Digi Telecommunications / sms service - unauthorized charges
On 1st of december, I received unauthorize sms from 32388 with rm4.00 charged by digi per sms.
'rm4.00 (excl. gst) : video download'
I never subscribe anything. I block the number so the sms went straight to blocked message inbox and I never received any notification since it is blocked. on january when I received the bill for dec, there is an unauthorize value added service charged by digi rm4 per sms for 30 days amount to rm120. i'm not paying the charges since I did not authorize the sms subscription and I got nothing/no service at all. please remove this charges from my bill. my next step is to log a complaint to mcmc and change telco provider if digi do not take any action. please don't ask me to claim from other parties because the unauthorize charged by digi not others. thank you
Ps: when I send stop all to this number, I receive a reply
'you are not subscribed to any subscription service. '
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