Diamond Tours / Refund for trip

Burnsville, United States Review updated:

We and relatives of ours were planning to go on this trip to Niagara Falls, Canada. Our relatives were not able to go because of a delayed passport. It did not arrive until the third of our trip. Our relatives paid the proper fees, down payment AND took out insurance for the trip!! We are complaining that Diamond Tours would NOT refund their monies because the Postal Services did not get their passport to them on time for the trip. They have lost some $1, 500.00 just because the Postal Services failed to deliver of time. We still think that Diamond Tours SHOULD REFUND their money for this trip. They did all they knew to do and the Postal service failed. Please refund their money.

Sep 13, 2014
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  • Be
      Jun 21, 2018

    Sleeping with BED BUGS!!! Diamond Tours selected a hotel Hunter's Green in Cape Cod infested with bed bugs ad failed to assist me with my distress and anxiety of having to spend nights in the horrible hotel. NEVER again. Reader be aware!!!

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