DishTV service is the worst service I have ever seen in Bangalore. In spite of calling the customer care & telling that the connection between the setup box & the cable wire is cut off also they will ask several Questions. They will say " Sir sorry Sir, sorry for keeping u on hold. Are you in front of TV setup box. What is the error it's giving Sir. that problem will be because there is not proper signal sir." & all those crap. I have already said the problem is physical. still that guys wont under stand. I guess they are trained like this. they give us 24 -48hrs of time & atleast by this time nobody turns up. Ok That is fine but not even after one week they turn up. Again after the 48hrs if we call up. they will ask for another 48hrs.
If we ask them the local support contact details, that also the call centre guys dont know, Idiots. I blame the management team. DishTV is the worst customer support in Bangalore & chennai that I have experienced.
GUYS, Before going for DISHTV & its SETUPBOX please think twice thrice...or google on any compliants on their service etc. While buying they will tell lots of good goody things. & Shahrukh spoils his name for giving an add for this DISHTV.