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CB Timeshares and Vacation Rentals Review of Digital Vacation Quest
Digital Vacation Quest

Digital Vacation Quest review: Vacation service 14

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10:38 pm EST
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Please read all reviews before u give this company a dime! I was employed with the company for many years and I got tired of feeling like I was misleading people. First of all. The fees add up so do the math. The "initial visit" you can come back after one year and get the same deal. They have a weekly rate of 600/wk. But u can negotiate and they will give u a weekly rate of 250/wk. They fired the co director of houston paul perry for bringing marijuana in the sales center during work hours attempting to get the staff high. (I have pictures) upper managment rehired this guy after being released from prison for domestic assult on his wife. As a woman im disgusted and every women should know this before supporting his drug habbit and his behavior! This act alone shows the true character of this company.. The general manager was accused of sexual harrassment on a 19 yr old girl asking her about her sex life. He is still employed with the company and had little to no punishment for his actions. He is an alcoholic who comes to work drunk and will even speak to potential clients while intoxicated. The tulsa office and okc office shut down because they went out of business. They will tell u these offices are closed to renovation or signing a new lease in a new area of the city. Your credit card info is not safe in the offices! They write your info on audit sheets and leave them laying around for anyone to grab! Sales reps could easily quit as they always do and steal your info! They are not properly shredded! This is a very small complaint as I could go on and on and on. Folks please do not give them a dime of your hard earned money! I'll be happy to answer any questions!

14 comments
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JR Taylor
Greenville SC, US
Aug 17, 2023 11:36 pm EDT
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Does anyone know what happens if you quit paying the annual fees? We gave up on them a few years ago after they never could get us the place we wanted to stay. I haven't paid a fee since...they occasionally send a bill/statement but I've been ignoring.

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Antonio Ferreira
, US
Aug 18, 2023 11:53 am EDT
Replying to comment of JR Taylor

I'm pretty sure they will not allow you to book\use any of your vacation weeks until you pay all your annual fees.

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JR Taylor
Greenville SC, US
Aug 18, 2023 12:15 pm EDT
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Thanks, we just want out. They don't have any good places where we vacation anymore. Didn't know if they sent those fees to collections etc.

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gorelow jeff
, US
Dec 01, 2023 9:02 am EST
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Replying to comment of JR Taylor

Yes they block you from booking. It's actually a great deal if you're just ok with the places they have offered in the site. Especially when you may be able to score a 3 bedroom for the same price. I joined in 2015 and have never used one of my weeks, only the 90 days or below option. I wish they would upgrade their properties. The most troubling thing to me is how many places charge resort fees which I refuse to Pay. That's why it's been very limiting for me

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Phil M-Texas
, US
Aug 24, 2022 9:56 pm EDT

How have you guys had your issues resolved? Did you all hire an attorney? Does it help to change your credit card/EFT information? These guys are nothing but scam artists and liars. Any advice would be greatly appreciated thanks

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P Ritchie
, US
Apr 06, 2022 9:12 pm EDT
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Tianarie15 - What does it take to get out of this scam? I paid $5K upfront - then admin fees since 1994. Cannot take any trips.

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P Ritchie
, US
Apr 06, 2022 10:08 am EDT
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I need an attorney also. Only way to get things done, it appears!

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Antonio Ferreira
, US
Apr 06, 2022 5:53 pm EDT
Replying to comment of P Ritchie

Absolutely Ritchie. It's just not right. I have been trying to book a vacation with DIGITAL VACATION QUEST\GLOBAL CONNECTIONS INC.\MY SOUTHERN JOURNEY for the past 3 years and in 3 years they have not been able to provide me a property for me and my family to enjoy a vacation.

Now that things have some what "normalized" after everything we've all gone through because of covid I need to take my wife and kids on a vacation. Times are hard we are a family of 5 and I depend on this vacation plan to go on vacation and use the vacation weeks which we already paid for, I should be able to do that, that's the reason I purchased this vacation plan.

BTW you can also go to bbb.org which is the Better Business Bureau® website and file a complaint there. A lot of people have done that. I wish you all the best.

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Antonio Ferreira
, US
Apr 05, 2022 3:34 pm EDT

Hello my name is Antonio Ferreira from Clark NJ. I have been a member since 1998. I also dealt with TAN and now have to deal with Vacation Quest. I paid thousands of dollars to purchase vacation weeks like everyone else on this complaint board, and for about 25 years I have had to deal with these companies. It has been nothing short of a nightmare. I absolutely dread every time I've had to submit a vacation request because the story is always the same, the unit I request is never available. It is an absolute hassle, and very stressful to book anything. I've been paying a yearly membership fee for 25 years to have access to these properties and apparently they are never available.

I have had problems time and time again, where I have been in units where they had broken tiles in the bathroom, the air conditioning was not working, bugs inside the unit, etc. I took my wife and my two small children at the time to Puerto Plata, Dominican Republic and we stayed at the Hacienda Tropical, the whole time we were there the air conditioning in our room never worked. The bathroom had broken tile. We had bugs in our bedrooms that looked like roaches but they were 10 times bigger than roaches, and to top it all off I'm sting in the pool with my wife and kids one day and here come two stray dogs into the pool area, one of them was a German shepherd and sat next to my children. My kids were absolutely terrorized. My wife and I were terrorized. I have pictures and video to prove everything I just said. Last year on Sep. 23rd, 2021 I submitted 2 requests for two units for the North Carolina coast and on March 18th, 2022 I received two emails from Vacation Quest stating that they were unable to accommodate my requests. Once again they failed to provide me accommodations.

I have been nothing but patient but enough is enough. I am going to call my attorney and have him handle this for us. I am sooooo tired of the way this company treats people. Has anyone out there filed a lawsuit against this company? If so please reply to my comment I would like to speak to you privately.

Thank you.

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LeVesha Holland
, US
Jul 30, 2022 1:48 am EDT

I have not filled a lawsuit as of yet but would love to stay connected as I too would like to get away from this scam.

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P Ritchie
, US
May 28, 2021 11:38 am EDT
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Tianarie15 - wish I had seen this year's ago. I signed up due to a high pressure pitch. Immediately had health issues. Recovered after that and became my parents caregiver. Paid $5K upfront and have never been able to travel. Do you know of anyway to get them to stop billing me yearly? I paid the $5k upfront and an admin fee since 1994...I would think that is enough! Any ideas?

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DrTony
Houston, US
May 20, 2021 2:24 pm EDT
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I wish I had read this before we attended their "seminar." Nothing but a high-pressure pitch. They even give you a questionnaire that includes a question whether you felt pressured to sign up. When I answered yes, the rep pressured me to change my answer. I have filed complaints with the Attorneys General of Texas, Kansas, Illinois, and Wisconsin. They will not talk about refunds and they never provide the services they promise and you pay for.

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Antonio Ferreira
, US
Apr 05, 2022 4:23 pm EDT
Replying to comment of DrTony

I am in the middle of a battle with digital vacation quest, global connections inc. and My Southern Journeys. I would love to speak to you. How can I contact you?

Thank you.

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Veronica D
San Antonio, US
Jan 04, 2023 11:16 am EST

Please contact me. I am in Texas and would like my initial fee if possible.

V_macias93@yahoo.com