Digital River review: unauthorized charges 50

I accessed a movie and game download site.It was called Download River. I gave my credit card details for a 3 day trial for $1.95us, they then debited me for $108.44. There is no way to contact these people through their website. You get nothing for your money and obviously they have done this before. ITS ALL A SCAM.
Hope this info helps someone.
jo

On May 30th. I was charged 69.99 for a security package and on June 3rd. 59.99 .[ I ordered and downloaded a package for 69.99.]

received run-around from your customer service when I tried to resolve issue of unauthorized charges made to my bank checking account. My bank required me to contact DRI by phone to attempt to resolve the issue on my own ...I understand that you are connected to many services, what I don't understand is WHY you (DRI)can't investigate or resolve my issue when it is DRI that is listed on my statement as the one who has made the charges on my account ...it is not the diet pill company listed on my statement, it is DRI ...I don't understand this ...I still think this is a run-around because it is a big scam by the main company (YOU) DRI. At the very least, from all the complaints that I am seeing here ...someone needs to be taking care of this issue for a great many people and services.

My name is Gordon Brown. I have changed my Email address and phone no and have recently spent money searching through my bank a charge listed as DRI*CA PAC on my credit card. I realise that I have the account with these people but want to change my account details. I can not do this without a email address or some form of contact point. My email is browngandl@bigpond.com.

On July 17, 2010 I purchased Regisstry Booster 2010 to speed up my computer. I have used the product for one month and have found no improvement at all. It has even interfered with some e-mail operations. I am requestint that the product be removed from my computer and charges be returned to my credit card as soon as possible.

Thank you

I noticed there was a charge of 25.94 on my checking account, when I was looking on the computer at my account. I did not order or authorize the charge. Please help.
How did they do it?

I have received a credit card bill for A$49.95 . There is no indication of what this amount refers to. To the best of my knowledge I have never had any communication with this company. The only thing I can think of which I purchased from the Central European time zone was a subscription for a website which promised to provide access to cricket games online. This company was not mentioned in course of this transaction.

03/10/2010 DRI*DIGITAL RIVER - -$31.49

Above was charged to M&T bank, using our VISA without authorization and for unknown charges -- for what? we don't know -- I don't know who these people are and I need to know what to do about this besides call bank which I'm doing now.

HELP.

Kimberley Reed
Germanybaby66@hotmail.com

Okay, I'm sure you've recieved plenty of these, and i want you to know i'm not happy with the charge that was applied to my account. I would like full rembursment for the charge that has been carried through.

TO WHOM IT MAY CONCERN
I HAD CANCELLED THIS DIGITAL SOFTWARE AFTER PURCHASED IT ONLINE ON APRIL 16, AND FOUND OUT THAT IT DIDN'T SOLVE MY PROBLEMS AS IT ADVERTISED. I HAD E-MAIL REPLY BACK TO THE SAME WEBSITE. TO CANCELL AND ASK IF
THEY CAN REVERSE THE CHARGES BEFORE POSTING TO AMEX CARD .. BUT TODAY MAY 20, IT STILL SHOWN THE 39, 95 DOLLARS PLUS FEE FOR $9.95 ON MY AMEX BILL... I WOULD ASK YOU GUYS, TO CHECK ON THIS KIND OF PRODUCTS AND INVESTIGATE THEIR
POLICY TO SEE WHETHER IT WAS SCAM PROD. OR FAKE BUSINESS..
THANK YOU, SAM

I put in for a 30 day trial of Norton 360 and my account has been charged by DRI*DIGITALRIVER.COM WWW.MYORD.COMMNUS What can I do to stop it?

i dont know what this is i did not order it and i want my money back on my card. this is my child support that was taken put it back 39.99

I have purchased an Offive Proffesional 2010 recovery disc but have not been supplied with a product key to allow me to load it onto my computer. The customer services telephone number provided does not work and when I try to email customeruk@digitalriver.com I do not appear to be having any success. How do I contact this company to get the info required?

On 2/17/10 I ordered download of Windows Office 2007 Ultimate with backup DVD. As of 3/4/10 I had not received the DVD. When I called DR and asked about the status of my order, I was told that I needed to wait until 3/11/10 and call them back then, When I asked why I needed to wait until 3/11/10, I was told this was their policy because the item will likely show up by then. When I asked if it was shipped, I was told yes, "it was shipped on 2/19/10". I called USPS and asked when is mail considered lost --- 5 postal days they told me. So what anal policy requires someone to wait 22 days for shipment that takes USPS 2-3 days to deliver, just to find out if it'll somehow show up. I believe that DR never shipped my order.

Stay away from this company. The few dollars that you'll save, are just not worth the illogic of this company. And get this, they actually hold up your shipment until they reach 200 pieces of mail to qualify for bulk rate before they'll ship.

I was charged twice on my Visa credit card.
I ordered AVAST Security 5 (#PCs) on 2/14/2010
On 2/16/2010 my Visa credit transactions show 2 charges for $47.96
Invoice order # [protected]

In my case it was not my credit card.It was Paypal, who originally wanted € 29, 95 for Digital River..., untill an incasso service wants now € 83, 21 and still more, if I don`t pay. I din`t order or buy anything ! What can I do? Pleas help me. Thanks

I want to know what was bought? what is the charge about? tks

Good Afternoon
I bought the July 19, 2014 one Internet Security 3 computers license for one year for 29.99 USD but not received the activation code, so I beg you forwarded to this address rherminio7@hotmail.com or rherminio7@gmail.com I'm Herminio Rodriguez

Good Afternoon
I bought the July 19, 2014 one Internet Security 3 computers license for one year for 29.99 usd but not received the activation code, so I beg you forwarded to this address rherminio7@hotmail.com I'm Herminio Rodriguez

I have lost money too from a fraud transaction carried out and ythe beneficiary is Digital River Luxembourg.

I have spoken to my bank and they seem to be clueless. How will I get back my money?

sir my account has been debited with 3000 unnecessarily. i want u to debit back my mone as soon as possible.if no i would go to police to file a complaint.please i request you to debit back my money

I want a full refund for this product because I don't need it.

It's still going on in NZ, just checked my bank account this morning and it seems like they're trying to hide the illegal transactions by lowering the amount they're trying to take from you, mine was $20NZD. Will have to wait for the payment to process, then put through a dispute on my debit card, have gotten my card cancelled and fortunately they waived the new card fee. Definately complain to your bank!

Hi have $89.00 removed form the company above New Zealand Police have been notified for withdrawing funds without my permission

I purchased some download from this mob and it tells me that I don't have a retail version of the product to update and their resolution following complaint just sends me around in circles
I have lodged a complaint with the Credit Card company and they are sending me dispute correspondence.
After reading the above complaints I am now terrified they will start charging me some spurious amounts.
I am therefore considering cancelling my card again. Damn the spammers, they are destroying all confidence I ever had in the internet and it is high time the legal representatives of the world stopped these defrauders.

I found out that when I purchased my HUP (home use product) of MS Office, they use Digital River International Luxembourg for the purchase. So my credit card statement showed the payment to this company. If others have purchased software under their company's licence, then that may explain some of the charges.

i also thought I was a victim of fraud until I found a thread that mentioned that digital reiuver does the billing for microsoft and reuters - I forgot i purchased a downloadable program for my computer and my bill should say the program name instead of digital river...236 dollars...

i also thought I was a victim of fraud until I found a thread that metnioned that digital reiuver does the billing for microsoft and reuters - I forgot i purchased a download program for my computer and my bill should say the program name instead of digital river...236 dollars...

In data de 26/07/2007 am facut o tranzactire cu Digital River Luxemburg dar produsul respectivei tranzactii nu a fost achizitionat, Nr ordine [protected], eu consider acceasta tranzactie o hotie si asi ruga ca suma respectiva sa se intoarca in contul meu altfel voi anunta poitia.

publicrelations@digitalriver.com

Here is their link for public relations, the only email address I could find on the website. Maybe those with complaints can flood their system...

Has anyone figured out what service or merchandise Digital River Luxemburg feels they are entitled enough to make unauthorized charges against, and it is possible to file criminal charges against the company? Just Googling the company brings up hundreds of complaints about unauthorized charges. My bank caught mine early this morning.

I also had a mystery charge from Digital River Luxembourg for 126.14, but luckily I caught it right away. My bank will credit the amount to my account while they investigate the charge. Also have to get a new card/number. It's a pain, but I'm glad my bank will work with me, and I'm glad I was able to catch it now, rather than several charges down the road.

We were charged 161.00 late last Sunday night --- Digital River Luxembourg--luckily our bank called to see if we had authorized this--apparently this charge must be on a scam watch list---I have never had a bank call to see if a purchase was authorized unless it was in the thousands of dollars so I'm glad they did. I am going to check my account every day from now on.

I got a call from my credit card companies automated fraud department saying they needed to verify a recent charge in the amount of somewhere around $330 from a computer company. They asked me if I wanted more info and to push a certain button on the phone if I did so I did and was told that again the amount and from a computer company and then went on to say in Luxembourg and asked me to push 1 if I made the purchase or 2 if I didn't so I pushed 2 and was transferred to a live agent when I asked for more information she said the company was digital river and I again said I did not make the charge. She verified some other recent charges both Internet and local and they were all legitimate. She asked if I wanted the card canceled and reissued with a new number and I said I did. So now I have to wait a week to 10 days for a replacement and had to go out and reschedule auto payments and use a different card for some items I had ordered on-line and haven't shipped yet. I agree major hassle - thankfully in my case the credit card company had the foresight to notice it.

My unauthorized charges came the same day as an unauthorized gamefy.com charge and just two days after I bought Microsoft points from my xbox 360. Anyone else have that happen. I am thinking the xbox is not secured.

Dear Jo,

ITs really nice to hear your story. And I do appreciate that you took your valuable time in informing this world about this scam website. Interesting I also got this website. And I had to download a driver from here. But before giving my credit card information, I found some fishy things there.

1. the website was not ssl secure on the same domain name
2. search for anything on its search field, and it will say it's available... even if you write alsfslfjskasgkjhs it will say its available for download.
3. There is no telephonic contact info on the website for the company information.

having all these info in hand, i was able to realize that this is a scam website and i must not give my credit card information to this cmpany.

Keep updating this world about the bad people and bad website,

Regards,

Fahad.

I just got hit for 3 charges of $155.89
Online, we purchase very little, if anything at all...
In the last month, we have only used this card with 2 business that are not our normal purchase... Both out of town..

###KKKK Digital river luxembourg they did the same ### tooo me for $196

I was trying to buy groceries tonight, and my bank card would not work. I checked my account online, when I got home, and saw that three charges for $199.97 were made from this company - Digital River Luxembourg. I have never heard of this company. My ATM card is always with me. I don't shop online. I shred everything. I am just shocked about this! My bank rep said there were more than these charges attempted, but they fraud protected my account, and shut everyting down for my protection. WOW! They said the charges will be reversed. I sure hope so!

With all these complaints...and such similar stories...I think something fishy is going on with this company.

Jan 14, 2010 - I just saw $231 debited from my chase account (debit card). The company name is Digital River Luxemburg Lu and phone number is [protected]. The transaction was on-line just past midnight ( I was at home sleeping and my debit card was in my purse). I didnt make the purchase.

I called and the cusotmer service lady at DR and she said that I have to file (fax) a copy of my bank statement showing the debit and they will investigate. I asked if I could email and she said no. I asked for a name to address this to and she didn't have one.

So I'm out $231 so far. I called Chase and had my debit card cancelled, but they can't credit the charge until its investigated.

Cash is still king I guess.
Sue