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discount books / Discount Books.com

1 Gaithersburg, MD, United States Review updated:

I ordered three books, online, at a discount price from Discount Books. My credit card was billed for ten dollars more than what I was quoted. When I called, they told me only the first book is discounted. However, that was not what the Internet form indicated. Also, my credit card was then charged $19.95 for a membership in its club. I did not sign anything or indicate I wanted to join. I had to talk to someone, for more than fifteen minutes, in Manila to explain why the charge should be removed.
The whole thing with Discount Books is a rip-off. I recommened not using them to purchase books.
(signed) The USAF Navigator (Retired)

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Comments

  • Mi
      1st of Jul, 2009
    0 Votes
    discount books - Unauthorized charges and no service
    discountbooksale.com
    4411 Beacon Circle Ste 4
    West Palm Beach
    Florida
    United States
    Phone: 866-707-5858
    discountbooksale.com

    DO NOT BUY ANYTHING FROM THIS SITE!

    I ordered a book on 6/5 and did not receive any emails. On 6/19 I had to call to find out not shipped as one book was not available. I asked to ship. On 6/30 it was supposedly shipped but never received. In the meantime they signed me up for some monthly membership and billed me for it. Luckily I have a good credit union and lodged 2 complaints and cancelled card.

    They should be out of business for fraud!

  • M6
      11th of Mar, 2011
    0 Votes
    discount books - Automatic membership charge
    Best Brand Values
    Florida
    United States
    bestbrandvalues.com

    I just discovered now (3/11/11) that they have been charging my credit card for automatic membership monthly dues of up to $19.00 since April 2010, even on months that I didn't buy anything from them. I never knew I was a member, I guess I have just been paying my credit card bills without much scrutiny. Please help me stop it and help me get my money back. I found out about my automatic charge account from this link:
    https://www.bestbrandvalues.com/user/user_history.aspx

    Next Pay Date: 3/26/2011

    Billing Detail
    Date Card Number Amount Status Description
    4/20/2010 XXXXXXXXXXXX5936 $1.00 Approved Payment: Refundable Trial Fee
    4/20/2010 XXXXXXXXXXXX5936 $36.02 Approved Payment: DiscountBookSale.com Order No. 409329
    4/26/2010 XXXXXXXXXXXX5936 $9.95 Approved Payment: BestBrandValues Membership Fee
    5/26/2010 XXXXXXXXXXXX5936 $9.95 Approved Payment: BestBrandValues Membership Fee
    6/28/2010 XXXXXXXXXXXX5936 $9.95 Approved Payment: BestBrandValues Membership Fee
    7/26/2010 XXXXXXXXXXXX5936 $9.95 Approved Payment: BestBrandValues Membership Fee
    8/26/2010 XXXXXXXXXXXX5936 $9.95 Approved Payment: BestBrandValues Membership Fee
    9/26/2010 XXXXXXXXXXXX5936 $9.95 Approved Payment: BestBrandValues Membership Fee
    10/26/2010 XXXXXXXXXXXX5936 $9.95 Approved Payment: BestBrandValues Membership Fee
    11/26/2010 XXXXXXXXXXXX5936 $9.95 Approved Payment: BestBrandValues Membership Fee
    12/26/2010 XXXXXXXXXXXX5936 $9.95 Approved Payment: BestBrandValues Membership Fee
    1/26/2011 XXXXXXXXXXXX5936 $9.95 Approved Payment: BestBrandValues Membership Fee
    2/9/2011 XXXXXXXXXXXX6031 $28.58 Approved Payment: DiscountBookSale.com Order No. 616854
    2/26/2011 XXXXXXXXXXXX5936 $9.95 Approved Payment: BestBrandValues Membership Fee

    Please email me at mcpruden@comcast.net. Thanks and God bless.

  • La
      18th of Apr, 2011
    0 Votes

    I keep seeing an unauthorized fee on my statement every month for $9.95. Please stop this ASAP.

  • Ca
      23rd of May, 2011
    0 Votes
    discount books - Automatic membership charge
    Utah
    United States

    I have had 2 unauthorized charges 9.95 and 19.95 in the last week. I haven't ordered any books and I am furious how they can just go and take money out of my account without me having any knowledge of it happening. I WANT my money back now!

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