The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Digitel / digitel dsl sucks big time!!!

1 Philippines Review updated:

DIGITEL DSL SUCKS BIG TIME! Men i still remember when an agent from Digitel offers me a heck of a service that almost everybody will enjoy... i remember the agent's name is Carlo.

He told me that if i avail the promo i will be given 2 months free of charge for their internet connection and landline. and that i can avail a static IP for FREE! now that is something i really wanted to have, a FREE STATIC IP!

after a month i received a letter from DIGITEL and to my surprise i was actually charged for my first month! and to think that their agent told me that my 2 months will be free, and take note of this. When that agent talks to me about that eto ang sabi nya sakin "Totoo po to sir, kasama ko din po ang supervisor namin para sa makasiguro kayo." sabay turo sa lalaking katabi nya.

so i was really shocked when i recieved a bill from them. so i ask them to cancel it because my first 2 months should be free. pero wala paring nangyare! ang ginawa nila after 7 months hinati hati nila yung free at binawas sa bill ko :(

tapos nag decide ako mag apply for the static IP pero ang sabi nila sakin...
"Sir hindi po kami nag bibigay ng ganung service para sa mga residencial costumers namin" WTF! dapat talaga na dedemanda na tong DIGITEL dahil puro sila mga man loloko!!! at hindi lang yun! THIS ARE FALSE ADVERTISMENT!

till now hindi ko sya ma pa cut kasi kailangan ko bayaran yung 2 months na termination fee!
bwiset talaga! pinorwisyo ka na babayaran mo pa!

grrrr!!!

Do
Sort by: UpDate | Rating

Comments

  • Di
      24th of Jul, 2009
    0 Votes

    Totally agree! DIGITEL SUCKS!!! Actually I want to build a website www.digitelsucks.com and advertise on all weblinks!! For my Digitel DSL, frequent disconnects, local office don't answer calls! It's been two weeks my internet connection is @#$% up!

  • Do
      1st of Aug, 2009
    0 Votes

    You should do that dude... i am totally supporting your idea. just here you can find more complaints against DIGITEL

  • Pu
      13th of Sep, 2009
    0 Votes

    Sir hnd ka nag iisa.. Ako dn naloko ng putang inang digitel yan!!!.. Mga gogo silang lahat gago!!!... Mga scammer ang mga putang na

  • Ga
      15th of Sep, 2009
    0 Votes

    MGA DUDE gago talaga hayop yang digitel na yan!!bwisit gs2 ko na pa putol ung line ko!kasi wala ako dial tone pati internet wala almost a month pero ang bill ko ryt now 5k na 2loy 2loy di ko binabayaran ksi im paying for nothing kasi wala dial tone e, .wat they want is to pay them first b4 disconnection ng line!!!

  • Di
      7th of Oct, 2009
    +1 Votes

    Oo nga putangina talaga digitel na yan! Dapat magsara na sila, walang kwenta services nila. May pamission mission pa sila na "to provide the best customer service". Kapalaluan! Yung mga csr nila parang robot. Mas okay pa kung recording na lang kausap mo. Araw-araw ka man magreklamo, iisa lang sagot at solusyon nila. "sige po ifollow up po namin!".. Digitel really really sucks!!

  • Hq
      21st of Nov, 2009
    +1 Votes

    I have called numerous times to complain about the incorrect billing statement i have been receiving. I applied for a Plan 999, but I was being billed for a Plan 1500! After I received my first bill, nagreklamo na ako agad. The CSR told me he will forward the complaint. Ayun, naka-6 na bill na ako, di pa rin naaaksyunan. Nung finally may action na, they lowered the bill, pero they cut it all of a sudden! WTF! I was'nt paying the bill because it was wrong, and paying that means I am acknowledging that the bills they sent are right! And yes, the CSR's are the most stupid of all that I have talked to! Pati sarili nilang website, di alam na naka-down at under construction pa! STUPID talaga!

  • Li
      2nd of Dec, 2009
    +1 Votes

    digitel such a big internet looser
    ###ing ### so slow how such
    my father say's it will be better if our internet is upgraded
    but it almost upgraded and nothing happend
    ganun parin bulok na internet na yan bagal!!!such

  • Li
      2nd of Dec, 2009
    +1 Votes

    bulok bulok bulok ayoko kaung painahan bka makulong lang ako mga !#@&*^!*&@
    kung pwede lang baguhin nyu na yan bulok tlga

  • Li
      2nd of Dec, 2009
    +1 Votes

    hey mga pilipino
    mag pldt n lnag kau bkit b kau nagssayang ng pera jan sa mga walang kwentang digiteler
    mga bobo pa sobrang bagal sayang lang pera nyo wla pati kayong costumer!!

  • Li
      2nd of Dec, 2009
    0 Votes

    hanggang ngayun d aq mkatigil sa kacocomment tgal kasi mag loading ng farmville ko

  • Li
      2nd of Dec, 2009
    0 Votes

    oh see tagal tlga

  • An
      22nd of Dec, 2009
    0 Votes

    Wtf!Digitel big time sucks!They have the most slowest ###ing internet connection ever!Try this restart ur dsl and then check your crc fr0m 1 it will jump to 10000000 and so the most ###ing slowest internet connection is digitel!Im in a plan 1500 they said that my speed is up to 2mbps but when im downloading a file from rapidshare, megaupload, file planet, media fire & etc my downloading speed is only2-12kbps wtf or sometimes my download will be canceled because of ###ing slow!!Aprox. It will take 12hours to download a 100mb file if ur downloading speed is 2-12kbps so i cant download, until now that is my downloading speed putang ina, hindi nman maipa disconnect dahil sa putang inang 2months fee na un!Puta tlaga parang wla na ren dahil sa mga comp. Shop nlang ako nagdodownload!This is my message to digitel->quit ur ###ing company ur internet service is a piece of ###! 10000000 ### you to all of the staffs & agents of digitel ### you to all have a ###ing christmass!One day ur company will go down ### you!

  • An
      14th of Jan, 2010
    0 Votes

    Putanginang digitel na yan wala talagang kwenta services nila... Yung mga nagbabalak magpakabit "wag na lang"... Masasayang lang pera nyo.
    Ang bagal bagal ng internet walang kwenta dapat talaga magsara na sila.

  • Su
      10th of Mar, 2010
    0 Votes

    Lam mo ba ganyan din ung DSL bundled ko 1mp+phone Php 1, 1999 per month installation fee 1, 699 peos, iknabit nila ng feb 1, 2010 dito kami sa may Cainta Rizal, then feb 2 nag ka dialtone n ung phone and meron narin DSL internet, then nung check ko kung ok ung connection ng internet ko then WTF ang bagal potah ina talaga 86kbps lng ang binibigay sakin samantalang 1mb ung apply ko ping ko ung www.yahoo.c om puro request timeout, tinawagan ko ung digital CSR sabi sige daw gagawin nila pero umabaot n ng 3 days wala man lang tumawag sakin o nag ayos ng internet ko after 1 week pumunta ko sa digital taytay may dala ako ng letter about sa problema ko sa internet then sabi gagawin daw nila Static IP I apply ko daw baka dun bumilis then ang tagal bago nila ginawa nag hintay pako ng 7 days then dumating ung gumagawa ng Static then nung tinest naming nagging 200-300 kbps sabi ko ano bay an bakit ang bagal, sabi nila sir mamayang gabi bibilis nay an, edi eto naman ako naniwala ako, hinintay ko hanggang kinabukasan then ###!! 200bkps lng suck!! Ping ko ung yahoo.com puro RTO parin. Umabot ng 25 days wala parin silang nagawa ayun nagpasa nako ng disconnection letter sabi ko walang kwenta ung Digitel I disconnect na lang nila, ung mismong manager ang kausap ko buti naman pumayag kasi may contract ng 2 yrs and 6 months kapal ng muka wala nama kwenta ang service nila, ngaun naka globe nako buti nakapasok ako sa promo ng 1295 per month 2mb+phone ang ganda ang bilis walang RTO bilis ng download ko minsan umaabot pa ng 2.5mb.

  • An
      12th of Apr, 2010
    0 Votes

    Advice ko lang sa digitel magsara na sila ng di na sila makaperwisyo... ↓digitel... YOU'RE THE BIGGEST MISTAKE...

  • De
      22nd of Aug, 2010
    0 Votes

    oo nga..sobrang bagal ng internet connection ng digitel!!! nakakainis!!

  • Qu
      4th of Apr, 2011
    0 Votes

    i admit! digitel is the worst internet service provider in the world!!! i despise it, i hate it... they provide the SLOWEST service and connection... im a victim just like you, a filipino citizen here in isabela. i was fooled by their advertisement and their sweet talk about how hey provide fulfilling services and high internet connection. i pay them the right amount but they provide no less than nothing... when i say nothing i mean nothing at all. when i have problems they just listen to my complain but do nothing, their hotline is like a chat tool to those who have lost their souls and keep wandering for help... well i guess they are all money hungry...

  • Di
      10th of May, 2011
    0 Votes

    tae digitel 12am-12nn lng mganda net samin mga online gamerz!

  • Ke
      11th of May, 2011
    0 Votes

    tama walng kwnta yang digihell na yan naka subcribe ako 2mbps ang nakukuha ko lang ang download nya nasa 5kbps to 7kbps tapos ang page hellow naman 1year bago mag open ang page 2mbps nagiging kb lang nakukuha grabe sobra daya dapat yan kasuhan yan mga mandaraya sa service

  • 23
      17th of May, 2011
    0 Votes

    Ako Bago lng din sa DIGITEL ISP connection mga Sept 2010 ako nag pakabit ng net 512 kbps peru ung mga tao sa DIGITEL ang na isahan ko kc araw araw ako ng LOGs ng tickets sa services desk nila about sa intermittent connection hangang sa nag-sawa ang technician nilipat ang configuration sa 1MBPS.ung mubilis ang connection.

    try mo d2 http://www.bandwidthplace.com/ connection mo pag mababa report ka agad sa kanila.

Post your comment