the association to the original wizard of oz, but come on. This is 74 years later. This is the 21st century. Make movies in it.

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malori23
, US
Oct 29, 2019 12:07 pm EDT

what episode is that on?

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damn angry kid
, US
Dec 15, 2010 6:43 pm EST

Im 11 and I play club penguin for 1-2 years and i dont get why we cant have things we alredy boght WITH A MEMBERSHIP and we cant do anything hard becouse that DUMB stampbook!.

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Candy4EverSweet
Madison, US
Jun 21, 2016 5:09 am EDT
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Make a better movie it is very racial! I grew up watching the Princesses and each one was in a far away fairy tale setting. I can not believe that Disney would make such a racial profiling movie! I am not spending another dollar ON DISNEY PRODUCTS. I am HIGHLY disappointed, and I will not be visiting the THEME PARKS anymore either! SAD knowing that Disney is all about money and not the children as they advertise! Can I sue for this? Because it is not only emotional disturbing, coming from such a productive company. It is false advertising. Only thing I can say is that if I was Tiana I wouldn't want to be a part of the Princesses after this SHOWCASE OF BULL****!

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hannahbanana
, US
Mar 03, 2014 6:54 pm EST

I wanted to join the Disney movie club and buy the 4 movies for 1 dollar.It said that I had to sign up so I did most of it. Then I started to read the terms and agreements so I was reading it when I scrolled down and saw that it said that they didn't take debit .I wish that they did but they don't so I have to deal with it. I would really appreciate it if they would change this so maybe me and my family could sign up.

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ruby whitaker
, NZ
Oct 11, 2010 5:37 pm EDT
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I was watching Disney the other day when As the Bell Rings was on. There was talk of the haka, then one of the characters did a very twisted version of the haka, and I being a New Zealander find that quite offensive. I felt they were making fun of the haka and it was quite disrespectful of Maori culture.

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Walter N. Clark
New Windsor, US
Apr 24, 2009 11:57 pm EDT

Purchased a computer mouse from Overstock.com with Disney Visa Chase Credit Card 12/06. Disney Card closed out by us on 7/07. Overstock.com credited the computer mouse to the Disney Card ono 12/08 even though it is no longer in existence. They claim the transaction was posted and to check with Disney Chase for our money. No one, no one at Chase can find our old account. Please advise.

Thank you.

Mr. Walter N. Clark
leslie03@hvc.rr.com

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Katiebk
Regina, CA
Jan 11, 2013 12:11 pm EST

Dear Disney channel, on one of your episodes of iCarly, Carly's friends Sam is wearing a shirt that says "My pussy, My rules"...y'all are gross..be ashamed of yourselves.

And bring back Lizzie McGuire.

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marilyn wilson
,
Jun 05, 2008 7:35 am EDT

purchased a size 3 princess cinderella shirt washed it and dryed it just once and the whole decal of cindrella fell off only had it for 6 days first wash i have the decal if you would like me to send it to you
marilyn wilson

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Garfunkel
, TJ
Sep 07, 2014 10:54 am EDT

LEL NAREEB JAJAJA

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Loogooboo
, US
May 07, 2013 11:37 pm EDT

I just want to say that you are really stupid. First of all iCarly is a Nickelodean TV show... Second of all. That picture is definately photoshopped.

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R
11:02 am EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

The 9 Most Racist Disney Characters By:Ben Joseph, CRACKED Staff November 16, 2007 3, 318, 063 views Add to Favorites These old Disney movies are a little bit like your aging Uncle Frank. Honestly, he means well when he points out that Will Smith is "well-spoken." It's just that he, like the assemblage of clips below, dates from a time when people were...

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T
12:17 am EDT
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Disney Racial

Racial comments made on the show Suite Life.

Mosby told one of the kids who were complaining " This Way To The Trail of Tears"
I got sick to my stomach! Why is this allowed and not "this way to the Gas Chambers, Rabbi" or " hey, you Boy, this way to the slave auction block" ALL these are Beyond offensive! This show needs to be banned! My Grandkids are now barred from anything Disney.

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Update by tempechance
Oct 07, 2010 12:01 am EDT

I want to thank you all for your input to my comment. I'm a Psych student and you helped me write my paper.
Anita, I think you and I have different ancestors. By " our " I meant my family.
I discovered that it is okay to insult but not to be insulted.
I'm writing on a social and cultural understanding subject.
You guys were not as bad as I had read.
However, the comment still makes me sick. Many tribes were on that march, including ours, the Mississippi Choctaw. I am done on this site, thanks again.
Happy Bully Awareness Month

Update by tempechance
Oct 04, 2010 5:23 pm EDT

Glad our ancestors did not have the apathy I see here.

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12:35 pm EST
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Disney Equality/Racism

Princess and the Frog
Princess Tiana…….(Disney’s 1st Black Princess) Works all hours to save her pennies, carries plates on her head, has a mother who is a seamstress and a father who works his fingers to the bone, lives in a shack, cooks Gumbo, marries a prince who does not have any money either! Oh…. But her white friend lives in a big castle and has all the money!
Am I the only one who sees something wrong with this picture?

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Jasparl Grewal
Derby, GB
Mar 15, 2010 5:45 am EDT

Had to cover my daughters eyes when the voodoo stuff; dolls an pins, consulting the other side, evil shadows came on. I think social services would be concerned if a sat my daughter down with a movie on the occult. i expect disney to be more responsible in their depictions of evil and consider the needs of their consumers. They certainly dont need nightmares. Will think again before going to see a disney movie and will not promote disney by purchasing their merchandise. What do you say disney? I hope u are not going to be giants that trample on our children.

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Onalise
, US
Mar 11, 2010 5:25 pm EST

Hello Cinderella! But she didn't get any money so STFU you racist!

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dudertonmcnally
, US
Mar 09, 2010 8:45 pm EST
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That's America, you ###in' wanker. Deal with it. Go back to your tea and crumpets.

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M
12:12 am EDT
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Disney plan changes

I booked a NINE day trip to Orland'os Disney in part because of the free dining plan being offered. Online I was unable to avail myself of this promotion because my length of stay EXCEEDED 5 days. While I didn't understand this I went ahead and booked my stay. When other promotions were offered my wife called and was able to change our booking. She again was told that the free dining plan was only available for stays of 5 days.

Since arriving at Disney's Port Orleans we have come into contact with dozens who have similar lengths of stay AND free dining plans. I attempted to make an amendment to our NON plan with the front desk staff. My conversation with the Front End staff was transferred to another individual named HUGH who disappeared into the back to speak with a "manager" returning to say they could make no changes because I had not booked in a certain "window". At this time he had no idea who I was or when I booked.

Not satisfied I retirned to the front desk and spoke with CORY. He didn't need to speak with a manager but informed me that he was unable to make such a change in the computer even if he wanted to. The option was apparently unavailable to him. He advised me to contact 407-wdisney. He even went so far as to convert the letters into numbers for me.

My experience with customer service and guest relations leaves me to submit this tirade on the complaint board. I hope others are better informed as to the Disney terms of service.

Mike Shanahan

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Frankly True
Frankly True
New York, US
Aug 08, 2010 1:37 am EDT
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So you booked a trip that you admit did not include a dining plan promotion, that you admit you had been told could not include a dining plan promotion, and now you come here and complain you were not able to add it later when you had already before you came been told your trip was not eligible?
You thought you could bully/complain your way to a promotion for which you were not eligible.
You have no legitimate complaint.

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4:24 pm EST
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Disney Wrong message

Ok, First it was the ill behaviour of Lilo in "Lilo and Stitch"..my 4 year old would walk up to people and kick them and yell "you big dummy" at the time other then being mortified I was also very confused..we do NOT kick people or call them names in our home..The only channel my child watches alone is the Disney Channel..he also watches the Wiggles and The Doodle Bops..so we had no idea where he was picking up his bad habits..one day I was putting up laundry and as I walked through the livingroom toward his room I was appaled to see Lilo kick someone and yell "you big dummy" I quickly turned off the tv and sent my child into his room to play..that evening we had a long talk with him about hitting people and calling them names..his response "Lilo does it" I contacted the Disney channel and was basically told it was up to me to monitor my childs shows..sorry, but when I was little that wasn't neccassary when I said Mommy I want to watch Disney she said "ok sweety" I never picked up bad habits nor did I put my hands on another person while imitating what I watched on the original Disney..my Mother knew Disney was a decent show and would not teach me bad habits..excuse me for expecting the same thing of the new Disney Channel! I informed them my Son would no longer be watching "Lilo and Stitch"..it took me two months to stop him from kicking people and yelling "you big dummy!"

My next complaint is with the new "Tinkerbell" movie..when my Son saw the previews he wanted the movie..I admit as a huge Tinkerbell fan I also wanted the movie..a few days ago we sat down together and watched it and I was horrified with one single scene in the film..it's right after Tinkerbell creats her signature look ie: the cute little green dress..I felt the two male faries reaction to her in that dress was not something small children male or female should see..their eyes bugged out and all they could do was stutter as the camera slowly panned down Tinkerbells length..this I fear teaches young boys to treat girls as a piece of meat and teaches girls they have to dress alluring and sexy to get noticed!Sadly they needlessly added sex into a very cute movie the storyline was wonderful, but that one scene ruined it all for me..now my son openly makes comments at every female he sees..granted it's nothing dirty, but the way he says it makes them look at me funny..Thank you Disney for helping my Son become a rude offensive little boy..guess we will stick to the old Disney releases also the Doodlebops and the Wiggles..Disney you have definitely taught my family a few lessons!

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4:50 pm EDT

Disney Appropriateness

Disney needs to have separate channels for older kids and younger kids for their tv programs. There is way too much boy and girl relationships on disney. I don't feel that disney is sending the right picture to young kids. I don't feel that kissing is appropriate for kids on disney, what is the point of having this action in a disney show. There is quite a bit of adult type content and sexual content on disney. I feel that disney should be more about learning and education, than the same plot over and over - friends get mad and than friends make up or kids get into trouble and than they are not, this is pretty much the plot for most of disney channel sitcoms. It would be nice to watch a show like this with my child without hearing the punk talk type language that doesn't mean anything. Like the word "word", what is this? Not english? Disney is too much about teen idols that are sending the wrong picture to kids - adult content songs, life is about singing and dancing, getting even, attitude from the actors presented to kids by the skit content. Disney used to be "G" rated and more kids friendly, now it is more like "TV-Y14"?

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Michelle albaugh
, US
Dec 31, 2018 12:07 pm EST

Told me i was getting 3 free books fir $1.00 and i had to put my card number in. About a month or two later it took out $22. I was never told that it was going to take out extra money at all.

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Bogoy
, US
Jul 18, 2016 6:20 am EDT
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Your involvement in Catholic Bashing is enough to force me to ask my family never again to visit or buy any products pushed by a Walt Disney company. Not only are you not family friendly you are the worst example of what radical thinking can produce by self proclaimed moralists. The show "The Real O'Neals" was supposedly based on the peddler of disgusting gay sex columnist Dan Savage.

When I think of all the years I bought into your family friendly front I am only sorry that I didn't learn earlier what you all were really made of.

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complainer3000
, NZ
Mar 15, 2015 2:58 am EDT

They have an annoying music video, bam what, that they play multiple times during shows. It annoys me and my family. Please stop.

xxx a Disney lover

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esther watches
Bridgton, US
Jun 07, 2015 8:17 pm EDT
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the job outsourcing is the worst thing to do to our americans willing to work ...i have been there twice but will never go again...you don't care about us you care about the all mighty dollar!
well not my dollars anymore!

BOHICAdon
BOHICAdon
Lizella, US
Dec 30, 2012 12:58 pm EST
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Does "SUE" have the proper "rights" to "Sell" Disney products "On Air"?

1skippy
1skippy
Taylor, US
Mar 15, 2015 12:39 pm EDT
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I know exactly what you mean. It's like when people keep posting things here that don't have any purpose or meaning.

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AndersTim
, BO
May 29, 2013 3:07 pm EDT

Yeah, i dont want my kids to be treated as idots, and thats the messages Disney is sending out. Its filling thier minds with the most usseles way of living, we are to dance our problems and sing like ###s for solve them...? We will laugh at the ridiculousnessof ourselkf and our empty friends in order to be happy...? Well, nobody needs Disney to do that, unforunatelly, our kids are hooked with you, and the less we can do, is to tell Disney, his silly party, eventually has to come to an end.

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RegularsOfMy3cents
Hamilton, US
Jan 04, 2013 9:23 pm EST

We are the best site on the internet. Brenda and Ript agree!

The Lidman Foundation
The Lidman Foundation
Lewisville, US
Jan 04, 2013 9:07 pm EST

Savvy members avoid my3cents, you should too.

BOHICAdon
BOHICAdon
Lizella, US
Jan 04, 2013 8:14 pm EST
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WOW...

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