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DirecTV / service appointment

1 Lake Elsinore, CA, United States
Contact information:

My phone number is [protected] and I had an appointment between 8 a.m. an 12 Noon today 2/10/18 to have a problem fixed with with my service. I received an automatic message confirming the time. By 12:30 the tech was no show/no call and when I called to check the status I was informed that at 12:29 p.m. the tech changed the window period to 12-5. This is ridiculous and very disrespectful of my time and loyalty as a customer. I called and no one including the MGR Michael would send a tech immediately. I will be transferring to a new provider asap as I pay too much money for this crap.

Ma
Feb 10, 2018

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