Dim Out Shoes / No Contact
I ordered a pair of shoes from Dim Out and needed them by Halloween so I paid for 3- day select shipping (NOT CHEAP) it states on thier website that they will not charge your card until your order has shipped. Well on Sunday I received an email saying those shoes are on back order and I will not receive them until mid November yet when I checked my account they had already charged my card when the shoes obviously won't ship for 2 weeks. I have been trying for 4 days to contact them to cancel the order and get a refund but NO ONE will answer the phone number they have posted or return ANY emails ( I have sent over 5 now) . What an unprofessional way to run a buissness, I would not suggest any one else order from these yahoos especially now that I see I am not the only victim of this sham of a company.