DirectBuy of Fort mill / rip off

2180 Carolina Place Dr Ste 103, Fort Mill , SC 29708-7003, Fort Mill, SC, United States Review updated:

directbuy of fort mill specializes in high pressure sales tactics, and will do or say anything to get a person to sign up, cost is $5000, then after 3yrs its $190, they say, (ben martin franchise owner), that they are bbb Accredited, and are not at all. ben will lie through his teeth. there prices aren't what they say they are, there is a contract people have to sign, which states that memberships can't be cancelled, and been martin himself will tell you that to your face with all the smugness and arrogance befitting the [censored] that he is, they will finance you if you don't have the $5000 in your pocket, with a high interest rate through a company called beta finance, which is wholly owned by example corporate, and beta finance is an aggressive finance company with the reputation of a bad third world country.

this company should be investigated by us dept of consumer affairs, the IRS and a vice squad, the walk a fine line between illegal and legal practices, if a person goes to the bbb website, look at the difference between directbuy corporate, and the individual store . you will see a huge difference. example:Southern Piedmont/Charlotte, NC BBB > Business Directory > Buying Clubs & Group Purchasing Service > DirectBuy of Fort Mill
BBB Business Review
overviewcomplaintsdirectionsWhat is a BBB Business Review?This Business is not BBB Accredited
DirectBuy of Fort Mill
Phone: [protected]
Fax: [protected]
2180 Carolina Place Dr Ste 103, Fort Mill, SC [protected]

B-On a scale of A+ to F

Reason for Rating
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BBB Accreditation
DirectBuy of Fort Mill is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered DirectBuy of Fort Mill's rating include:

Length of time business has been operating.
Factors that raised DirectBuy of Fort Mill's rating include:

Complaint volume filed with BBB for business of this size.
Response to 4 complaint(s) filed against business.
Resolution of complaint(s) filed against business.
BBB has sufficient background information on this business.
Customer Complaints Summary
4 complaints closed with BBB in last 3 years | 4 closed in last 12 monthsComplaint Type Total Closed Complaints
Advertising / Sales Issues 3
Problems with Product / Service 1
Billing / Collection Issues 0
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 4

Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Government Actions
BBB knows of no significant government actions involving DirectBuy of Fort Mill.

What government actions does BBB report on?

Advertising Review
BBB has nothing to report concerning DirectBuy of Fort Mill's advertising at this time.

What is BBB Advertising Review?
Additional Information
topBBB file opened: 06/12/2009
Business started: 02/01/2012
Type of Entity

Incorporated: February 2012, SC

Contact Information
Primary Contact: Mr. Ben Martin (Franchise Owner)
Mr. Chris Beile (Member)
Mr. Rand Falbaum (Member)
Mr. Jerry Letendre (President)
Ms. Miranda Martin (Franchise Owner)
Mr. Carl T. Miller (Franchise Owner)
Related Businesses
BBB-West Coast Florida Ben Martin owned this company in Florida.

Number of Employees

Business Category
Buying Clubs & Group Purchasing Service, Home Design & Planning, Home Furnishings

Alternate Business Names

Industry Tips
Buying An Unbuilt Home
Discount Buying Clubs: What You Order is Not Always What You Get
Dont Forget to File for Rebates
Directions | Enlarge
LocationsX1 Locations
2180 Carolina Place Dr Ste 103 Fort Mill, SC [protected]-8950Directions

Industry Comparison ChartXThe information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Southern Piedmont/Charlotte, NC. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
Buying Clubs & Group Purchasing ServiceHome Design & PlanningHome Furnishings
*DirectBuy of Fort Mill is in this range.

X Types of Complaints Handled by BBBBBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
Advertising or SalesBilling or CollectionProblems with Products or ServicesDeliveryGuarantee or WarrantyWe do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X BBB Complaint ProcessYour complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X Industry Tips for Buying Clubs & Group Purchasing ServiceBuying An Unbuilt Home
Discount Buying Clubs: What You Order is Not Always What You Get
Dont Forget to File for Rebates

X What is BBB Advertising Review?BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X What government actions does BBB report on?BBB reports on known significant government actions involving business' marketplace conduct.

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  • Cl
      26th of Apr, 2012

    I was told that i am a guaranteed winner of two round trip tickets to anywhere. I just have to come pick them up and i have a chance of winning $50, 000 if my key opens door. Is this just a scam or should i take the two hour drive to the direct buy in fort mill sc?

    0 Votes

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