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4.1 41 Reviews

Digital Landing Complaints Summary

32 Resolved
9 Unresolved
Our verdict: You can expect a very good level of service from Digital Landing. To navigate their system effectively, thoroughly understand their service scope. Check online forums and review sites for others' experiences. When contacting customer service, clear and concise communication can help resolve your issues faster.
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Digital Landing reviews & complaints 41

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10:02 am EST
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Digital Landing Did not honor Charter Bundle deal Amazon gift card!

I signed up for the Charter bundle, offered online with a $75 gift card. When I got my first bill, I printed out the e-mail to redeem my gift card, along with the original sign-up e-mail and provided a copy of my bill. That was five months ago. I have not heard ANYTHING from Digital Landings. I have e-mailed them, I have contacted them on their website and I even tracked them down on Facebook. These guys are nothing but a bunch of scam artists! We NEVER got that gift card, and yes, I was in the wrong for COUNTING on it to arrive before Christmas to help out in a tight pinch. Well thanks for destroying that!

Read full review of Digital Landing and 2 comments
Update by HeatherAMoody
Nov 21, 2012 12:52 pm EST

Can someone PLEASE remove my complaint? They followed through after a little more effort on my part. PLEASE, ignore my complaint! My advice, just keep trying until you find someone who is kind enough to move the process along.

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Amanda
Greenwood, US
Dec 23, 2008 10:49 am EST

We ordered the double play offer from Digital Landing and sent in the rebate form along with copies of the first two months bills. This offer included a $200 amazon gift card and we have yet to receive it when our information was sent in during August. Our confirmation # is [protected]. I hope that someone from digital landing is still reading these complaints and will contact me to get this resolved. Thank you

Amanda

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krishnambm
, US
Jul 18, 2009 12:18 pm EDT

I dont understand why the hell someone sue this stupid idiot and ###ing ###, making money with all the false promises ...

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10:27 am EDT
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Digital Landing not recieved my amazon gift card

I have made several attempts to get my $200 Amazon gift card that was offered to me to recieve service from AT&T Uverse. After call ing AT&T they advised there was never an offer made to me that they don't have this type of offer. I made several calls to no avail then produced the confirmation sheet from them stating the above mentioned. AT&T did comp me for my time in trying to resolve the matter but they stand firm they dont have a relationship with digital lanig. I have made several attempts with accelr digital landing and keep getting the run around. I have found several scam complaints online and several #'s to contact, which I have done, all with promise of a callback. I have trying to resolve this since march 2012 and it is still an ongoing"scam" as far as I am concerned.
I can not find anyone to help

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Customer Service Team (Digital Landing)
Miami, US
Jul 12, 2012 11:45 am EDT

Dear Valued Customer,

Please contact our Client Service Department directly to inquire about your gift card at [protected] or by email at csr@acceller.com. We apolize for the inconvenience and delay you have experienced. Please contact us directly. Thank You!

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11:37 pm EDT
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Digital Landing Gift Card Not Awarded

It's been over 16 weeks since I submitted my rebate for Time Warner Cable $150 amazon gift card. They opened ticket each time I call promising somebody will get back - nobody gets back. Spoke with a supervisor and she assured me that she has escalate to her manager and a payment will be made out very soon and she will call the next day confirming the same. It's been a week and nobody called me back. Bunch of crooks, stay away. Confirmation number [protected].

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Update by thanks226
Jun 27, 2012 2:07 pm EDT

Send email to mvivero@acceller.com

Update by thanks226
Jun 25, 2012 11:39 pm EDT

Same experience

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Is Digital Landing legit?

Our verdict: Digital Landing has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores Digital Landing's position as a benchmark of trust and quality within its industry. Users and clients of Digital Landing can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

Digital Landing earns 97% level of Trustworthiness

Perfect Trust Endorsement: Digital Landing achives 97% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Digital Landing. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

By resolving 78% of 41 negative reviews, Digital Landing is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.

The age of Digital Landing's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Several positive reviews for Digital Landing have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the digitallanding.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Digitallanding.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The digitallanding.com may offer a niche product or service that is only of interest to a smaller audience.
  • Digital Landing protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
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10:07 pm EDT
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Digital Landing Never received rebate nor correspondance

I was supposed to receive a gift card/rebate for Amazon.com for signing up with Comcast Triple Play. I followed the instructions to the t and mailed all of the stuff required to Digital Landing in Miami FL on 06/20/11. I had opted to reduce my $250.00 card down to $200.00 in order to receive the gift cared in 2 weeks. It has been almost 8 weeks since I mailed it in. I then emailed digital landing on 07/27 resending all of the information and asking them to check into why I had not received anything. As of today, I have received NO correspondance. When you call the phone number, they tell me I have to go to www.activationcenter.com. But you get nowhere. I am close to calling Comcast and cancelling my service and telling them exactly why. A response would be greatly appreciated.

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Customer Service Team (Digital Landing)
Miami, US
Aug 15, 2011 6:55 pm EDT

Dear Heidi Shelley,

Please contact us at csr@acceller.com and we will respond with a resolution within 24-48 hours. Please include your confirmation number, address, phone number, and email so we can go ahead and investigate this matter. Thank you for your cooperation!

Sincerely,
Custoemr Service Team
Digital Landing

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6:55 pm EST
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Digital Landing Fake Amazon.com

Dear Scam.com Member ALWAYSWEET,

We are not able to resolve your complaint through complaints boards because of the lack of information provided.

If you have not received your rebate - Please do not hesitate to contact us at www.activationcenter.com . There you can submit your concern and we will contact you in 1 business day. You may also contact us via e-mail at [protected]@DigitalLanding.com or call [protected]. We look forward toward resolving your concern.

Sincerely,
Customer Service
Digital Landing

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Dr. Beezle
Memphis, US
Aug 18, 2012 3:46 pm EDT
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I called digital landing to pursue a wireless internet connection at my home. I was offered a promotion for Comcast. I repeatedly asked the sales rep to confirm whether there was any catch or any hidden fee. I was repeatedly assured that there was none. After I had given digital landing ALL of my contact information, another rep comes on and tells me that I need CABLE TV in order to get the promotion. THIS IS CLEARLY INTENTIONAL DECEPTION ON THE PART OF DIGITAL LANDING. THIS BUSINESS CLEARLY OPERATES IN BAD FAITH. I WOULD HIGHLY RECOMMEND ANYONE TO CHOOSE A MORE ETHICAL COMPANY WHEN SEEKING INTERNET.

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12:02 am EST
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Digital Landing rebate

Comcast triple play offer..I sent in a completed form as requested, with a copy of my order confirmation and my first 2 comcast bills that were paid...I am still receiving Comcast services.. My order date was May 2, 2010 and my conf.# is [protected]. Today is Feb 7, 2010 and I am yet to receive my rebate. The promise was that it would take 12-16 weeks.

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won't stand to be scammed
Eau Claire, US
Feb 25, 2011 12:35 am EST

After I did not receive my amazon.com gift card within the 12-16 week period after sending in my completed rebate submission, I went online to find contact information for Digital Landing to check on the status of my rebate. In doing so, I found that a lot of people are not receiving their amazon.com gift cards after completing and sending in the rebate and I also came across some really good information that helped me get my gift card. If you or someone you know has not received an amazon.com gift card from Digital Landing after submitting all of the rebate requirements and waiting the required time (12-16 weeks), please call Felix Luna, Contact Sales, Support & Quality Manager for Acceller at [protected] or email him at fluna@acceller.com. I called him and left a voice message and he called me back a few hours later. As we were on the phone, he emailed me the amazon.com gift codes. This was all after I had already spoken to several people at their customer service number and first was told someone would call me back within 24 hours and second was told that they had received and approved my rebate but that it hadn't been paid out for some reason and this was over 18 weeks after I sent it in. That's when I called Felix because someone else online had stated that he had emailed them the gift card right after talking with him.

Please pass this information on to others who most likely won't receive their amazon.com gift card unless they take action and call Felix.

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5:08 pm EST
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Digital Landing Gift card rebate

This was a offer from Media Com. I signed up for their service as required, copied all the information required and sent in the information to Acceler-Digital landing, attn: Medicaom Triple Play Rebate with my confirmation number. Everything exactly as requested within their t cardiftime limit.d Mailed on [protected]. Well it's definitely over the 16 week time that I should have received my gift card fora $100. I feel that Media Com and Amazon should hold some responsibility about this problem also. I am sure they were aware of this promotion. Apparently it was went scam and it was allowed to continue for along period. So who is responsible for this? Like everybody else that I am reading about this happened to a lot of people.

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thanks226
Los Angeles, US
Jun 27, 2012 2:13 pm EDT

Send email to mvivero@acceller.com

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won't stand to be scammed
Eau Claire, US
Feb 25, 2011 12:38 am EST

After I did not receive my amazon.com gift card within the 12-16 week period after sending in my completed rebate submission, I went online to find contact information for Digital Landing to check on the status of my rebate. In doing so, I found that a lot of people are not receiving their amazon.com gift cards after completing and sending in the rebate and I also came across some really good information that helped me get my gift card. If you or someone you know has not received an amazon.com gift card from Digital Landing after submitting all of the rebate requirements and waiting the required time (12-16 weeks), please call Felix Luna, Contact Sales, Support & Quality Manager for Acceller at [protected] or email him at fluna@acceller.com. I called him and left a voice message and he called me back a few hours later. As we were on the phone, he emailed me the amazon.com gift codes. This was all after I had already spoken to several people at their customer service number and first was told someone would call me back within 24 hours and second was told that they had received and approved my rebate but that it hadn't been paid out for some reason and this was over 18 weeks after I sent it in. That's when I called Felix because someone else online had stated that he had emailed them the gift card right after talking with him.

Please pass this information on to others who most likely won't receive their amazon.com gift card unless they take action and call Felix.

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Acceller Team
Miami, US
Jan 10, 2011 10:44 pm EST

If you have not received your rebate. Please do not hesitate to contact us at www.activationcenter.com . There you can submit your concern and we will contact you in 1 business day. You may also contact us via e-mail at CSR@DigitalLanding.com. We look forward toward resolving your concern.

Sincerely,
Customer Service
Digital Landing

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5:13 pm EST
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Digital Landing Amazon gift card for $100.00

Mediacom triple play offer..I sent in a completed form as requested, with a copy of my order confirmation and my first 2 mediacom bills that were paid...I am still receiving Mediacom services.. My order date was May 6, 2010 and my conf.# is [protected]. Today is Dec. 1, 2010 and I am yet to receive my gift card for $ 100.00...What a scam...Hope someone can help me...

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becomer
Apex, US
Jan 09, 2013 10:27 am EST
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We were promised a $150.00 gift card too through Time Warner cable under confirmation number [protected]. When I call I get the run around. I'm thinking of contacting the FCC to report this fraud and seek further restitution..

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jeff lee
Salinas, US
Dec 08, 2012 8:19 am EST
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I have been in the same boat with this company. I cant even get a return call. Mine was for a $200 amazon card when I signed up with at&t.

Jeff Lee
[protected]-[protected] conf #

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Acceller Team
Miami, US
Dec 01, 2010 6:41 pm EST

We received and approved your documents on 7/13/2010 and send the gift card via e-mail on 10/05/2010 to your msn e-mail account. It has been resent today and please contact us at [protected] if you still have not received your gift card code.

Regards,
Acceller Team

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3:23 am EST
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Digital Landing Did not get $100 Amazon Gift Card with Comcast

Submitted required information to receive a $100 Amazon gift card for signing u for Comcast Digital internet service. Submitted on 5-24-10. Order dated 1-25-10 (within limits of 1/1/10 - 1/31/10). Still haven't received the gift card.

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Acceller Team
Miami, US
Nov 11, 2010 12:54 pm EST

We received and approved your documents on 5/27/2010 and send the gift card via e-mail on 8/11/2010 to your hotmail e-mail account. It has been resent please contact us at [protected] if you still have not received your gift card code.

Regards,
Acceller Team

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4:13 pm EDT
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Digital Landing Gift Card Fraud

I was told that I can apply for $150 gift card from Digital Landing after I got my home phone and internet connection from Comcast. No one from Digital Landing is updating me on what happened to that gift card application that I sent them. No one is picking up the customer care number 305.921.0816 to know the status of the application. I got my gift card approved on 27th of July 2010...!

It has been more htan 12 to 16 weeks since I got this reply and my rebate has been approved long back. How long is it going to take to send me my gift card!

[protected]

Read full review of Digital Landing and 1 comment
Update by chocolate.varun
Nov 02, 2010 6:44 pm EDT

You guys respond ONLY when a complaint is lodged in this complaints board forum. The same situation happened when i submitted my documents in the month of July... Else you guys keep the money to yourself...!

Update by chocolate.varun
Nov 01, 2010 4:14 pm EDT

My comcast order number is # [protected]

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Acceller Team
Miami, US
Nov 01, 2010 7:00 pm EDT

In reviewing your order status we find that your documents were submitted and approved on 7/27/2010. The rebate processing is 12 to 16 weeks meaning that you should received the gift card code via e-mail on or before 11/16/2010. When you call the [protected] and if there is no answer please leave a message.

Regards,

Customer Service

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10:27 am EDT
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Digital Landing Did not get $200 Gift Card with Comcast

I bought Comcast triple play 2/27/2010 and was suppose to get a $2000 Amazon Gift Card in 16 weeks. I never got anthing.

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clgoldsberry
San Francisco, US
Aug 08, 2012 2:15 pm EDT
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I sent my paperwork in on 1/26/2012 and have not received my gift card.. Charlotte Goldsberry, 1275 Dolores Street, SF, CA 94110. Email - clgoldsberry@gmail.com
Order number [protected]

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Acceller Team
Miami, US
Sep 23, 2010 1:23 pm EDT

Thank you for your e-mail correspondence. We have sent your gift card via e-mail on 9/22/2010. We received your documents on 5/7/2010 and it was due for distribution on 9/4/2010. We apologized for the delay. Please do not hesitate to contact us if you need further assistance.

Sincerely,
Acceller Team

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12:58 pm EDT
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Digital Landing Failure to send $275 Amazon Gift Card

As a part of signing up for Comcast's "Triple Play Bundle" in Dec. of '09, I was supposed to receive a $275 Amazon Gift Card after filing the necessary paperwork with Acceller-Digital Landing subsequent to 3 months of paid Comcast Billing Statements. I complied with all of the instructions and in early April mailed all the necessary documentation to Acceller-Digital Landing with the understanding that I would receive the gift card within 16 weeks. It has been 20 weeks and I have not received this gift card. After reading the comments here I am very concerned and will be contacting Comcast also.

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Acceller Team
Miami, US
Sep 13, 2010 2:53 pm EDT

Thank you for contacting us. The amount of the gift card is $225 and it was sent to you via e-mail on 3/29/2010. We have left a voicemail message for you to contact us so we can confirm your e-mail and resend the gift card.

Sincerely,
Customer Service
Digital Landing

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Acceller Team
Miami, US
Sep 13, 2010 2:07 pm EDT

We are not able to resolve your complaint through complaints boards because of the lack of information provided.

If you have not received your rebate - Please do not hesitate to contact us at www.activationcenter.com . There you can submit your concern and we will contact you in 1 business day. You may also contact us via e-mail at CSR@DigitalLanding.com or call [protected] We look forward toward resolving your concern.

Sincerely,
Customer Service
Digital Landing

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2:15 pm EDT
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Digital Landing Didnt recieve $150 rebate

We are not able to resolve your complaint through complaints boards because of the lack of information provided.

If you have not received your rebate - please do not hesitate to contact us at www. Activationcenter.com. There you can submit your concern and we will contact you in 1 business day. You may also contact us via e - mail at [protected]@digitallanding.com or call [protected]. We look forward toward resolving your concern.

Sincerely,
Customer service
Digital landing

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Update by Acceller Team
Sep 03, 2010 12:51 pm EDT

We recieved your gift card status inquiry through the activation center on 9/2/2010 and resent the gift code via e-mail. The gift card was also sent on 8/31/2010. Please check junk/spam inbox in the case the gift card was forwarded there. Please contact us if you need further assistance.

Sincerely,
Customer Service
Digital Landing

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12:31 pm EDT
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Digital Landing failure to send gift card

Promotion offrered 100 dollar gift card from Amazon, as promotion to purchase Comcast Internet service. Introductory rate was 19.99 first 6 months. Promotion started 1/1/2008 ended 3/31/2010.Details:purchase residential High-Speed Internet service after 12/01/2009. Must be activated for minimum 90 days.You needed to show proof of payment to comcast. This was sent per small details.Stated allow 12-16 weeks for delivery of gift card. The information was sent March 2010. No gift card ever sent. Kim Belboda 316 Oakridge Drive Mountville, PA 17554

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Burrdan81
Davenport, US
Oct 31, 2014 11:07 am EDT

I too have a complaint about a gift card I haven't recieved from Acceller. I signed up online for medicom services on 6/24/14 and was told I would get a $75 visa prepaid card. It's now 10/31 and I still have yet to hear ANYTHING about it. After trying to contact Michael V. from Acceller through both email and phone, I can't get a response.

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Acceller Team
Miami, US
Aug 28, 2010 5:32 pm EDT

Dear Kim Belboda,

Thank you for your feedback. We received and approved your rebate on 4/1/2010. The gift card was sent via e-mail to your Comcast.net e-mail on 7/22/2010. We have resent it today and got an invalid address. This may be the reason you did not receive it. Please do not hesitate to contact us [protected] or e-mail us at csr@DigitalLanding.com to confirm your e-mail address.

Sincerely,
Customer Service
Acceller Team

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2:53 pm EDT
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Digital Landing Status of Comcast $150 Gift Card

I was told that I can apply for $150 gift card from Digital Landing after I got my home phone and internet connection from Comcast. No one from Digital Landing is updating me on what happened to that gift card application that I sent them. No one is picking up the customer care number 305.921.0816 to know the status of the application

Read full review of Digital Landing and 5 comments
Update by chocolate.varun
Nov 02, 2010 6:45 pm EDT

You guys respond ONLY when a complaint is lodged in this complaints board forum. The same situation happened when i submitted my documents in the month of July... Else you guys keep the money to yourself...!

Update by chocolate.varun
Nov 01, 2010 4:10 pm EDT

It has been more htan 14 to 16 weeks since I got this reply and my rebate has been approved long back. How long is it going to take to send me my gift card!

Update by chocolate.varun
Jul 28, 2010 9:40 am EDT

I HAVE ALREADY MAILED ALL THE PAPERS TO YOUR ADDRESS.

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jorge Eng
Miami, US
Jan 15, 2013 2:14 pm EST

I feel I have been scam by comcast gift card. They get you to sign up but never complete the promise so called gift card. I honestly feel the pain of many people who fall in my category. The people who try harder are given the run around so why bother with are busy lives and tough economy this is perfect for this companies making millions out of us. Comcast shame on you. From a marine corps veteran who hates lies and the run arounds.

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Acceller Team
Miami, US
Nov 01, 2010 7:02 pm EDT

In reviewing your order status we find that your documents were submitted and approved on 7/27/2010. The rebate processing is 12 to 16 weeks meaning that you should received the gift card code via e-mail on or before 11/16/2010. When you call the [protected] and if there is no answer please leave a message.

Regards,

Customer Service

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Acceller Team
Miami, US
Jul 28, 2010 12:39 pm EDT

Your documents were received and approved on 7/27/2010. The rebate processing is 12 to 16 weeks. As per our conversation today you can refer to the redemption form. Please do not hesitate to contact us if you need further assistance.

Sincerely,
Digital Landing

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Acceller Team
Miami, US
Jul 28, 2010 9:11 am EDT

When claiming your rebate you must submitted all documents asked for on the redemption form which usually is 2 months bills, e-mail confirmation and your redemption form. You have 120 days from the day you placed the order to submit your documents. Documents can be submitted via mail, e-mail or fax [protected].

Once we received your documents the rebate processing is 12 up to 16 weeks for processing. If you'd like to check on your status contact us at www.activationcenter.com or e-mail us directly csr@digitallanding.com. You can also call us directly at [protected].

We look forward to hearing from you.

Sincerely,
Digital Landing

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Acceller Team
Miami, US
Jul 28, 2010 8:54 am EDT

Digital Landing Complaints - Rebate Status

If you have not received your rebate. Please do not hesitate to contact us at www.activationcenter.com. There you can submit your concern and we will contact you in 1 business day. Our customer service number [protected] is being answered and if you leave a message we will get back to you. You may also contact us via e-mail at CSR@DigitalLanding.com. We look forward toward resolving your concern.

Sincerely,
Customer Service
Digital Landing

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7:50 pm EDT
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Digital Landing Digital Landing Comcast Rebate

This is the biggest scam on Earth.

I followed the instructions carefully and sent both completed rebate forms ($75 and $125 gift cards) in January 2010. It's been more than 20 weeks since I have submitted the forms along with my Comcast bills!

I sent emails to [protected]@acceller.com and [protected]@digitallanding.com on May 14, 2010 - with no response yet!

If I do not get a response in a timely manner, I will be forced to take legal action.

Amjad (dot) Afanah (at) gmail (dot) com

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jpmerriman17
Castle Rock, US
Feb 18, 2010 10:48 am EST

I followed all of the instructions VERY carefully and sent in my rebate form for a $125 Amazon gift card the 1st week of October. I sent an email to jgallow@acceller.com yet no response and no rebate.

I'm hoping digital landing people can solve this issue for me if they monitors this site. Otherwise, I may have to contact the state atterney like other folks suggested if I dont get a response soon. Please do the right thing and send me my gift card.

My email is jpmerriman17@gmail.com

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Acceller Team
Miami, US
Jun 14, 2010 8:59 am EDT

Dear Mr. Afanah,

The gift card was send to you via e-mail on 5/18/2010. We will send the code again to the e-mail you have indicated in your complaint. Please check to see if the e-mail went to a junk mail folder. If you still have not recieved it please do not hesitate to contact us via phone directly at [protected].

Regards,
Customer Service
Acceller Team

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jpmerriman17
Castle Rock, US
Feb 19, 2010 10:10 am EST

They took care of very quickly after contacting, I got my gift card today. Thank you Acceller

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Digital Landing Rebate Not Honored

Digital Landing Complaints - Never Received Rebate

If you have not received your rebate. Please do not hesitate to contact us at www.activationcenter.com . There you can submit your concern and we will contact you in 1 business day. You may also contact us via e-mail at [protected]@DigitalLanding.com. You may also got to our website where you can obtain our contact information. We look forward toward resolving your concern.

Sincerely,
Customer Service
Digital Landing

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Digital Landing Did Not Receive Gift Card

Digital Landing Complaints - Never Received Rebate

If you have not received your rebate. Please do not hesitate to contact us at www.activationcenter.com . There you can submit your concern and we will contact you in 1 business day. You may also contact us via e-mail at [protected]@DigitalLanding.com. We look forward toward resolving your concern.

Sincerely,
Customer Service
Digital Landing

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Digital Landing Never sent my Amazon Gift Card

Digital Landing Comcast rebate
Complaint Rating: 0 % with 0 votes
Company information:
Digital Landing
United States

I followed all of the instructions VERY carefully and sent in my rebate form for a $50 Amazon gift card April 2009.

I'm hoping digital landing people can solve this issue for me if they monitors this site. Otherwise, I may have to contact the state atterney like other folks suggested if I dont get a response soon. Please do the right thing and send me my gift card.

[protected]@verizon.net

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Acceller Team
Miami, US
Mar 24, 2010 9:17 am EDT

Digital Landing Complaints - Never Received Rebate

If you have not received your rebate. Please do not hesitate to contact us at www.activationcenter.com . There you can submit your concern and we will contact you in 1 business day. You may also contact us via e-mail at CSR@DigitalLanding.com. We look forward toward resolving your concern.

Sincerely,
Customer Service
Digital Landing

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5:41 pm EST
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Digital Landing Comcast offers/ Amazon Rebate ripoff

This is a scam. You go to comcast specials in a google search. You are directed to http://direct.digitallanding.com you pay money for installation. They promise COMCAST internet speeds 12mpbs and a free AMAZON GIFT CARD.

When you try to get you rebate. You write to digital landing, instead you get an email from them stating:

"Thank you for your note copied below. We could not find your order in our systems based on the information provided, so we escalated the matter to Comcast to inquire who the originator of your order was. They verified that your order did not come from digital Landing, it came from Leapfrog. You must contact them in order to receive a rebate. Happy Holidays."

I never SPOKE to LeapFrog; they have no record of my order; so you get ripped off, plus you get LESS THAN 6mpbs COMCAST internet speed, When you call comcast the technicians say you were signed up for 6mpbs (which you aren't even getting)..and also you find out that you don't have a REBATE FROM AMAZON COMING TO YOU. You also find out 12mpbs is not offered in your area, but you can PAY MORE FOR 16mpbs.

Don't buy from the promotions online that sell COMCAST!
BUYER BEWARE! You will not get the truth from anyone, you will lose out paying high install fees, and no rebates!

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dag010
Palatine, US
Jan 09, 2010 12:38 pm EST

I reported them to BBB and in 2 week I had my rebate after struggling for 1 year. SO You can try the same. See below:

Complaint Details

Buytelco, Inc.
815 NW 57th Ave., #400
Miami, FL 33126
Contact: McKean, Steven
Phone: [protected]

We have closed our file and we appreciate your using the Better Business Bureau. This complaint will remain in our file on this company and will be a part of the report we issue to the public.

If we can assist you in the future, please contact us.

Thank you.

Complaint ID: [protected]

Complaint Classification:

Complaint Description - Posted 12/18/2009 11:16:28 AM

I was promised $200 rebate from this company for cable service. I ordered the service but never got the rebate. I talked to help desk (supervisor name : Tom) and they said all the formalities are completed on Sep 29. But they can not do anything as it is not in their control. below is the summary of my contact to them, 06/16/09 - Case # 1670: call on 9/4 again : they asked to wait for few daya as email will be sent wait till 10/10 and remind again. 10/31 - Tom (supervisor) - everything is approved and I should get the card in the next mail. Last round of gift card went on Sep 29. 11/18 - 10/4 and, 10/16 on when last email was send. Tom x2221. If we don't get in 2 weeks then Tom will try why? 12/16 talked to Rich. He asked to use the below site for further questions but don't call them back. http://activationcenter.com/StatusReceipt.aspx ====================================================== You can find other's complaint at link below: Digital Landing — Scam and cheating! Any help will be appreciated.

Complaint Summary

Resolution Sought

I want rebate money to be given to me and have a transparent process so that they can scam others.

Additional Information

Date Problem First Occurred:
6/16/2009
Product or Service:
Model Name or Number:
Date Purchased: 2/9/2009
Order Number: [protected]
Amount In Dispute: $0.00

Company's Response

Company's Initial Response - Posted 12/21/2009
Customer's gift card was emailed to them on December 17, 2009. We will email the customer to notify them such and to ensure delivery was made.
Initial Response Summary
Gift card was paid. Will contact customer to ensure delivery.

Consumer's Rebuttal

Consumer's Rebuttal - Posted 12/21/2009
I did not receive any email. They should call me at xxxxxxxx and provide the card number.

Company's Final Response

Company's Final Response - Posted 12/30/2009
Customer was called and message left to call back and confirm email address. rebate was resent to: xxxxxxxxx@gmail.com

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Contact Digital Landing customer service

Phone number

+1 (877) 283-8170

Website

www.digitallanding.com

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