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Digi Telecommunications / digi internet

Posted: Apr 21, 2017 by   User 
Complaint Rating:  0 % with 1 votes
0% 1
Contact information:
Johor Bahru, Malaysia
I have finish my monthly internet quota. And I unsubscribe it and activate a new monthly quota. Before I subscribe the quota my credit balance was RM33.78. After I subscribe RM30 quota my balance should be RM3.78. But this digi service deducted my whole credit to zero. Now I can't even make call. Some more before I subscribe the internet quota I have already off my mobile data. There is no chance to use internet and deduct my credit balance. But finally I receive a sms indicate that I use internet for RM3. This is nonsense. Make me shock. I definitely need a response from digi service. I need to know why they deduct my credit.

Digi TelecommunicationsDigi Telecommunications

Complaint comments Comments (0) Complaint country Malaysia Complaint category Internet Services

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