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DHLundelivered document

1
S Nov 24, 2017

I send a document from Maputo to Gaborone on the 22nd of November and was supposed to be received on 23rd, till now checking the tracking it's still in Maputo, i called Johannesburg and Gaborone they said its not received and should be in Maputo still, i need to know where is the document which is required urgently to be received by the other party. The AWB number is [protected]
Can you please advise the status,

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