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[Resolved] Did Money Catch contact you? Moneycatch.com.au unclaimed money / unclaimed money service

3 Goonellabah, NSW, Australia

I was scammed by Money Catch NSW. This business has been around for over 10 years if their online information is to be believed (it shouldnt). They have been harming consumers through an elaborate and complex con, camouflaging as a real business. Money catch uses unclaimed money to fleece people silly enough to believe their ' we have money for you' catch phrase.

AUSTRALIANS have been warned of an elaborate Momey scams involving fake ads pretending to help you to recover the lost money. According to Scamwatch, fraudsters have conned Aussies out of more than $910, 000 over the past 12 months. Money catch does it by setting up fake ads, fake websites,
and tens of fake positive reviews about themselves.
Money catch is the No1 unclaimed money con factory based and operated from NSW. Why are they not shut down? I was told that when you sign up with them or even use their website service you sign your life away and agree to it all. So even though they are conning you, you agreed to it so no jail time for them.

They have alot of bad reviews. Google Money Catch reviews and Money Catch complaints look at all the removals by google at the bottom of each page, this is them suppressing and trying to bury real customer complaints against them, seems they are covering their back side. But the stinch is all over the web and there is no covering it:)

Best thing to do is not let them get you in the first place. Slam down the phone, delete their emails and throw away their letters, if they continue to harass you contact ACCC and NSW police and lodge a complaint. I have just lodged one.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Money Catch Customer Care's Response, Jul 08, 2018

    To all customers, consumers and persons who are interested in the business operated by Money Catch. Everything in this persons review is Fabricated and False.

    Money Catch has been the subject of a significant amount of trolling during recent times. Such trolling making totally false, unmaintainable and incorrect accusations in relation to the business carried on by Money Catch. The allegations are scurrilous and without any foundation.

    Money Catch is a business that has been operating with integrity and impunity since 2006 and in an honest and ethical manner.

    Money Catch has been operating since 2006 involved with the recovery of unclaimed money, cyber investigations, scam investigations and skip tracing. Money Catch operates within and adheres to telecommunications (Telemarketing and Research Calls Industry Standards) 2017 and every telephone number is run through the Australian “Do Not Call Register” as required by Law.

    When Money Catch locates or ascertains a source of unclaimed money owing to their potential clients, those clients are advised and it is entirely the client’s choice if they wish to use Money Catch’s service or to affect the claim themselves. Should the client elect to affect the claim themselves then they are provided with the necessary information to pursue the claim for their own unclaimed money? The benefit to them of using the Money Catch service is that a professional service can carry out all the inquiries, investigations and provide all necessary information in a more efficient and timely manner.

    Money Catch is Australia’s leading unclaimed money professional and accesses information that is not easily or freely available in relation to unclaimed money therefore providing a significant service to the clients who choose to use that service and allowing a greater number of people to acquire unclaimed monies that are owing to them than what other organisations are able to do. The access to additional sources of unclaimed money is only a benefit to clients.

    Money Catch does not stalk people and as set out, adheres to Industry Standards including the Telecommunication Standards set out above, ACCC Debt Collection Guide and the “Do Not Call Register”.Full and complete information and disclosure are made by Money Catch as part of the relationship with clients and that is provided before any contract is entered into and the client has an absolutely free choice if they wish to deal with Money Catch or not.

    The fees that are charged by Money Catch are applicable to the work performed for the investigation and support and the levels of fees that have been set out by unknown persons who are trolling the website are simply incorrect and will not be maintainable. Money Catch’s fees are disclosed to all prospective clients and customers before any work is performed and again, that client or customer can decline to engage the services of Money Catch.

    In accordance with proper procedures and Australian Law, Money Catch is required and does hold a Master CAPI Licence and that Licence requires compliance with Ethics and Standards by all holders and Money Catch does comply with those Standards. Obtaining the Master CAPI Licence requires significant study and also a thorough investigation of the Licence Holder – which cannot reveal any criminal or Police record or any financial dealings that have led to bankruptcy in the past. Money Catch has always passed the statutory inquiries that are made by the Licensing Authorities and continue to hold and operate under the appropriate Licences because they have passed and continue to pass all requirements.

    Confirmation of the above matters can be confirmed by inquiry through the appropriate websites and Government Authorities – particularly through the NSW Police or Security Licensing & Enforcement Directorate (SLED).

    Money Catch does not know or understand the basis of the totally incorrect and scurrilous allegations that are being made about them. Money Catch can confidently state that they have not received any complaints from customers who are known to them and whom they have dealt with and for whom they have obtained unclaimed money and the authors of the matters that are being trolled and put out through the internet are by persons who remain anonymous and are unable to be corresponded with to be required to state the basis and/or reasons for the incorrect allegations.

    Money Catch is also aware that persons involved with the above activities are using photographs of the staff of Money Catch and impersonating Money Catch in their posts and reviews.

    All persons that deal with Money Catch should ensure that the source of correspondence only comes from the Money Catch domain name – www.moneycatch.com.au, staff emails with @moneycatch.com.au or that they have spoken personally to the staff at Money Catch.

    This statement has been prepared by the Companies Senior Management and Trenches McKenzie Cox Solicitors Lismore.

Su
Jul 7, 2018

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