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DirecTV / on demand

Gurley, Alabama, US
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I have been unable to access any on demand programs on my tv yet am able to on the app. Have called and was given email stating they were solving problem 11/15/2017 email says not to contact again they would let me know updates. Today 11/27/2017 called again about continued problem. Was told they are aware that my ticket was closed out. Asked for refund of bill. Stated to me they would again expediate issue and email me yet no further correspondence received

Ke
Nov 27, 2017

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