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Direct TV / charged for movies that I did not view

United States Review updated:
1
I received a collections letter for 4 movies I either "rented" with a free view coupon or tried to rent and nothing appeared on the tv. I called customer service and the movies did not appear on our bill, but when we canceled the service we were. The collection agency said the movies appeared in our equipment that was returned. They stated we rented the movies and did not pay for them. DirecTv should check its own records as they took down my customer info. I was not charged at the time that the incidents occured, but a 6 months or a year later.
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Ma
  14th of Jul, 2009
Agree Disagree 0 Votes
I got my bill today and there was 16 Adult Movies on it I KNOW that my husband and I DIDNOT WATCH those dirty things WE ARE CHRISTIANS WE WERE SO SHOCKED TO SEE THAT MESS ON OUR BILL PLEASE TAKE IT OFF OUR BILL My email is nannieree28@yahoo.com My account no. is 69153518 My name is Marie Johnson Thank You
Ma
  14th of Jul, 2009
Agree Disagree 0 Votes
Please take the 16 adult movies off our bill because we did not order them Thank You Marie Johnson

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Customer Service
Overall Satisfaction Rating

1425 Reviews
2230 E Imperial Hwy
El Segundo
CA
United States - 90245
+1 888 777 2454
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