For the first person making a comment or complaint, here is what a reader may interpret from your statements. You really need to learn some proper English grammer and punctuation. You are not representing yourself as a credible consumer. For example, your quote, " he need to be stopped", should really have stated, " he needs to be stopped".
And there are several other mistakes that you continue to do in your statement. I was so less likely to believe you, do to your poor understanding of the English language.