DirecTV reviews and complaints 1
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We recently took over possession of my mother's home after she was placed in a nursing home. We decided to go with Direct for our service, apparently after taking my money, they decided since I was related to her (this is enough according to them) and she owed them money, now mind you she has advanced alzheimer's and has no idea she ever had DTV, that WE were linked to her just by virtue of being related and we could NOT have tv service from them, I asked to speak, repeatedly with Ms Carmen Nava who made this rule and they told me "THAT IS NOT HAPPENING"
It is a sad state of affairs when a company can link people together just because they are related and deny services based on someone else's issues who are not even household members any longer.
I want a response from MS Nava on this personally, not minions reading frm scripts.
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Hi My name is David Johnson-Now I'm not sure when we got Direct T.V but since then every week for a year I have had to call them to reprogram our remote-now this time some finally said well we will send you a new remote-About Damm time I say!
Cablevision/Optimum pulled the same crap on me years ago.I asked the representative why didn't she force me to pay her grandparent's bill too while she was at it?
I HATE THEM!
I miss their internet service though.