DishTV India review: problem after my recharging 93

@ Jazlan,

Though you are in Platinum pack, so you won't be able to recieve these channels if you want these channels then take an add-on pack which contains these channels.

and you can go for Starry pack which contains these four channels that you want at an extra cost of Rs.35+ tax. per month

Formore info check the following link:- http://www.dishtv.in/static/packDishPick.asp

if we recharging suppose 1800 rs then the dish t v displays 700 rs message on the t v screen

channels r not responding regularly

Customer care is really hopeless. I got DishTV two month back. When I got the disttv they said methat the all channels are free for one year, but after two month they blocked all the channel and telling to recharge the channels. At Customer care number, none picks up. Visiting their local office provided no help to rectify the problem. The care should really be called Customer We Do not Care. I think it is a scam to sign people in and charge for the set top box and once customer is trapped, do not provide any service.
I would like to wanr people to be aware and do not get in their traps.

chanel color is not working so pls do yhe kindful

I perfecty agree. I hate Dish TV!

SIR,

THIS MAIL IS FORWARDED AS FEEDBACK ON DISSERVICE BY DISH TV

I DONT KNOW WHETHER ESSEL GROUP CARES FOR SUCH ISSUES

ESSEL PACKAGING HAS BEEN A NICE PERSONAL EXPERIENCE AS A SHAREHOLDER

BUT THIS DISH TV HAS LEFT A SOUR & BITTER TASTE IN THE MOUTH

REGARDS
BHAVESH SHAH
SANKALP
PLOT 102
SECTOR 19
GANDHINAGAR
GUJARAT 382019

We got a phone yesterday and were guided through the settings
WHEREIN ONLY 135 CHANNELS WERE SHOWN AS AVAILABLE HE THEN INFORMED THAT WE SHOULD GET IT REALIGNED AS 185 CHANNELS SHOULD BE AVAILABLE
TODAY 2 CHANNELS WHICH WERE NOT AVAILABLE HAVE MADE THEIR REAPPEARANCE i.e. SAHARA FILMY & SAHARA ONE SIMOULTANEOUSLY TWO HAVE DISAPPEARED

ALL THIS WITHOUT REALIGNMENT

IT SEEMS DISH TV IS HELL BENT ON RECOUPING COSTS BY COMPELLING THINGS WHICH AS A CUSTOMER I CAN BE TAKEN FOR A RIDE

OR

MUST BE TAKING KICK BACKS FROM ANNUAL MAINTENANCE CONTRACTS ONCE WE GET COMPELLED INTO IT.

SHAME FROM ESSEL GROUP ;MR SUBHASH CHANDRA'S COMPANY STOOPS SO LOW
- Hide quoted text -

---------- Forwarded message ----------
From: bhavesh shah
Date: 20 Apr 2008 08:53
Subject: Re: CUSTOMER COMPLAINT
To: Customercare

- Hide quoted text -
THE ERROR MESSAGE IS AS UNDER FOR CHANNELS WHICH I SHOULD BE ABLE TO VIEW AS YOU HAVE ALREADY COLLECTED THE SERVICE CHARGES
216 SAHARA FILMY/DD1/DDINDIA/SAHARA ONE/DD NEWS/DD SPORT/HBO/TCM/ZEE SMILE...
SIGNAL UNAVAILABLE

DISH TV SHOULD GIVE CREDIT FOR THIS INCOMPETENCY/MIX UP BY INCREASING THE VALIDITY OF CHARGES PAID .

ONCE AGAIN I WANT THE ID OF SENIOR OFFICER PLEASE

OR SHOULD THE COMPLAIN HIT
TIMES OF INDIA-- MY VOICE
TRAI

BHAVESH SHAH

On 20/04/2008, Customercare wrote:
Dear Mr.Shah,

Thank you for writing to Dish Tv.

This is in reference to your complaint regarding non reception of channels.

We sincerely apologize for the inconvenience caused to you.

We would like to convey that as per our record the VC-[protected] is already active and current package of the mentioned VC is Maxi Gujarati Dec 06. If still you are not getting channels kindly revert back with error message.

Assuring you the best of services. Looking forward to a long and healthy
relationship. Continue experiencing the new TV entertainment with us.

Thanks and Regards,
Sandeep Bhutani
Customer Care Desk
Dish TV
"The future of T.V. entertainment"

We are pleased to inform you that we have added a new feature 'My Account' page on Dish Interactive channel (999). This will give you details on the status of your last payment made and your next renewal date.

To access, My Account, go to menu, scroll down to my dishtv space and view your account status.
We would like to convey that the price of MOD service has increased w.e.f.16August, 2007 on selected English titles.

This week on Movie On Demand - (17 – 23 April, 2008)

Hindi Movies : Dhol (5:00 am onwards) Product Code : 50285
Dhamaal (6:00 am onwards) Product Code : 50286
Ratatouille (7:00 am onwards ) Product Code : 60188

English Movies : Spider-Man 3 (5:00 am onwards ) Product Code : 70026
Ratatouille (7:00 am onwards ) Product Code : 60188

To order a movie, SMS MOD and send to 57575.
To know the product code, please watch Movie on Demand channels (Channel Nos. 50, 51, 52, 53, 54)

For further information on Dish Tv, you can visit our website www.dishtvindia.in or call our customer care number [protected] & [protected](along with 3 digit STD code) & 6001347(along with 4 digit STD code) [Accessible from all landlines except MTNL/BSNL lines] or our Toll number [protected] (only through BSNL landline telephone). You can also use our SMS service for inquiry. For any Customer Query Type: DISHTV space CQ space < Type Your Query > send it to 57575.

*THIS DOES NOT ANSWER WHY SOME CHANNELS STOP ON SOME DAYS*
*MAY I HAVE THE MAIL ID OF HIGHER UP PLEASE *
*I AM UTTERLY DISSATISFIED SINCE PAST FEW MONTHS *
*AFTER HAVING PAID ADVANCE SERVICE CHARGES YOU ARE GIVING THIS SERVICE?*

On 19/04/2008, CUSTOMER CARE wrote:
>
>
> Dear Mr. Shah,
>
> Thank you for writing to Dish TV.
>
> This is in reference to your complaint regarding non reception of
> channels.
>
> We would like to convey that as per our records for the mentioned VC
> [protected] renewal has already been done under Dish Dhcp Maxi Gujarati Dec.
> '06 bouquet w.e.f. 29th March '08 till 20th Sept. '08 and availabe credit
> balance is Rs. 203.29/-.
>
>
> Please know that as per our records your VC [protected] has been paired
> with the Set Top Box 0639ABC11KS77381.
>
> Sir,
>
> Once again problems in getting DD NATIONAL/DD INDIA
> HBO/MGM/TCM/ and many others since Two days
>
> PLEASE EXPLAIN WHY THIS IS OCCURING SO OFTEN
>
> ARE YOU TROUBLING US INTENTIONALLY SO THAT AMC CONTRACTS CAN BE LINED UP
>
> BHAVESH SHAH
> [protected]
> 079 [protected]

Hi,
Its true. I too purchased DishTV with assurance from the agent that, I shall be able to watch Free to Air Channels, even if, i do not propose to continue viewing the Pay-Channels. But, now they (customer service) say, i have subscribe atleast for the least subscription of Rs.100/- p.m. inorder to view the Free-to-Air channels. Our Govt. says, DD-I and DD subsidiary channels are mandatory for the service providers to broadcast Free-of-cost. But, may be the Govt. has turned a blind eye towards these service providers. Is there a way out to contact the Govt. especially, the Information and Broadcasting Ministry or to seek help from Consumer Forum. Any suggestions are welcome and thanks in advance. Also, I am planning to go to press on this matter. Please suggest.

hai...

Unless TRAI intervenes nothing is gonna happen. These stupid capitalists lack basic business ethics

Dear Mr. Manur,

Hope your problem has been resolved now, keep up your happy experience with dish tv and we will hope for live up to your expectation. Happy watching dishtv.

I have subscribed for a scheme called 'dish maxi - new Delhi. At least 19 channels i am supposed to get under this scheme is showing 'conditional access' call customer care center. Now all channel has been closed by dishtv, nevertheless i already paid all amount which given by call center. I have called many times in call center but problems not resolved till date. everytime get the promise that it will be set right within 24 hours. But nothing happens. My dish tv no is [protected] & complaint no is 6968777 &7006679.

Dear Customer,

I thank you for taking time to write a detailed feedback on our services. I understand and apologize for the fact that we were not able to live up to your expectations.

This is in reference to your complaint that you have given in complaint board. Please share your VC Number and your complaint number along with your contact number. Will check this out at our end and get back to you as soon as possible.

Thanks.