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Direct TV / monthly payment is not what I agreed on

1 United States Review updated:

When I signed up for cable with this provider, I signed up for a package amount of $39.99. Unbeknownst to me, I was supposed to submit a "rebate" within 60 days to be charged this amount. Well, I called on a different matter and was informed that I was being charged $90.00 a month instead, which I can not afford because I missed the 60 day deadline by 2 days. I spoke to numerous people, all rude, to try and get this resolved. I even asked to speak with the Supervisor and was informed that I would be on hold for around 15 minutes. I then stated that I would prefer to cancel and was then informed that I would have to pay the penalty fee of almost $500.00

I find this abusive and taken advantage of.

Please advise.

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Comments

  • Sc
      22nd of Jul, 2009
    0 Votes

    I had the same problem as the above person and at this moment I am still fighting with Direct TV. I wish I had done more research on Direct TV before I gotg involved with them.

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