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Discount designer shoes / Never refunded

1 TX, United States

Ordered 2 pairs of knock off shoes both Louboutin-arrived maybe 8 weeks later shipped from China. Overwhelming smell of toxic glue and wrong purple color. Called with complaint to Texas office-who would do nothing for the wrong color of the shoes-I stated I wanted a refund which they said to pick shoes from Texas wherehouse as a replacement-none fit the bill and cost more than a replacement pair. Request for refund ignored even after I shipped my shoes back at my expense. Tried again to contact them for refund months later in the form of email letter file for complaint which new management just offered more coupons for their substandard products. Will also log onto Better Business Bureau.

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