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DirectTVsatellite service

I was told last april 2016 that I was locked in with price for 2 years. This april 2017 I was told no price is not locked in for 2 years but 1 and it is your choice whether you stay with us for 2 years. My billed at this time doubled. She reduced bill. Yesterday I was watching television and received an error message. I called Directtv today and was told a technician needed to come out and there would be $80 charge. I told her I had protection. she said I did not. I assured her I was told that I did. She said no. After this I was over directtv there deception promotion of 2 year locked prices. Then the deception of get protection and it covers everything and it does not. I cancel my service with directtv only to find out there is a 2 year commitment and I will be charged the balance of $200 for early withdrawal. Again I was not told this. Frustrated, tired and not a happy person with Directtv

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May 06, 2017

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