DigitalStar.com - Long delivery delay and lack of order detailOn 3/22/09 I ordered one TIVAX STB T9 TV Converter Box.
By 3/30/09 there was no shipping information posted.
On 3/30/09 I emailed them as follows:
I've been monitoring "My Orders" for several days - it shows nothing. And, I've heard nothing by email about shipment in over a week. I'm becoming concerned. What is going on?
They responded on 3/30/09 as follows:
Due to the high volume of orders and limited quantity of the Tivax converters, your order may be delayed. Processing time for an order may take up to 10 to 14 days. As soon as your order ships out (this week), you will be getting an email from us with the USPS Priority Mail tracking number for it.
We apologize for the unexpected delay of your order and greatly appreciate your business with us!
As of 4/6/09 I have no product; no further status in "My Orders" and now believe I will be forced to dispute the charge to my credit card company.