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Direct TV / installer didn't show!

1 626 E. 53rd St. S.United States Review updated:
Contact information:
Phone: 316-529-4633

Directv contracted with Ironwood to install and update current satellite equipment. They had scheduled the service for a time between 12 noon and 4pm, today, Feb4, 2008. They never showed up. I waited in the garage with the door raised so that I would be sure to see them. If they came by, they would have to park in front of the open garage door. When I called Directv, their notes said, "4:30pm. Customer not home".

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Comments

  • Me
      20th of Feb, 2010
    0 Votes

    i have been waiting for 2 days for them to upgrade a box, and the time keeps getting later, so i have been on hold for over 45 min. to talk to a supervisor, they also left a note that i was not home, i have been home for 2 days waiting for this guy to come and install this stupid box...i wonder what dish network has to offer. there customer service has to be better.

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