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DirecTV / service calls

1 Hardeeville, South Carolina, United States
Contact information:

I am a new customer. When they came out to install, they forgot to bring the correct equipment, specifically the dvr box. We set up another call for them o bring the box, but direct tv cancelled the appointment. I had to call in and reschedule another call. That service tech, no call no show... I had to call in again and reschedule again. This tech, no call no show... Then called me at 9:39 pm telling me he doesn't have the proper equipment to address my problem despite me being very specific every time I called. Mind you, they've mailed me three external drives all of which have failure errors stating incompatible devices. I am extremely frustrated with the poor customer service... No one cares... Multiple calls...

Jan 14, 2019

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