DiscountBookSale.com - fraudulent membershipAs written to Oprah.com
This summer I plan to read World Without End. I've already read The Pillars of the Earth, thanks to your book club advice and just loved it. So, on 7/31/09, I went online to order World Without End, used, to save money. Found it on DiscountBooksSale.com. I've pasted below a letter I had to write to this company because of my purchase with them. Note: I am an online merchant myself with a website of over 8, 000 items for 12 years now. My company is http://www.GetSuckered.com a Candy, Cake and Baking supplies website. I have worked really hard to grow my business online, really hard. I would love to be on the show to discuss making it safer to order online so businesses like mine won't be hurt by fraudulent companies!
When I bought a book from you on 7/31/09 for a total of $13.12, you charged me for the book and then another charge of $19.95, which I only found out about today 8/13/09. When I called to see what the extra charge was for, you say I signed up for a membership which allowed you to charge me a separate fee of $19.95. I never saw or agreed to a membership. I have cancelled the membership today and I have also reported this as a fraudulent charge to my card. I never received any emails regarding the membership or the 19.95 charge when I ordered. Today I am looking all over your website for info on the membership, which I was told today on the phone that you planned to charge me $19.95 monthly! I was also told by you that you will not reverse the original charge since it's more than 3 days since 7/31/09! As a merchant on the internet myself for 12 years, I plan to do what I can to make it know that people must beware of your company. I know I did not sign up for a membership. Your company hurts all merchants on the web because you do this to people and then they don't feel safe ordering anything online.
Shame on you!