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Digital Mega Store / Awful company

United States, New York, Brooklyn
100% 1
Contact information:
Digital Mega Store
2931 Avenue S
Phone: 800-8196342
Digital Megastore was the WORST online shopping experience I have ever had. I ordered a surround sound system from them for 800.00 and even offered to buy a second one if the price was right. They were only willing to take 5 dollars off the extended warranty. I said no thanks. After never receiving a tracking number I started to call Digital Megastore. They were very rude and always rushed me off the phone.

I took 2 days off of work because he said the package was arriving at my house tomorrow. It never came. 2 weeks went by and all that time I called them asking for a tracking number. They promised it shipped. 3 weeks now went by. They also said they were getting tracking numbers tonight (after they close) and would send it to me. I never got it. (They told me this on 5 different occasions) Their customer service email does not work. You try to log into your account it does not work.

After calling more than 12 times I asked the lady wheres my package...SHE said 'I DON'T KNOW' I said has it shipped ' SHE said 'I don't know' I said, 'what do you mean you dont know?' Then I finally was fed up and told her look tell me the truth has this package shipped or not. She told me no it has not shipped. So not only did digital megastore sell me an item that was not in stock they lied to me every single day.

I had to call my bank and reported them as Digital took my money out of my account the second day. No one at megastore even cared. Funny one of the phone calls the guy told me its coming tomorrow. I said how do you know that I haven't even given u my invoice, order number or what the product was. He just rushed to get me off the phone. Do not buy from them their past reviews are very very bad.

Also what a coincidence that nearly every review if you look back has the same sales man NAMED in every review. All the customers name him I don't think so. That is highly unlikely. Look at the better business bureau they give them bad scores as well. They also do have several sites with different names but hmmm all with the same address. They are crooks. LOL it would seem that someone over there would finally wake up as they have been doing the same lousy service for YEARS!!!

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