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digital metrology / worst service of tnt courier

1 BANGALORE, India

I had to move one shipment of 16 kgs from italy to bangalore which has taken 2 weeks to reach bangalore, the freight charges are no way less i had to pay euro 300 and wait endlessly, the customer care and in charge are hopeless fellows, i would have made nearly 100's of mails and phone calls they are least bothered about any complaints, till today i have not recd the parcel they said it is cleared from customs and out for delivery even after 3 days of customs clearence same statement i do not know whether tnt has special bullock cart or walk and delivery method, even then they could have reached to deliver, but no one turned down to deliver so far. The sad part is that they are sending mail to the sender who is in italy to make the customs duty payment for the duty payment which suppose to be paid by the receiver in india, this basic knowledge they do not have i am surprised how they are able run the business fooling the people not keeping up their commitment, in my 20 years of import service i never seen this kind of useless and worst service from anywhere. It is a mistake of getting the shipment thro this useless courier, i am seeing now so many complaints about this company. Very sad.

  • Updated by lakshmanan ganeshan, Sep 13, 2017

    I had to move one shipment of 16 kgs from italy to bangalore which has taken 2 weeks to reach bangalore, the freight charges are no way less i had to pay euro 300 and wait endlessly, the customer care and in charge are hopeless fellows, i would have made nearly 100's of mails and phone calls they are least bothered about any complaints, till today i have not recd the parcel they said it is cleared from customs and out for delivery even after 3 days of customs clearence same statement i do not know whether tnt has special bullock cart or walk and delivery method, even then they could have reached to deliver, but no one turned down to deliver so far. The sad part is that they are sending mail to the sender who is in italy to make the customs duty payment for the duty payment which suppose to be paid by the receiver in india, this basic knowledge they do not have i am surprised how they are able run the business fooling the people not keeping up their commitment, in my 20 years of import service i never seen this kind of useless and worst service from anywhere. It is a mistake of getting the shipment thro this useless courier, i am seeing now so many complaints about this company. Very sad.

La
Sep 13, 2017

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