Directv contracted with Ironwood to install and update current satellite equipment. They had scheduled the service for a time between 12 noon and 4pm, today, Feb4, 2008. They never showed up. I waited in the garage with the door raised so that I would be sure to see them. If they came by, they would have to park in front of the open garage door. When I called Directv, their notes said, "4:30pm. Customer not home".