Cruise Line Response
DCL sails daily from Fort Lauderdale to Grand Bahama Island carrying over 200,000 guests per year. We take pride in the fact that many customers return again and again to enjoy our Bahamas Day Cruise and Grand Bahama Vacations. We provide continuous, safe and reliable service and by no means would sail in unsafe weather conditions. Our vessel and crew undergo vigorous safety training and regular US coast guard and other regularity authorities inspections. While the vessel needs to maintain her scheduled itinerary even during inclement weather conditions, passengers have the option to cancel or rebook without penalties when high seas are anticipated. We do also offer motion sickness tablets at no charge. We have an international team of hosts and entertainers and all crew do in fact speak English, albeit some with a slight accent.
We are very sorry to hear that Jaime did not enjoy the trip and have attempted to resolve Jaime's issue through our customer service department.