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DHL / They will deliver to wrong address and don't care

United States
5
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My supplier sent me a couple of boxes from Hong Kong via DHL, but to my surprise the tracking showed the package as delivered. The signature and name of recipient does not match name package was addressed to. I contacted customer service informing them the goods were not delivered to me, it turns out the driver had taken them to wrong address. I begged them to please return to the address and recover same day but they refused, of course come next day, the recipient is not opening his door, and DHL have been totally untruthful. DHL - driver helps lose.
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DHL Express Logo DHL Express
Customer Care Service
Overall Satisfaction Rating

255 Reviews
Heinrich-Brüning-Straße 5
Bonn
Ontario
Germany - 53113
+49 180 634 5300
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