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Direct TV / unvalidated charges thieves & liars

1 United States Review updated:

Direct TV lies about their services and their equipment. All of a sudden the FX channel didn't work on one of my boxes. The box was one that I had purchased from Best Buy for $100. They sent a technician to fix the problem and he installed a new box. He had said that that one was outdated. He told me to keep the box. I told him he could have the box because I had no use for it. Then they charged me $50 stating that the box had preventable damage. They charged me for a box i already owned!!! AND lied about the damage. There was absolutely no damage to the box. He also did not inform me that there was now a new one year contract. Had he done that, I would have never gone with a new box. I would have canceled the service.

Ji
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Comments

  • Si
      4th of Feb, 2010
    0 Votes

    STRONGLY AGREE.
    DECEIVING PRACTICE, POOR CUSTOMER SERVICE.
    TIME TO MOVE ON TO WEB TV OR OVER THE AIR FREE.
    I AM GLAD TO SEE IF SOMEONE COULD SHOOT THE SAT DOWN.

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