Menu
Discovery Channel

Discovery Channel review: termination fees 59

D
Author of the review
3:24 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We had a three year contract with Moneris Solutions to process our MasterCard and Visa payments. After over 2 years we decided we couldn't justify the monthly charges. We called Moneris to verify the end date of our contract and to ask if there would be any cancellation fees if we closed our account at the end of our contract period. We weren't told of any fees. Apparently the fine print in the contract says that if you don't use the service they can cancel you and charge you $250. We continued to pay the monthly service charges intending to payout till the end of 2014. We have two accounts with them so our fee would have been $500. We opted to just pay the minimum for the reset of the service period. What Moneris does is very clever. They continue to charge your account for months even if you don't use they service, then before your contract period is over they cancel you for not using the service and charge you $250 termination fee.The manager of customer service was rude and unhelpful. This means it will costs me $1, 000 to stop doing business with Moneris. This company is based in Canada. Don't trust them. I am using aurthorize.net. Moneris is a rip off and they should not be allow to do business in the US.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

59 comments
Add a comment
P
P
Prashant Nautiyal
, US
Nov 11, 2018 4:01 am EST

Currently watching naked and afraid, the episode is started again from beginning watched half of it, some error occoured and it started again. Present happening.

S
S
S Mohammed
, IN
Oct 28, 2018 8:14 am EDT

Dear sir my name is Mohamed I am from South india very good channel for Discovery tamil I agree but you why one program you again again put same program you again again you put then now I don't like your channel this not good

View 0 more photos
M
M
Manny Urliars
, US
Oct 15, 2018 7:14 am EDT

I watch the Discovery channel to educate and entertain myself. Your fake shows such as the present Treasure Quest Snake Island is a fars. I'm done with your channel. I have no time for your BS. You just lost a loyal and ever present viewer because of the same BS you got nailed for before. Goodbye BS Discovery!

F
F
Faulman1
, US
Oct 14, 2018 9:19 pm EDT

For the love of god take this show off the network! It is an absolute far fetched disgrace to all the people who live in fairly remote areas as well as your famed channel. Please don't contribute to dumbing down America any longer.

E
E
Eskaydiesel
, IN
Oct 15, 2018 6:03 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Sir we are fed of with the telemarketing that is being done in the channels Discovery Science, animal planet, Discovery, Animal Planet. Why should we see these useless advertisement.
We don't pay money to watch these [censored] advertisement.

D
D
DkBass
, US
Oct 02, 2018 10:19 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I'm searching through the guide and see that rev'ved up has a new episode, so I turn to it only to see it's a rerun?!?
Not the first time I've seen a show described as a "new episode" when in fact it's an old rerun!
One of the main reasons I'm considering cutting the cord on cable tv.

Thanks.

M
M
Manny Urliars
, US
Sep 28, 2018 9:48 pm EDT

Treasure quest Snake Island...another fake Discovery show. Highly disappointed and done with the channel.

B
B
Baldo Sparacia
, US
Sep 19, 2018 4:15 am EDT

Every time during some ads my tv volume increase at very annoying levels.

G
G
Greg Wisr
, US
Sep 05, 2018 11:18 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Please take down the vile, anti American, and disgusting ads about impeaching our president. I love your channel but I will not contribute anything towards something this awful and anti American

A
A
Ann5247
, US
Sep 01, 2018 2:15 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I'm so disappointed that you have decided to not continue with mad dog made series...we enjoy it and were looking forward to Future shows... You have made a bad decision and obviously not well thought out.
Ann F. Arizona

A
A
Aswmamma
, US
Sep 01, 2018 10:11 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

It is to my understanding that Mad Dog Made has been canceled? This is a very poor choice for you. Finally something on T.V worth watching and you take it away?

T
T
Teryl Ozolin
, US
Sep 24, 2018 4:17 pm EDT
Replying to comment of Aswmamma

It was cancelled with VERY good reason, I'm sure this had something to do with their cancellation, http://www.sanpetesheriff.org/files/01-08-2018.pdf
Kevin attacked his girlfriend, Robin Smith. I believe he has an order of protection against him now and cannot legally carry a firearm or a knife, which isn't exactly helpful for a show about a weapons manufacturer. That isn't the first time he had a run in with the law for violence. In a recorded phone conversation, a groomsman of Robin's son's wedding in Mississippi last year recounted how Kevin got intoxicated after the rehearsal dinner and drew a knife on Robin, then later drew his gun in "a shooting stance" on the party guests including the groom & his brother who were all in fear for their lives. It was rumored that he was found by the police on a beach, threatening to commit suicide, I am waiting to receive the police report on that. It was further rumored that he was admitted to a hospital for a psych eval and that Morgan was sent for to take him home, which I am also waiting for support docs to corroborate. This information was sent to Discovery channel to be checked out by their legal department along with the US Trustee's adversary complaint & 2004 Rule exam transcript regarding his fraudulent bankruptcy case. There is a lot more fraud that he committed that is well documented in court pleadings, exhibits, & transcripts that paint a very different picture of this man than the show would have its audience believe. Kevin has left a wake of destruction over the past decade and it was all coming out now, so Discovery did the smart thing by pulling the plug and disassociating themselves & the channel's reputation from this maniacal and Machiavellian personality.

J
J
John Earle
, US
Sep 01, 2018 5:19 am EDT

I'm disappointed that you cancelled Mad Dog Made. I found it very interesting and I was greatly entertained by this show.

I'm a family man, a father, and live in the Midwest.

Thanks for you time.

John Earle

P
P
Pilgrim1
, CA
Sep 01, 2018 4:18 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have been watching Discovery Channel for a number of years now and I'm starting to think it's called discovery commercial any possible way you could have the program on where the commercials do not take up all the watch time.

R
R
Ruklan
, LK
Aug 28, 2018 9:31 pm EDT

Complaining about the harassment of wild animals by wild Frank

A
A
Aldo smit
, ZA
Aug 21, 2018 12:52 am EDT

How are we suppose to follow street outlaws if the episodes dont follow each other. It is frustrating. Cant even catch up on youtube because the seasons aren't the same.

E
E
Elaine 42743
, US
Aug 20, 2018 6:37 pm EDT

We have watched Alaska the Last Frontier for years ! Why are you listing them this year as "New" when they are only repeats or a compilation of all old shows ! Very disappointed !

M
M
Moosestl
, US
Aug 20, 2018 9:24 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Ant is a joke. Bring Ed back to the show. Ed was more informative, and had a great personality. Ant was on another show and it didnt last long. Please bring back Ed China

R
R
Reetul Kaushik
, US
Aug 15, 2018 10:51 pm EDT

Dear sir a hunting program my favorite programs and pls 8:00 pm started I'm live program ]