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Dillard's / impossible to return

Little Rock, AR, United States
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I received my order but it was incorrect so I contacted Dillard's customer care and asked if it was possible to get a replacement and they said no. Then I said that I want to get a refund and asked for a return address, but they claimed they do not accept returns and do not give refunds.
They did admit they sent me the wrong order but refused to do anything about that and that is what makes me mad. No reputable company would do such a thing!
So people, better stay away. These people do not respect their customers.

Na
Jul 14, 2016

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